This guy right here didn’t give me a water cup. I ordered food I just wanted water and he said I couldn’t get any.
Atmosphere: 1
Food: 1
Service: 1
Cara Daoudi
Order wrong. Food cold. It’s never 100 here. They are nice people but this is ridiculous. Also, and I am not complaining, this is a hang out for ALA after school kids. I mean it gets packed at 3:30 and you will know by all the electric bikes and scooters outside. It was stupid to go there at this time. They are understaffed and overwhelmed.
Atmosphere: 1
Food: 1
Service: 1
Mr B
The self order machines always have an issue here. The other day it was an inop card reader, so I had to wait in line just to pay at the counter. And this time it was a faulty printer, it only printed out the right half of the receipt. Other than that, food was great as well as the service.
Atmosphere: 5
Food: 5
Service: 5
A J
This location apparently sells quarter pounder burgers made with wagyu or something because this location specifically sells the McDonald land meals for $5 more than all other nearby locations. $18? For a McDonald’s meal? Crazy.
Atmosphere: 1
Food: 1
Service: 1
Jon Ray
When I placed my order I chose a previously ordered order and it changed the location that I was at to the previous location from the previous order. Therefore, my order was sent to the wrong location (30 min away). I did not notice the location had reverted until I checked in at the McDonalds I was at and they told me. I couldnt cancel through the app so I called the location that the food was incorrectly ordered from. I explained what happened to the manager. He told me he couldn’t refund my order and the food would be waiting for me. I asked him to cancel and refund it since it was so far. Everyone knows McDonald’s can do refunds. He said I could drive and pickup my food or not, but he wasnt refunding it. He said to me, “I could refund your order, but since I started making it, I’m just not going to.” Is this the new practice of McDonalds? Stealing? How rude of that manager to tell me he was just choosing to not refund it. Is he that petty to where he refused to refund my $20 just because he can? No wonder McDonald’s reported a quarterly profit, they’re stealing….
Atmosphere: 1
Food: 1
Service: 1
Michaela Jackson
My family and I stopped this evening for dessert. We ordered a coffee and two Mcflurries. The ladies that handed the ice cream to us did not blend the ice cream with the oreo and M&M's. We asked if they had blended it and responded that they had but we could see them through the window just put the ice cream in the cup and throw on toppings so we asked if they could please blend them. They grabbed the ice cream out of our hands, closed the window and proceeded to blend it for two seconds, and gave the ice creams back to us. Where is the customer service? We were kind and cordial to them when asking, and we were given rude behavior in response. Why treat others so passive when you choose to be in the service industry. Management would be disappointed in the behavior that was displayed.
Service: 1
Edward Rivers
Our food was delivered hot and fresh, and our order was accurate.
Parking: Parking can be an issue because of the location and the volume.
Atmosphere: 5
Food: 5
Service: 5
Eva Benavides
I paid $30 for 2 meals with milk shake. I told them that the food better be really good, otherwise I am returning. They made me wait but made the food right. I guess I am just shocked from the price.
Food: 3
Service: 4
James Duncan
Passed another location that was slightly less convenient only to find this location had no beef options available. How do you run a Hamburger restaurant without Hamburgers?! Talk about incompetent management.
Atmosphere: 1
Food: 1
Service: 1
Joe D
UPDATE... This place has gone downhill. There is a limited menu, I have to do all the ordering electronically, no option for a human anymore to take my order. They did not bring the food to the table, meat Patty's are getting smaller every visit, and the music makes me want to jump out a window. Not going back.
Don't understand why you have to park ever time I go through the drive thru?
Atmosphere: 4
Food: 4
Service: 3
David L
This McDonald’s won’t cook chicken in the morning for chicken McGriddles, their drive through sign was broken, they charge 1.99 to swap for rounded egg, they force you to use the kiosk, the enployees are rude and don’t care
Atmosphere: 4
Food: 2
Service: 1
Chris Parker
It's rare to fast, friendly service at a McDonald's these days, but this one is on top of it!
Kathleen DeRossett
I have yet to order at this McDonalds and actually get my food at the drive through. Every single time I have to pull over, wait in a drive through waiting parking spot, and wait for my food to be brought out. Maybe they could actually try having food ready?!?!! Like a fast food establishment?
Corey Nance
Edit: The quality of the food from this place has gone so far down hill im changing my review to 1 star. When its time for them to clean the grill, they don't. They just scrape all of the nasty stuff into your food.
This guy right here didn’t give me a water cup. I ordered food I just wanted water and he said I couldn’t get any.
Atmosphere: 1
Food: 1
Service: 1
Order wrong. Food cold. It’s never 100 here. They are nice people but this is ridiculous. Also, and I am not complaining, this is a hang out for ALA after school kids. I mean it gets packed at 3:30 and you will know by all the electric bikes and scooters outside. It was stupid to go there at this time. They are understaffed and overwhelmed.
Atmosphere: 1
Food: 1
Service: 1
The self order machines always have an issue here. The other day it was an inop card reader, so I had to wait in line just to pay at the counter. And this time it was a faulty printer, it only printed out the right half of the receipt.
Other than that, food was great as well as the service.
Atmosphere: 5
Food: 5
Service: 5
This location apparently sells quarter pounder burgers made with wagyu or something because this location specifically sells the McDonald land meals for $5 more than all other nearby locations. $18? For a McDonald’s meal? Crazy.
Atmosphere: 1
Food: 1
Service: 1
When I placed my order I chose a previously ordered order and it changed the location that I was at to the previous location from the previous order. Therefore, my order was sent to the wrong location (30 min away). I did not notice the location had reverted until I checked in at the McDonalds I was at and they told me. I couldnt cancel through the app so I called the location that the food was incorrectly ordered from. I explained what happened to the manager. He told me he couldn’t refund my order and the food would be waiting for me. I asked him to cancel and refund it since it was so far. Everyone knows McDonald’s can do refunds. He said I could drive and pickup my food or not, but he wasnt refunding it. He said to me, “I could refund your order, but since I started making it, I’m just not going to.” Is this the new practice of McDonalds? Stealing? How rude of that manager to tell me he was just choosing to not refund it. Is he that petty to where he refused to refund my $20 just because he can? No wonder McDonald’s reported a quarterly profit, they’re stealing….
Atmosphere: 1
Food: 1
Service: 1
My family and I stopped this evening for dessert. We ordered a coffee and two Mcflurries. The ladies that handed the ice cream to us did not blend the ice cream with the oreo and M&M's. We asked if they had blended it and responded that they had but we could see them through the window just put the ice cream in the cup and throw on toppings so we asked if they could please blend them. They grabbed the ice cream out of our hands, closed the window and proceeded to blend it for two seconds, and gave the ice creams back to us. Where is the customer service? We were kind and cordial to them when asking, and we were given rude behavior in response. Why treat others so passive when you choose to be in the service industry. Management would be disappointed in the behavior that was displayed.
Service: 1
Our food was delivered hot and fresh, and our order was accurate.
Parking: Parking can be an issue because of the location and the volume.
Atmosphere: 5
Food: 5
Service: 5
I paid $30 for 2 meals with milk shake. I told them that the food better be really good, otherwise I am returning. They made me wait but made the food right. I guess I am just shocked from the price.
Food: 3
Service: 4
Passed another location that was slightly less convenient only to find this location had no beef options available. How do you run a Hamburger restaurant without Hamburgers?! Talk about incompetent management.
Atmosphere: 1
Food: 1
Service: 1
UPDATE... This place has gone downhill. There is a limited menu, I have to do all the ordering electronically, no option for a human anymore to take my order. They did not bring the food to the table, meat Patty's are getting smaller every visit, and the music makes me want to jump out a window. Not going back.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Don't understand why you have to park ever time I go through the drive thru?
Atmosphere: 4
Food: 4
Service: 3
This McDonald’s won’t cook chicken in the morning for chicken McGriddles, their drive through sign was broken, they charge 1.99 to swap for rounded egg, they force you to use the kiosk, the enployees are rude and don’t care
Atmosphere: 4
Food: 2
Service: 1
It's rare to fast, friendly service at a McDonald's these days, but this one is on top of it!
I have yet to order at this McDonalds and actually get my food at the drive through. Every single time I have to pull over, wait in a drive through waiting parking spot, and wait for my food to be brought out. Maybe they could actually try having food ready?!?!! Like a fast food establishment?
Edit: The quality of the food from this place has gone so far down hill im changing my review to 1 star. When its time for them to clean the grill, they don't. They just scrape all of the nasty stuff into your food.
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