Cold Stone Creamery

8215 W Bell Rd Suite 120, Peoria
(623) 334-5016

Recent Reviews

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Mariana Ruelas

I went in to get an Oreo ice cream taco. When I ordered one it looked NOTHING like how it’s advertised online and at the shop. There was no chocolate on top and it was just so disappointing. I know it’s first world problems but when you’re paying 12 dollars for frozen ice cream it better look close to what I asked for. I’m giving this Cold Stone 2 starts because at least the employee offered to drizzle fudge on top.

Carolyn Powell

Friendly service, nice selection and stock of ice cream, ice cream tasted great, nice cool dining area to sit and relax. 😊🍦TY

Andrew Honaker

Just okay wouldn’t go out of my way to go to this place. Not very clean but typical for Cold Stones

Briley Sterling

I am a consistent customer of cold stone just cause I love the ice cream, I come to this location frequently cause it’s the closest. I put in my mobile order it said it would be ready at 8:51 I get there it was kind of busy nothing crazy I did not walk out till after 9:15 I didn’t get help with my order till 9:05 even then they told me they were working on it then they never did just to find out it was in the freezer the whole dang time people were arriving after me and leaving before me. Unacceptable.

Mira

Ordered two milkshakes.. they were VERY liquidy/milky barley any ice cream :/ never had that happen at cold stone before it’s usually nice and thick

Larry Mcgowen

Great ice cream and service. While it was a bit busy, employees kept the line moving, and Klaus had a fun and pleasant vibe that helped make the night fun. Thanks guys

Klaus Johnson

I really like coldstone its really good and nice and i like it and the boss is a very nice guy

Michelle Arroyo

Tony and Romania (I'm so sorry if I butchered that) were great. The shakes were amazing, and the area was clean.

Keywanna Davis

When I made a purchase the cashier she put a 6 dollar tip on my card without asking if I wanted to tip.

YM.DR. KiN TV

Bro I’ve tipping this place for the longest !! Just found out the owner keeps the tips n does not share with employees that work soo hard taht are so nice n patient this is unfair this owner should be ashamed taken from their employees plus washing her feet in the back on the sink

Cheryl

The last time my son and I had their ice cream, it was so sweet, it was gagging. Whoever makes their ice cream must have thought that more corn syrup or sugar would be better. The first time in all these years we tossed it in the garbage and never went back, and that was several years ago that we last ate there. We don't plan on coming back again. Also, I'm sure they changed their recipe, because the cheesecake ice cream no longer tastes like it used to. Certainly no longer the flavor of cheese cake.

Atmosphere: 5

Food: 2

Service: 5

Cheryl Taul

The last time my son and I had their ice cream, it was so sweet, it was gagging. Whoever makes their ice cream must have thought that more corn syrup or sugar would be better. The first time in all these years we tossed it in the garbage and never went back, and that was several years ago that we last ate there. We don't plan on coming back again. Also, I'm sure they changed their recipe, because the cheesecake ice cream no longer tastes like it used to. Certainly no longer the flavor of cheese cake.

Atmosphere: 5

Food: 2

Service: 5

Mel P

The serving area was not clean and my ice cream has pieces of red velvet in it. I'm a big fan of cold stone but the cleanliness of this store needed work. My ice cream tastes different. My bag broke while walking up my stairs and I almost lost all my ice cream. I do not go to this cold stone and most likely not go back to that one. Their machine was broken for points and the guy told me I will not get points for this order. I love cold stone and never had issues before.

Atmosphere: 5

Food: 2

Service: 4

Lissa P

The serving area was not clean and my ice cream has pieces of red velvet in it. I'm a big fan of cold stone but the cleanliness of this store needed work. My ice cream tastes different. My bag broke while walking up my stairs and I almost lost all my ice cream. I do not go to this cold stone and most likely not go back to that one. Their machine was broken for points and the guy told me I will not get points for this order. I love cold stone and never had issues before.

Atmosphere: 5

Food: 2

Service: 4

Spencer Vogel

We went to this Coldstone with our two girls and had an amazing experience! They were incredibly kind and patient and went out of their way to make our experience incredible! Even though the employees are young, I can tell that they are very attentive to their customers and their work!

Atmosphere: 5

Food: 5

Service: 5

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