Mcdonalds. The place that used to be cheap and not great food but we went there because it was cheap. Then it became habitual Now it's expensive and we are just used to eating garbage. Consistently underwhelming and no redeeming factor. I didn't see the reason to go to McDonald's anymore. Where's the draw? I paid $22 for a 2 Burger meal and a coffee. I can sit down and get a decently nice meal for that. Late stage capitalism at its best. Good luck to you McDonald's. You're not getting another dollar out of me
Karen Womack (Carebear)
Nice and clean and food constant
Atmosphere: 4
Food: 4
Service: 4
Dawna W
A beautiful custom McDonald's to the area! I wish more Mcds had themes. Love the lodge look for the pines! The inside was nice as well, though understandably, a little crowded. The staff were amazing, and the bathrooms were clean! Cheers!
Atmosphere: 5
Food: 5
Service: 5
J.Luis. rodriguez
Payson Arizona.This is the best place for ice cream cones I tried everywhere in Arizona .... everywhere. .........,...................................... .. . the one in 87 and passed the 202 in mesa .they're not good.... they're not consistency.. terrible McDonald's place for ice cream. And the service to I went three times that was my last chance for them.👎👎👎👎👎
Atmosphere: 5
Food: 5
Service: 5
Trevor Munkelwitz
Came to get breakfast with freinds. All the food was cold. Ok no big deal. Went to go use the restroom after it had been closed for 30min for cleaning and the rudest lady started yelling at me. Absolutely no reason to treat people like this. I should report this to ICE.
Atmosphere: 1
Food: 1
Service: 1
Paulene John
quickly serviced.. food hot ..
Atmosphere: 4
Food: 4
Service: 4
Cori HENNE
It wasn't the best experience I ordered through the app & they said the didn't receive my order. I called s/w manager and he said my order was in fact after being told it didn't even go through and he said they would make a fresh order and we got food that was not fresh it was old food that looked like it had been sitting for awhile. We have never experienced this at McDonald's but I'm pretty sure I won't be going back. My boyfriend had to go there 3 times and that's the food we got.
Recommended dishes: Cheeseburger
Bethany Anderson
Employee rude to my mother and her own coworkers. Normally fairly decent, but today we went in, my mother ordered a coffee flavor, that they didn't have. Which is fine, it happens. We just asked for a refund, where Tara told us they don't do refunds, asked to replace it with a cheaper drink and not give us any refund. We just wanted the refund because they didn't have the item we wanted. She kept profusely refusing to give us a refund and kept naming things off to give us instead, after a few minutes of refusing she called the manager over, who said the refund was fine. It was an excessively long conversation with a rude employee when she could have just asked the manager from the get go. Not only was she unnecessarily rude to my mother, but she was mean to the young lady working to resolve the issue from the beginning. The hot and spicy chicken sandwich also was just a dry hard bun and chicken... they forgot the mayo and lettuce.
Atmosphere: 1
Food: 2
Service: 1
Tiffany R Allen
Fast friendly service and they do well in keeping the dining area clean.
Food: 4
Service: 4
Ryan Pickell
Super friendly employees! And what a beautiful area!!!
On November 3rd at 5:10 am I stopped here for coffee and I was told that I could not be there with my dog I told the woman that my dog is a service dog and she told me that she wanted to see the paper's for proof I sad no then she told me to leave I tried to show her my license and she just glanced at it and told me that she didn't care and told me to leave
Atmosphere: 2
Food: 3
Service: 2
B Eliot
Required second coffee purchase to get a free refill. One manager very unfriendly to me don’t know why. Other managers pleasant. They mark your cup LR for last refill. I’m a senior .
Atmosphere: 2
Food: 5
Service: 1
Karen Araiza
I still do not understand how meat can be burned on the outside and raw on the inside, I am sick with my stomach because of this, fever, diarrhea and vomiting I will never eat here again, I never expect much from McDonals and yet it always manages to disappoint me, unfortunately I discovered that my meat was raw after several bites, the taste was strange but it was because it was burned, then I saw the meat more than pink and removed it from the rest of my burger, the other one seemed to be well cooked, I checked my husband and daughter's burger and they were well cooked (although they had a burnt taste) just over 60 dollars for a bad meal and a stomach infection.
UPDATE: The McDonald's team contacted me, they asked me to go to the doctor and send them the information, also the supervisor called me this Friday to find out how my health is and told me that the insurance company would contact me next week, she told me that they reviewed the videos and their temperature system etc and that indeed the meat was one of those they have raw and that they always take special care to verify that they are well cooked but for some reason on this occasion this incident happened, she apologized and has been attentive, the truth is I did not think they would take action on the matter, I am happy to see that they genuinely care about their customers so I will update how this case concludes, for now I am waiting for follow-up
UPDATE 10/27/25 Exactly what I knew would happen, happened. They told me, “The insurance will call you.” Guess what? No one ever did. That was TWO WEEKS AGO. I’ve called, I’ve sent messages, and all I get is, “We already sent the information, it’s out of our hands.”
Honestly, I didn’t expect them to actually do anything — but pretending to care just makes it worse. If they weren’t planning to take responsibility, they should’ve ignored the case from the start instead of lying about it.
Now it’s pretty clear: they don’t care about their customers. And I’m sure they won’t lose sleep over one less customer — because that’s how big chains like McDonald’s get where they are, right? By not caring about people.
Atmosphere: 3
Food: 1
Service: 2
Christopher Jennings
Fast, courteous, and delicious! Without a doubt, the best McDonald’s breast burritos I’ve had in years and the presentation and friendliness of the worker left me with a smile on my face. Thanks team, keep up the good work!
Mcdonalds. The place that used to be cheap and not great food but we went there because it was cheap.
Then it became habitual
Now it's expensive and we are just used to eating garbage.
Consistently underwhelming and no redeeming factor. I didn't see the reason to go to McDonald's anymore.
Where's the draw? I paid $22 for a 2 Burger meal and a coffee. I can sit down and get a decently nice meal for that.
Late stage capitalism at its best. Good luck to you McDonald's. You're not getting another dollar out of me
Nice and clean and food constant
Atmosphere: 4
Food: 4
Service: 4
A beautiful custom McDonald's to the area! I wish more Mcds had themes. Love the lodge look for the pines! The inside was nice as well, though understandably, a little crowded. The staff were amazing, and the bathrooms were clean! Cheers!
Atmosphere: 5
Food: 5
Service: 5
Payson Arizona.This is the best place for ice cream cones I tried everywhere in Arizona .... everywhere. .........,...................................... .. . the one in 87 and passed the 202 in mesa .they're not good.... they're not consistency.. terrible McDonald's place for ice cream. And the service to I went three times that was my last chance for them.👎👎👎👎👎
Atmosphere: 5
Food: 5
Service: 5
Came to get breakfast with freinds. All the food was cold. Ok no big deal. Went to go use the restroom after it had been closed for 30min for cleaning and the rudest lady started yelling at me. Absolutely no reason to treat people like this. I should report this to ICE.
Atmosphere: 1
Food: 1
Service: 1
quickly serviced..
food hot ..
Atmosphere: 4
Food: 4
Service: 4
It wasn't the best experience I ordered through the app & they said the didn't receive my order. I called s/w manager and he said my order was in fact after being told it didn't even go through and he said they would make a fresh order and we got food that was not fresh it was old food that looked like it had been sitting for awhile. We have never experienced this at McDonald's but I'm pretty sure I won't be going back. My boyfriend had to go there 3 times and that's the food we got.
Recommended dishes: Cheeseburger
Employee rude to my mother and her own coworkers.
Normally fairly decent, but today we went in, my mother ordered a coffee flavor, that they didn't have. Which is fine, it happens. We just asked for a refund, where Tara told us they don't do refunds, asked to replace it with a cheaper drink and not give us any refund. We just wanted the refund because they didn't have the item we wanted. She kept profusely refusing to give us a refund and kept naming things off to give us instead, after a few minutes of refusing she called the manager over, who said the refund was fine. It was an excessively long conversation with a rude employee when she could have just asked the manager from the get go. Not only was she unnecessarily rude to my mother, but she was mean to the young lady working to resolve the issue from the beginning.
The hot and spicy chicken sandwich also was just a dry hard bun and chicken... they forgot the mayo and lettuce.
Atmosphere: 1
Food: 2
Service: 1
Fast friendly service and they do well in keeping the dining area clean.
Food: 4
Service: 4
Super friendly employees! And what a beautiful area!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
On November 3rd at 5:10 am I stopped here for coffee and I was told that I could not be there with my dog I told the woman that my dog is a service dog and she told me that she wanted to see the paper's for proof I sad no then she told me to leave I tried to show her my license and she just glanced at it and told me that she didn't care and told me to leave
Atmosphere: 2
Food: 3
Service: 2
Required second coffee purchase to get a free refill. One manager very unfriendly to me don’t know why. Other managers pleasant. They mark your cup LR for last refill. I’m a senior .
Atmosphere: 2
Food: 5
Service: 1
I still do not understand how meat can be burned on the outside and raw on the inside, I am sick with my stomach because of this, fever, diarrhea and vomiting I will never eat here again, I never expect much from McDonals and yet it always manages to disappoint me, unfortunately I discovered that my meat was raw after
several bites, the taste was strange but it was because it was burned, then I saw the meat more than pink and removed it from the rest of my burger, the other one seemed to be well cooked, I checked my husband and daughter's burger and they were well cooked (although they had a burnt taste) just over 60 dollars for a bad meal and a stomach infection.
UPDATE: The McDonald's team contacted me, they asked me to go to the doctor and send them the information, also the supervisor called me this Friday to find out how my health is and told me that the insurance company would contact me next week, she told me that they reviewed the videos and their temperature system etc and that indeed the meat was one of those they have raw and that they always take special care to verify that they are well cooked but for some reason on this occasion this incident happened, she apologized and has been attentive, the truth is I did not think they would take action on the matter, I am happy to see that they genuinely care about their customers so I will update how this case concludes, for now I am waiting for follow-up
UPDATE 10/27/25
Exactly what I knew would happen, happened. They told me, “The insurance will call you.” Guess what? No one ever did. That was TWO WEEKS AGO. I’ve called, I’ve sent messages, and all I get is, “We already sent the information, it’s out of our hands.”
Honestly, I didn’t expect them to actually do anything — but pretending to care just makes it worse. If they weren’t planning to take responsibility, they should’ve ignored the case from the start instead of lying about it.
Now it’s pretty clear: they don’t care about their customers. And I’m sure they won’t lose sleep over one less customer — because that’s how big chains like McDonald’s get where they are, right? By not caring about people.
Atmosphere: 3
Food: 1
Service: 2
Fast, courteous, and delicious! Without a doubt, the best McDonald’s breast burritos I’ve had in years and the presentation and friendliness of the worker left me with a smile on my face. Thanks team, keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Nice people!
Atmosphere: 5
Food: 5
Service: 5
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