We had an extremely disappointing and upsetting experience at this location. Our order was messed up, and when my wife addressed the issue in person, she was not asking for a refund—only for the mistake to be acknowledged and handled appropriately.
She was treated rudely and disrespectfully by the owner himself. His behavior was dismissive and unprofessional, and the interaction escalated to the point where my wife left the restaurant in tears.
After she had already left, I called the restaurant. That was the first time a refund was requested, and once again, the owner refused, took no accountability for the mistake or his behavior, and showed zero concern for how a customer had been treated.
Mistakes happen in food service. What is unacceptable is an owner who chooses arrogance over accountability and shows no empathy or basic decency toward customers.
We will not be returning, and I strongly caution others: if something goes wrong with your order, this owner will not make it right. He was argumentative and dismissive. Classless owners. The way men think they can treat woman is wrong. Shame on this owner.
laura dauk
Been stopping in to pick up the (previously wonderful) Hawaiian type macaroni salad for about 2 years now. Paid almost $10.00 for 2 simple scoops. Not sure what happened with their macaroni salad, but it’s turned into nothing more than macaroni noodles and mayonnaise. Used to have much more in it & taste much better. Will find another place to get this dish from.
Food: 1
t k
Very bland hawian food. Very little flavor. Also, way too much rice and little meat! Try somewhere else if you want descent hawian.
Atmosphere: 1
Food: 1
Service: 3
Jay Friberg
Large portions of good food. No wait to order and the food arrived hot and promptly. Fed a family of four for less than 50 bucks.
Atmosphere: 4
Food: 5
Service: 5
Brandon Jones
I've been looking for a place that has manapua, so I had to try Leo's out. Everything was great and my family loved it. They have something on the menu for everyone, and the portions are perfect.
Atmosphere: 5
Food: 5
Service: 5
B Leone
Mine and my families fave Hawaiian place in Phoenix. The shrimp and macaroni salad are to die for!
Atmosphere: 5
Food: 5
Service: 5
Sandra Turner
Best Hawaiian bbq around!! Gotta try it! Everything is great, my fave is the ribs and the bbq beef
0 Stars for the owner
We had an extremely disappointing and upsetting experience at this location. Our order was messed up, and when my wife addressed the issue in person, she was not asking for a refund—only for the mistake to be acknowledged and handled appropriately.
She was treated rudely and disrespectfully by the owner himself. His behavior was dismissive and unprofessional, and the interaction escalated to the point where my wife left the restaurant in tears.
After she had already left, I called the restaurant. That was the first time a refund was requested, and once again, the owner refused, took no accountability for the mistake or his behavior, and showed zero concern for how a customer had been treated.
Mistakes happen in food service. What is unacceptable is an owner who chooses arrogance over accountability and shows no empathy or basic decency toward customers.
We will not be returning, and I strongly caution others: if something goes wrong with your order, this owner will not make it right. He was argumentative and dismissive. Classless owners. The way men think they can treat woman is wrong. Shame on this owner.
Been stopping in to pick up the (previously wonderful) Hawaiian type macaroni salad for about 2 years now. Paid almost $10.00 for 2 simple scoops. Not sure what happened with their macaroni salad, but it’s turned into nothing more than macaroni noodles and mayonnaise. Used to have much more in it & taste much better. Will find another place to get this dish from.
Food: 1
Very bland hawian food. Very little flavor. Also, way too much rice and little meat! Try somewhere else if you want descent hawian.
Atmosphere: 1
Food: 1
Service: 3
Large portions of good food. No wait to order and the food arrived hot and promptly. Fed a family of four for less than 50 bucks.
Atmosphere: 4
Food: 5
Service: 5
I've been looking for a place that has manapua, so I had to try Leo's out. Everything was great and my family loved it. They have something on the menu for everyone, and the portions are perfect.
Atmosphere: 5
Food: 5
Service: 5
Mine and my families fave Hawaiian place in Phoenix. The shrimp and macaroni salad are to die for!
Atmosphere: 5
Food: 5
Service: 5
Best Hawaiian bbq around!! Gotta try it! Everything is great, my fave is the ribs and the bbq beef
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu, BBQ Beef, BBQ Chicken, Soup, Island BBQ Chicken
Delicious, large portion.
Atmosphere: 4
Food: 5
Service: 5
Great small quick bite to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken \u0026 Kalua Pork Combo, Chicken Katsu, Teriyaki Chicken, BBQ Beef
Delicious Hawaiian island barbeque.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love this place so much. Every time we get their katsu and teriyaki chicken along with their steamed rice and Mac salad.
Atmosphere: 5
Food: 5
Service: 5
Got the three meat combo. Man, it was awesome! I'll stop by every time I can.
Atmosphere: 4
Food: 5
Service: 4
food was good
Atmosphere: 5
Food: 5
Service: 5
This place is amazing. Great selections and quality was spot on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken \u0026 Kalua Pork Combo, Chicken Katsu, Spam Musubi
The best Hawaiian barbecue in the valley!
Atmosphere: 5
Food: 5
Service: 5
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