food was good at best the coffee was mid I could make better at home, the service was ok nice but very inpatient, the restaurant was dirty and had old food on the floor.
Atmosphere: 1
Food: 3
Service: 3
Maribel Wences
Got here and they were low on donuts and said they weren't making anymore. What?? You are a donut place!
Service: 1
Recommended dishes: Donuts
Josh
Waited 10 minutes.. no one came to register to take order. Just left
Timothy Bien
I asked if I could get the drink upgraded and shot me a dirty look like i was asking for something they didn't have after 2 times asking she told me an angry voice
Atmosphere: 2
Food: 5
Service: 2
Derek White
Super fast service wasn't there for more than 10 minutes from order to delivery.
Atmosphere: 3
Food: 3
Service: 5
Kyle Zimmerli
Literally disgusting. The worst way I’ve ever spent $40. I didn’t expect great food but I did expect edible. How the hell is this chain in business???
Atmosphere: 1
Food: 1
Service: 1
Noah Curry
Always a good choice. Pretty consistent with what you order and the staff is pretty great!
Atmosphere: 4
Food: 4
Service: 4
Bailey
This location is really terrible. Donuts were stale. My kids wouldn't even eat them. I dumped my pumpkin spice latte down the drain, it taste like chemicals.
I work and deliver all over AZ and CA. This is by far the most efficient Dunkin Donuts to date. I appreciate your team this morning 1010/24, making uber eats deliveries READY FOR DRIVERS. The way restaurants should run... on Dunkin Delivery Time. I appreciate.
Atmosphere: 5
Food: 5
Service: 5
Mandy Trujillo
Morning shift, 9:15, drive thru.
If I could give negative 5 stars I would. Let me preface this review with the fact that today is my 50th birthday. I thought I’d start my day with treating myself to my favorite breakfast at this Dunkin Doughnuts. Thanks to the rude staff at this location, I cannot get the morning of my 50th birthday back. To say the treatment I received was rude is an understatement. Today, I thought I’d use my points from the app. When the girl scanned my phone at the drive thru she said I had already used my points and they wouldn’t go through. I said— of course they’re used, I’ve only got 200 left after you scanned my phone. The points went to you. Again, she reiterated that my points had not gone through and said I owed her the full amount. I immediately asked for a manager. While she was waiting for one, princess decided to tell me off by saying “I will do this for you just one time and override the charge but next time you’ll have to figure it out yourself because we’re not affiliated with the dunkin doughnuts app, the app is separate from us .” To which I responded— are you seriously telling me to go figure out why my points aren’t working in YOUR system, that it’s up to me the customer to “go figure it out yourself?” Are you really telling a customer that? She then responded “well you know what? I don’t even have to override the charge at all, I was being nice.” What? You’re being nice? Scolding me for not knowing that your store is not really affiliated with this app yall encouraged me to get to begin with? Tell you what I won’t use the stupid app from now on if your store is not affiliated with the app!” The next lady who came to the window, Brianna, wouldn’t give me the girls name so I could file a complaint—- which, I already called and did after I left. Yall fffffffff up my birthday morning. My 50th birthday morning. And the rest of my day. I’ll say one thing, I’ll never spend my hard earned money with dunkin doughnuts again since this is the kind of service they condone. There was no need to treat me like that today, no need to talk down to me just because I didn’t know what the problem was with YOUR APP! This is the worse treatment I have ever gotten at an establishment. Quite frankly yall should be ashamed of yourselves over there. If you don’t like your jobs don’t take it out on your customers. And if you don’t know how to use your own app then take a class to figure it out so you can provide better service!
Atmosphere: 1
Food: 1
Service: 1
Talinna Yates
Iced caramel coffees are the bomb!
Atmosphere: 5
Food: 5
Service: 5
Lisa Soltan
I bought a drink here that I have bought several times before. There was something wrong with it and it was very thick and odd. I took it back into the store, got ignored without even a glance in my direction or a greeting, for several minutes. I finally said something to the gal to make sure she even knew I was standing there since she'd never turned her head and the other gal walked by me also no greeting and went to the back. I tried to get credit for the drink. Since it was an app purchase they would do nothing. I took.pictures and tossed it, the app doesn't have a place to file an issue, so that was $6 in the trash. Overall i have not.had bad service but that incident was bad at every turn..zero out of 10 at every aspect of customer service
Atmosphere: 1
Food: 1
Service: 1
Angela Pierce
I like dounkin this location they are rude today was just the last straw for me with they attitude I got adv toast with bacon they threw two strips on I pull back throw cause it was sloppy looking and she wanna say it's not always going look like the picture which I say just some one know yall don't have the right bacon for it cause u pay a dollar extract it's just a dollar then she wanna rude be like have a nice day when nobody was rude to her and this is about the 3rd time they have been rude at this location
It's good
Dietary restrictions: Deez
Parking: I'll park ur car gimme the keys!
Kid-friendliness: Idk I hate kids
Wheelchair accessibility: Well everything is accessible if you make it
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bagel
Reliably great donuts! The heart shaped donuts for Valentine's Day were a cute touch!
Food: 5
Service: 5
Recommended dishes: Chocolate Frosted Donut with Sprinkles, Doughnut, Dozen Donuts, Donuts
food was good at best the coffee was mid I could make better at home, the service was ok nice but very inpatient, the restaurant was dirty and had old food on the floor.
Atmosphere: 1
Food: 3
Service: 3
Got here and they were low on donuts and said they weren't making anymore. What?? You are a donut place!
Service: 1
Recommended dishes: Donuts
Waited 10 minutes.. no one came to register to take order. Just left
I asked if I could get the drink upgraded and shot me a dirty look like i was asking for something they didn't have after 2 times asking she told me an angry voice
Atmosphere: 2
Food: 5
Service: 2
Super fast service wasn't there for more than 10 minutes from order to delivery.
Atmosphere: 3
Food: 3
Service: 5
Literally disgusting. The worst way I’ve ever spent $40. I didn’t expect great food but I did expect edible. How the hell is this chain in business???
Atmosphere: 1
Food: 1
Service: 1
Always a good choice. Pretty consistent with what you order and the staff is pretty great!
Atmosphere: 4
Food: 4
Service: 4
This location is really terrible. Donuts were stale. My kids wouldn't even eat them. I dumped my pumpkin spice latte down the drain, it taste like chemicals.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
I work and deliver all over AZ and CA. This is by far the most efficient Dunkin Donuts to date. I appreciate your team this morning 1010/24, making uber eats deliveries READY FOR DRIVERS. The way restaurants should run... on Dunkin Delivery Time. I appreciate.
Atmosphere: 5
Food: 5
Service: 5
Morning shift, 9:15, drive thru.
If I could give negative 5 stars I would. Let me preface this review with the fact that today is my 50th birthday. I thought I’d start my day with treating myself to my favorite breakfast at this Dunkin Doughnuts. Thanks to the rude staff at this location, I cannot get the morning of my 50th birthday back. To say the treatment I received was rude is an understatement. Today, I thought I’d use my points from the app. When the girl scanned my phone at the drive thru she said I had already used my points and they wouldn’t go through. I said— of course they’re used, I’ve only got 200 left after you scanned my phone. The points went to you. Again, she reiterated that my points had not gone through and said I owed her the full amount. I immediately asked for a manager. While she was waiting for one, princess decided to tell me off by saying “I will do this for you just one time and override the charge but next time you’ll have to figure it out yourself because we’re not affiliated with the dunkin doughnuts app, the app is separate from us .” To which I responded— are you seriously telling me to go figure out why my points aren’t working in YOUR system, that it’s up to me the customer to “go figure it out yourself?” Are you really telling a customer that? She then responded “well you know what? I don’t even have to override the charge at all, I was being nice.” What? You’re being nice? Scolding me for not knowing that your store is not really affiliated with this app yall encouraged me to get to begin with? Tell you what I won’t use the stupid app from now on if your store is not affiliated with the app!” The next lady who came to the window, Brianna, wouldn’t give me the girls name so I could file a complaint—- which, I already called and did after I left. Yall fffffffff up my birthday morning. My 50th birthday morning. And the rest of my day. I’ll say one thing, I’ll never spend my hard earned money with dunkin doughnuts again since this is the kind of service they condone. There was no need to treat me like that today, no need to talk down to me just because I didn’t know what the problem was with YOUR APP! This is the worse treatment I have ever gotten at an establishment. Quite frankly yall should be ashamed of yourselves over there. If you don’t like your jobs don’t take it out on your customers. And if you don’t know how to use your own app then take a class to figure it out so you can provide better service!
Atmosphere: 1
Food: 1
Service: 1
Iced caramel coffees are the bomb!
Atmosphere: 5
Food: 5
Service: 5
I bought a drink here that I have bought several times before. There was something wrong with it and it was very thick and odd. I took it back into the store, got ignored without even a glance in my direction or a greeting, for several minutes. I finally said something to the gal to make sure she even knew I was standing there since she'd never turned her head and the other gal walked by me also no greeting and went to the back. I tried to get credit for the drink. Since it was an app purchase they would do nothing. I took.pictures and tossed it, the app doesn't have a place to file an issue, so that was $6 in the trash. Overall i have not.had bad service but that incident was bad at every turn..zero out of 10 at every aspect of customer service
Atmosphere: 1
Food: 1
Service: 1
I like dounkin this location they are rude today was just the last straw for me with they attitude I got adv toast with bacon they threw two strips on I pull back throw cause it was sloppy looking and she wanna say it's not always going look like the picture which I say just some one know yall don't have the right bacon for it cause u pay a dollar extract it's just a dollar then she wanna rude be like have a nice day when nobody was rude to her and this is about the 3rd time they have been rude at this location
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