One stop nutrition

Used to go here all the time and now we literally can’t even stand in there because it smells like trash or a backed up sewer. It’s been at least a month and still can’t walk in that place without losing my appetite.

Shakes are a little watery service is ok but gat damn, it always smells in this particular store. Most days it smells stagnant and like the store needs to breath. Today however, it smells like genuine sewage. Like someone went to the bathroom and didn’t flush.

Always love my experience at this location, fast and knowledgeable staff!

Hands down some of the best customer service I have ever experienced. Very knowledgeable, understanding of customers nutrition goals, and professional. Best ones stop I’ve been into in the valley

**BZRK BEWARE** I bought this pre-workout on Saturday and opened it up on Monday morning to use for my workout. Pre-workout was clumpy, tasted horrible, and did not mix well. Pre-workout, in general, is hygroscopic so when it absorbs moisture it will become clumpy! I took it back to exchange for a different brand due to this and the employee would not exchange it. I originally thought it was expired and it was not. I voiced my concerns about this specific item taking on moisture at some point so she called her manager and said their return policy is once a product has been open they can’t take it back. We spend hundreds of dollars at this location but unfortunately will not be returning due to this. I love supporting local businesses but it’s too expensive if they don’t support you back. I ended up throwing this product in the garbage and purchasing a different pre-workout online.

Used to come here weekly, but got recommended a pre workout that did absolutely nothing, which is fine it just didnt work for me, but their return policy is absolute garbage. 7 days, unopened and with receipt? How would i know i wanted to return it if i never opened it. Waste of $70. Will be going to gnc from now on because they have a much better policy. Lesson learned.

I Stop by the one on lake pleasant at least Three times a week on my way to work to get a meal replacement and it’s always with peanut butter and whatever Caleb wants to put in it . He’s an awesome person so I know he’s got to be one your best employee’s .He really takes care of His customers and knows the regulars & what They usually get. Now that’s knowing your customers when you walk in and someone ask do you you want your usual. *****5 stars

Everyones super friendly at this location! Love to get the butterfinger shake

I came by the lake pleasant and happy valley location about 1pm today to get a shake. One gal (who was newer) made it while the other one was ringing out. The cashier was having a conversation with a young man in front of me who had already been checked out. My shake was just sitting next to her while I patiently waited for them to finish their conversation. But they kept talking and talking and talking. All about how lean they both were, about how they didn't like meal prepping, about how much their veins would pop out because of their leanness. A few minutes go by and I was shocked at how long she was carrying on this conversation with me just standing there waiting. Finally I asked if she could just ring me out while they were still talking. She laughed and said, "ya, I talk alot". Once I started to actually drink my shake I was getting pieces of plastic! I had 7 pieces of plastic that came up through the straw. I went back in and let the cashier know and she looked at me, didn't say or act sorry and just stared at me for an uncomfortable amount of time. Finally she said well what do you want, a new one? Ummmm HELLO! How about saying sorry and yeah I want a new one or even an offer for a refund. I was polite the entire time and asked if she could could remake it, and I even apologized for the inconvenience. By the time I got home I started getting plastic pieces again. I wish she could have at least checked her cups or machine or mixins because clearly I'm not the only one who would encounter this issue today but to be honest, her lack of customer service skills was more upsetting then the plastic in the shake.

Purchased this product on recommendation of staff, worked out was ok, an hour after workout became very ill. Thought it might be because of second covid shot. Tried it again week later at 1/8 recommend does, same issue became ill about an hour after workout, illness lasted for several hours. Went back to One Stop and they unfortunately denied store credit or refund. Prior to this I loved One Stop, love the smoothies. I can’t shop there anymore. This may be standard with supplements, no returns or credit, but I was hoping they would stand behind the products they sell , being that I am a customer who would put the money back into the store and continue to return. It is a very strange issue that a health based store will in no way stand behind the quality of the products they sell. This demonstated that the quality of the product in the stores may be substandard at time, as this is what my experience was. My experience showed me that staff is going to lead customers to one of the most expensive products, with no regard to customer experience of quality of product. Remember your on your own at One Stop don’t take staff recommendations, dyor. Well played One Stop. You got me.

Please just have enough people working during lunch hours and pre gym.

I came by the lake pleasant and happy valley location about 1pm today to get a shake. One gal (who was newer) made it while the other one was ringing out. The cashier was having a conversation with a young man in front of me who had already been checked out. My shake was just sitting next to her while I patiently waited for them to finish their conversation. But they kept talking and talking and talking. All about how lean they both were, about how they didn't like meal prepping, about how much their veins would pop out because of their leanness. A few minutes go by and I was shocked at how long she was carrying on this conversation with me just standing there waiting. Finally I asked if she could just ring me out while they were still talking. She laughed and said, "ya, I talk alot". Once I started to actually drink my shake I was getting pieces of plastic! I had 7 pieces of plastic that came up through the straw. I went back in and let the cashier know and she looked at me, didn't say or act sorry and just stared at me for an uncomfortable amount of time. Finally she said well what do you want, a new one? Ummmm HELLO! How about saying sorry and yeah I want a new one or even an offer for a refund. I was polite the entire time and asked if she could could remake it, and I even apologized for the inconvenience. By the time I got home I started getting plastic pieces again. I wish she could have at least checked her cups or machine or mixins because clearly I'm not the only one who would encounter this issue today but to be honest, her lack of customer service skills was more upsetting then the plastic in the shake.

The shakes are delicious and the employees are always very friendly and helpful!

Sara was super helpful and polite outstanding customer service

Quick, clean, delicious. Always good service. Highly recommend.