NW Coffee Vistancia

My wife and I waited over 30 minutes for 2 breakfast items AFTER ordering online. The lady who helped us kept saying that it was 5 more minutes and could care less about our order. I will never go to this place again. Extremely horrible customer service.

Atmosphere: 1

Food: 1

Service: 1

BEST BLACK AND WHITE COFFEE EVER!!! It was so good! And the General Manager was so kind and friendly! Best coffee you can get in the area. Would recommend every time.

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Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Cream Iced Coffee, Muffin, Avocado Toast

I want to like it just because it’s so close to me but it’s just not good and the employees don’t even greet you or look happy to be there. Sad.

Atmosphere: 1

Food: 1

Service: 1

So glad Vistancia has a coffee shop! Fun place to meet and catch up with friends.

Atmosphere: 5

Food: 5

Service: 5

Two people making food and it takes 30 minutes for a burrito to be made ? Is this a joke ???

The staff is always welcoming and kind. I always order the prickly pear lemonade and it’s consistently great!

Atmosphere: 5

Food: 5

Service: 5

My son takes me here every time I’m visiting from California. Wow a great place! Favorite!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffin, Berry Bowl

I was a little disappointed that I came in for a açaí bowl and coffee on Saturday around 12:30 only to find out the kitchen closes at 12. I did end up getting a cold brew coffee and it was quite delicious.

Atmosphere: 5

Service: 5

Got a peppermint tea. Lovely people. Will be back soon for the coffee.

Friendly staff and delicious coffee. What's not to like?

Atmosphere: 5

Food: 5

Service: 5

Love it here! Elle was great and very kind and sweet! Can’t wait to come back.

Atmosphere: 5

Food: 4

Service: 5

Felt like we were bothering the employees by even being there. The barista didn’t even acknowledge us. She looked angry that she even had to make drinks for us and burned our drinks. She called out my drink and when I said “Thank you” she didn’t look at me or say anything. She looks like she hates being there. A simple smile goes a long way - specially when you are in the customer service business.

Atmosphere: 1

Service: 1

Great place, staff is very friendly, the food and drinks are great! And the shop is very cute and clean!

Atmosphere: 5

Food: 5

Service: 5

Over priced and never worth it. I love supporting small, especially coffee shops. The premium cost is always worth it to me, but not here!Every time I go it seems like they’re out of everything but a house coffee or a muffin. Sometimes not even that. Morning or afternoon doesn’t matter evidently. I’ve tried ordering food to be told they don’t have any; a specialty drink item? they don’t have that either. But they’ll make something similar. While that’s fine if it’s a few and far between experience but that’s not been the case for me. It’s not as if I’m going ten minutes to close, why are they out of everything?When they’ve been out of coffee, the barista responds in a way that suggests “I’m not about to brew more just for your one cup” slyly - sorry guys, but that is seriously your main job….??? Brew the coffee and sell it.Went with a friend once and she ordered a drink and paid to add a shot of espresso. When she got her drink they said they didn’t put it in, so she asked for them to do it and then they charged her AGAIN for the shot she already paid for! It was hardly worth the price to begin with, but for that to happen is even after her saying so is absurd. Receipt and all, they didn’t care.I was hopeful for NW each time I’ve been in but time and again it’s not worth it! Hope other experiences are not like any of mine.

Atmosphere: 3

Food: 1

Service: 1

Comfortable and relaxed atmosphere. Reasonable prices and a courteous staff. Good coffee and food. I’ll be back…..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffin, Berry Bowl