Had an enjoyable dinner and great service! Thank you Javier for such amazing service! We will be back!
Theresa Tryon
I encountered absolutely horrible customer service by the hostess at this location on the evening of 7/24/25. I had a curbside order to pick up at 8:15 pm and per their instructions, texted HERE when I arrived several minutes early . At 8:30 pm, I walked in to the store to inquire about my 8:15 order. The hostess remarked ‘ Did you call us to bring it out to you?’’ I checked the instructions on my phone and somewhat apologetically said “no, per the instructions that were sent to me, I just needed to send you the word ‘here’. “. Before I could finish my sentence, she interrupted me and said I was supposed to call, and that they do not have access to anything that alerts them to my being outside waiting. . Bear in mind, I have used their curbside service many times in the past and have never had to call; My food has always been brought out to me after I have texted the word. “here” to their instructions.
There were no other orders waiting to be picked up except mine, and the restaurant was almost completely empty. In my mind, somebody with a little bit of customer service, would have called me and asked if I was there yet, Especially since no one there instructions, does it say I need to call inside to let them know I have arrived. Also, I ordered $80 worth of food and paid for it with my debit card. In the future, if I come to this location, I will be in paying with cash as I would venture to guess they’ll be a little more interested on if I’m there or not if they aren’t paid prior to my arrival.
I also had placed a second order for a couple of drinks, and those were sitting there as well, ice melted. I had opted to pay cash for those and two extremely small iced teas were almost $10. I handed her a $10 bill and She was unable to get the cash door opened. After we waited a few minutes and nobody came to help her open it. I finally told her to just keep the $.67 change.. Very snottily and sarcastically, she told me ‘thank you’ and to ‘have a GREAT night. At this point, I had had enough of her sarcasm and said “you have already managed to ruin that for me’ …. To which she asked me if I would like to have a drink carrier. The tone of her voice was less customer service and more. “I’d like to shove your drink carrier where the sun doesn’t shine.” .
I’m in customer service and sometimes I know it’s hard to be nice, but where I work, I will lose my job if I don’t keep my own opinion and attitude to myself. This young lady needs a lesson in how to handle herself as a hostess.
Finally, since my food sat for so long waiting for me to come inside and get it; it was cold and sticky. The drinks were watered down. Below is a picture of what my spicy orange chicken look like the moment that I opened the cover off of it…. It literally looks like somebody ate a third of my meal already. There is absolutely no moisture and no sauce along with that chicken. It was tough and it was cold.
I’m fully aware that P.F. Chang’s makes a delicious meal and their customer service is usually off the charts. But next time, which won’t be anytime soon, I will definitely be choosing another location. And paying cash AFTER I’m sure of the quality of the order.
Lori Knight
We reserved private room for a friends Birthday, the service was seamless... Our wait staff was on it!! There were 20 people piled in the room and each person had a drink in hand in a very timely manner. Also dinner was quick and delicious! They were more then willing to make changes to the dinners to accommodate some of our vegetarian and gluten free guests. Over all just well done! 😊
Kaitlyn Davis
Love this place! The food was delicious, dining area was clean, and the service was exceptional. Our server Javier was amazing, he really made our dining experience a great one. We will be coming back to this location for sure!
TREVOR WHITE
Server was great (Garrett). Great food as normal. Always my favorite place to eat.
Chris Wright
Javier was excellent, top-notch waiter, best waiter I’ve had at P.F. Chang’s.
David Wildeman
Tina went out of her way to make sure our dining experience was excellent. We will ask for her specifically next time!!
R Ashmore
I had Mongolian beef, and it was served cold had to be reheated, came back tasting too salty, the beef was chewy. Desert Diamond Food Court Asian restaurant has better.
deb keith
Great atmosphere 👌 And excellent food
Gary Tincher
Great place. Best pepper steak I’ve had. This one rates with the best and service was great! I haven’t been to a PF Changs for a year and last one was in CA. This one is great. Good service too. Bright is the wrong appetizer so they gave it to us for free. No wait at 12 pm on a Sunday.
My son and I had a lovely experience dining at P.F. Chang's Restaurant last night. He was actually celebrating my birthday, and it was, to me, a very special gift. The food was delicious, and Arielle, our waitress, was super nice, and very attentive to our needs. We had a very enjoyable experience, and we will definitely be back!
Susan B
We recently stopped in for lunch and took advantage of the 19.99 lunch special. The food was delicious, great value and Javier was awesome. Very personable and friendly.
Tobi Butler
Excellent dining experience! Accommodated my peanut allergy really well. Javier was a great server.
amber eve
Javier was the best! He made my birthday celebration very memorable and enjoyable
Had an enjoyable dinner and great service! Thank you Javier for such amazing service! We will be back!
I encountered absolutely horrible customer service by the hostess at this location on the evening of 7/24/25. I had a curbside order to pick up at 8:15 pm and per their instructions, texted HERE when I arrived several minutes early . At 8:30 pm, I walked in to the store to inquire about my 8:15 order. The hostess remarked ‘ Did you call us to bring it out to you?’’ I checked the instructions on my phone and somewhat apologetically said “no, per the instructions that were sent to me, I just needed to send you the word ‘here’. “. Before I could finish my sentence, she interrupted me and said I was supposed to call, and that they do not have access to anything that alerts them to my being outside waiting. . Bear in mind, I have used their curbside service many times in the past and have never had to call; My food has always been brought out to me after I have texted the word. “here” to their instructions.
There were no other orders waiting to be picked up except mine, and the restaurant was almost completely empty. In my mind, somebody with a little bit of customer service, would have called me and asked if I was there yet, Especially since no one there instructions, does it say I need to call inside to let them know I have arrived. Also, I ordered $80 worth of food and paid for it with my debit card. In the future, if I come to this location, I will be in paying with cash as I would venture to guess they’ll be a little more interested on if I’m there or not if they aren’t paid prior to my arrival.
I also had placed a second order for a couple of drinks, and those were sitting there as well, ice melted. I had opted to pay cash for those and two extremely small iced teas were almost $10. I handed her a $10 bill and She was unable to get the cash door opened. After we waited a few minutes and nobody came to help her open it. I finally told her to just keep the $.67 change.. Very snottily and sarcastically, she told me ‘thank you’ and to ‘have a GREAT night. At this point, I had had enough of her sarcasm and said “you have already managed to ruin that for me’ …. To which she asked me if I would like to have a drink carrier. The tone of her voice was less customer service and more. “I’d like to shove your drink carrier where the sun doesn’t shine.” .
I’m in customer service and sometimes I know it’s hard to be nice, but where I work, I will lose my job if I don’t keep my own opinion and attitude to myself. This young lady needs a lesson in how to handle herself as a hostess.
Finally, since my food sat for so long waiting for me to come inside and get it; it was cold and sticky. The drinks were watered down. Below is a picture of what my spicy orange chicken look like the moment that I opened the cover off of it…. It literally looks like somebody ate a third of my meal already. There is absolutely no moisture and no sauce along with that chicken. It was tough and it was cold.
I’m fully aware that P.F. Chang’s makes a delicious meal and their customer service is usually off the charts. But next time, which won’t be anytime soon, I will definitely be choosing another location. And paying cash AFTER I’m sure of the quality of the order.
We reserved private room for a friends Birthday, the service was seamless... Our wait staff was on it!! There were 20 people piled in the room and each person had a drink in hand in a very timely manner. Also dinner was quick and delicious! They were more then willing to make changes to the dinners to accommodate some of our vegetarian and gluten free guests. Over all just well done! 😊
Love this place! The food was delicious, dining area was clean, and the service was exceptional. Our server Javier was amazing, he really made our dining experience a great one. We will be coming back to this location for sure!
Server was great (Garrett). Great food as normal. Always my favorite place to eat.
Javier was excellent, top-notch waiter, best waiter I’ve had at P.F. Chang’s.
Tina went out of her way to make sure our dining experience was excellent. We will ask for her specifically next time!!
I had Mongolian beef, and it was served cold had to be reheated, came back tasting too salty, the beef was chewy. Desert Diamond Food Court Asian restaurant has better.
Great atmosphere 👌 And excellent food
Great place. Best pepper steak I’ve had. This one rates with the best and service was great! I haven’t been to a PF Changs for a year and last one was in CA. This one is great. Good service too. Bright is the wrong appetizer so they gave it to us for free. No wait at 12 pm on a Sunday.
Restaurantji Recommends
My son and I had a lovely experience dining at P.F. Chang's Restaurant last night. He was actually celebrating my birthday, and it was, to me, a very special gift. The food was delicious, and Arielle, our waitress, was super nice, and very attentive to our needs. We had a very enjoyable experience, and we will definitely be back!
We recently stopped in for lunch and took advantage of the 19.99 lunch special. The food was delicious, great value and Javier was awesome. Very personable and friendly.
Excellent dining experience! Accommodated my peanut allergy really well. Javier was a great server.
Javier was the best! He made my birthday celebration very memorable and enjoyable
Great service and food
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