Chili's Grill & Bar

900 S Beeline Hwy, Payson
(928) 468-7036

Recent Reviews

Sort by
Isaiah F

Best hamburger

Atmosphere: 4

Food: 5

Service: 5

JoDean Gillum

Went to pick up fajitas for 2. It states double sides with 4 proteins..... I got fajitas for 1, I asked the girl if it was fajitas for 2, maybe I wasn't clear when I ordered, she assured me that it was. Frustrating, I live in Pine and so not want to drive all the way back

Mike H

Always good food and service when we dine-in. Tried take-out and it was not so good. Some overcooked and dry, while some stuff was undercooked.

Food: 3

Service: 5

Jose Rodriguez

This has been the best Chili's I've ever been to. Very friendly service and all the staff seemed in a good mood. That only made the food taste better.

Atmosphere: 5

Food: 5

Service: 5

Amanda Lytle

I walked in around 5:45pm on a Tuesday, to pick up a to-go order. The lady running the to go station was very kind. We ordered molten cakes and they were literally cold. Not even heated up. They combined my son's chicken pasta with French fries in his box. The fries were cold and soggy. Mind you, I placed the order at 5:30pm and got handed my food at 5:55pm and went straight home. They crammed my husband's salad into a salsa cup. Not satisfied with the to go food at all. There is always room for improvement.

Atmosphere: 1

Food: 2

Service: 2

Alaska Fitzgerald

I've always loved their chips and salsa and not to mention their Cajun pasta which is super good! I love coming here with my sister for the food and the atmosphere.

Atmosphere: 4

Food: 4

Service: 5

Adam J

Horrible Service out waitress took our order and never came back she was also right next to us at the bar the whole time just chatting but never came back to ask if everything was OK or if we needed refills

Atmosphere: 4

Food: 5

Service: 1

Mary Getrost

fun place!

Atmosphere: 4

Food: 5

Service: 5

Jack Peifer

Cold beer, good food

Atmosphere: 5

Food: 5

Service: 5

Beto Lira

This place is like most chilis and has good food but service is what makes this location better. The staff treats you like family and that makes the difference. I will come back soon

Atmosphere: 4

Food: 4

Service: 5

Tracey E

I gave 4 stars because it is a chain and not unique, but the service was impeccable and the food just as tasty as ever.

Atmosphere: 4

Food: 5

Service: 5

Don Milligan

We spent the day on the Mogollon rim, we had Frodo with us so we couldn't dine inside, ordered online and ate our meal in the truck, ordering was so easy, they completed our meal very quick and even cut up a plain burger patty for Frodo. Awesome meal, thank you.

Atmosphere: 5

Food: 5

Service: 5

Angelique Gerdes

My boyfriend and I come here all the time food is usually good and service is great but i definitely got food poisoning on 3/1/25. So be cautious ordering the margarita grilled chicken and the white cheddar Mac and cheese. The kitchen staff is either not washing their hands properly or I was given expired, not properly stored or correctly kept to temp food.

Atmosphere: 4

Food: 1

Service: 5

Lisa Goodman

Our server was so rude and snotty to us , we come here all the time !! We were paying with cash and a gift card and we have never had to use the machine on the table to pay .
All the other servers that have helped us before had no problem taking our payment.

The server we had was beyond nasty and rude she scolded us and said we need to learn how to use the payment kiosk and she spun it around real fast and was really snotty and said see …this is how you do it!!

We spoke to the manager but the manager could care less!!! You have lost two long time customers!! We will never come back !!

Atmosphere: 3

Food: 3

Service: 1

Kerry Matthews

We go to Chili's often. The last few times we've gone, the food quality has gone way down. I'm not sure if they have had turnover in the kitchen... From having the cheese I asked for ON my Chicken sandwich served cold and on a separate little plate to sauce barely drizzled on the boneless wings and overall partially cold food and just lower quality overall. Gave it more stars for service as we always have great service there. Hopefully they fix the kitchen situation soon.

Atmosphere: 5

Food: 2

Service: 5

Loading...