It’s mind boggling that I paid 18 dollars for a foot long and a small drink. Inflation is crazy these days.
Atmosphere: 3
Food: 3
Service: 3
Jack J
Can never get a pretzel from any subway in phx.
Atmosphere: 1
Food: 2
Service: 1
Elizabeth Marie
My husband told me to say who tf makes a sandwich upside down it’s the 3rd time same worker he was at this location around 3:30pm
Atmosphere: 1
Food: 1
Service: 1
Olivia G
The food was old ! The bread was mostly and so were their vegetables !! And their prices did go up !!!
Food: 1
Patrick stoker
The worst subway I've ever been to..I went in for tuna and for the second time they don't have it..ordered an Italian BMT and they were out of pepperoni..bread was dry af and the two girls behind the counter kept laughing when they said "we're out of this..out of that" ? I will never go back to this subway again!
Atmosphere: 1
Food: 1
Service: 1
Tammy Jackson
I wouldn’t think making sandwiches from written instructions is difficult, but apparently it is. All 5 sandwiches were wrong. I have given this particular place so many chances but I don’t know if I can anymore. Some of us order things specifically because of allergies. Long days and quick dinners are part of why we do takeout. Come on now. Get it together.
Velda Headley
Food is always good there, but when you have a coupon and they can not honor it because the system isn't accepting it, then there should be a workaround to fix that. I ended up paying more for one sub than it would have been for two!
Atmosphere: 4
Food: 5
Service: 5
Jonathan Franco
They always close 30-45 mins early and one female Hispanic worker made fun of a customers voice. Not good
Atmosphere: 3
Food: 4
Service: 2
YoJon
They always close 30-45 mins early and one female Hispanic worker made fun of a customers voice. Not good
Food was not so good all the salad stuff was old not fresh soggy bread was hard. Will not go there
Atmosphere: 1
Food: 1
Service: 1
Dennis Boettjer
Every time ive gone here, I've gotten heavy sauce put on my sub. Today i selected LESS and they covered it with sauce in a mess with the wrapping. The second sauce wasnt even put on. It wasn't toasted and not even cut in half.
Food: 1
Service: 1
Corina Archebeque
Employee Marissa has a big attitude problem, horrible customer service. As soon as we walked into the restaurant she asked, “are you all ordering food? Oh we can’t do that!” We were told they can’t make food for 5 people because it is considered a catering order and they need 5 HOURS in advance. Let her know it would different transactions and were declined?????
Atmosphere: 1
Food: 1
Service: 1
James Barnes II
GREAT FOOD , HORRIBLE PEOPLE AND DESPICABLE CUSTOMER SERVICE. I WILL NEVER EVER GO THERE AGAIN.It's January 4th, 4 days has transpired and multiple people on different levels at Subway have failed to do basic, common sense customer resolution solutions. I'm going to break down the last 4 days.Dec 31 -8:30pmI see a two for one promotion on Facebook from Subway so I go to the app and put in an order. The location at 83rd shows is closed but the location at 75th and cactus shows it's open. I pause to make a phone call find out what I would like on the second sub. At 9:00 p.m. I receive a notification from Subway that I need to complete my order by 9:30, at that point I complete my order and use my American Express on file to pay for it. At 9:15 I show up and the store is closed.Jan 01 - noonI called the store because I had every intention of going down there and picking up my two sandwiches because they were closed the previous night. I explained the situation and the girl that answers says that because of New Year's I guess they closed at 8:00 pm. She apologized but said she had no idea what could possibly be done about it. She gave me a phone number to call which is the corporate office. I called the corporate office no one's there I leave a message explaining the situation and left my phone number.Jan 02 -After not hearing from the office, I left a message on the subway Facebook page with a short explanation of what happened. Social media person responded sorry with what happened if you would be so kind as to use the following link and make a comment on our The web page it will get to the right person. I think it's important to note that not one person ask for a copy of the receipt, my phone number, or any information regarding the actual sale. They are clearly not interested in solving it they only want to shuffle it off to someone else.Jan 03I leave a message on the website, I received the following message. SORRY.. ANY CHARGES THAT YOU RECEIVED SHOULD BE JUST PENDING CHARGES. IF THESE CHARGES REMAINS ON YOUR ACCOUNT........................PLEASE CONTACT YOUR BANK OR CREDIT CARD COMPANY TO DISCUSS THE TRANSACTION!!!Jan 04I just checked my American Express online The charges aren't pending their actual charges. What is so surprising is the lack of accountability. Not a single person asked for the transaction number for a copy of the bill, nothing. Not a single person offered me a refund or said hey since you paid for them how about we make these sandwiches for you. They all had some other person that they shuffled me off to and finally to the end hey take it up with your credit card company as if it's their fault. I ordered from Subway at least once a week, great food, but horrible absolutely horrible people with no inclination to try to solve a problem that originated with them. It was their app that said the store was open, and it was their app that told me hey complete your order. This is not just a problem with the store this is also a problem with their office which was contacted, their social media group and main customer service. Not one single person asked for any information to actually solve the issue. Everything that they wrote was just copy and paste. I will never buy from Subway again because ultimately you have to judge people and companies on how they act when something is not perfect.
Atmosphere: 1
Food: 5
Service: 1
M I
Stopped here in the morning from my out of state trip on my way to see friends and what a terrible place!If you want a good Subway experience go to Subway on Northern near the Walmart. The employees there are awesome and I always tip.The two employees I encountered at this subway were self entitled and I wouldn't trust the food prepared by them.I asked for a chicken with swiss and they pointed to the empty and dirty bin where it would have been and they said they dont carry it anymore. That would have been forgivable but the attitude and smirk that went along with it wasn't necessary.There were no specials of any kind and they wonder why business is slow.Management needs to hire employees that can make sandwiches instead of wanna be tiktok creators.Any supoosed positive comments like "the girl was awesome" should be at the bottom of the list and are likely fake reviews by friends or affiliates.
The tuna fish was very good.
Atmosphere: 5
Food: 5
Service: 5
It’s mind boggling that I paid 18 dollars for a foot long and a small drink. Inflation is crazy these days.
Atmosphere: 3
Food: 3
Service: 3
Can never get a pretzel from any subway in phx.
Atmosphere: 1
Food: 2
Service: 1
My husband told me to say who tf makes a sandwich upside down it’s the 3rd time same worker he was at this location around 3:30pm
Atmosphere: 1
Food: 1
Service: 1
The food was old ! The bread was mostly and so were their vegetables !! And their prices did go up !!!
Food: 1
The worst subway I've ever been to..I went in for tuna and for the second time they don't have it..ordered an Italian BMT and they were out of pepperoni..bread was dry af and the two girls behind the counter kept laughing when they said "we're out of this..out of that" ? I will never go back to this subway again!
Atmosphere: 1
Food: 1
Service: 1
I wouldn’t think making sandwiches from written instructions is difficult, but apparently it is. All 5 sandwiches were wrong. I have given this particular place so many chances but I don’t know if I can anymore. Some of us order things specifically because of allergies. Long days and quick dinners are part of why we do takeout. Come on now. Get it together.
Food is always good there, but when you have a coupon and they can not honor it because the system isn't accepting it, then there should be a workaround to fix that. I ended up paying more for one sub than it would have been for two!
Atmosphere: 4
Food: 5
Service: 5
They always close 30-45 mins early and one female Hispanic worker made fun of a customers voice. Not good
Atmosphere: 3
Food: 4
Service: 2
They always close 30-45 mins early and one female Hispanic worker made fun of a customers voice. Not good
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Food was not so good all the salad stuff was old not fresh soggy bread was hard. Will not go there
Atmosphere: 1
Food: 1
Service: 1
Every time ive gone here, I've gotten heavy sauce put on my sub. Today i selected LESS and they covered it with sauce in a mess with the wrapping. The second sauce wasnt even put on. It wasn't toasted and not even cut in half.
Food: 1
Service: 1
Employee Marissa has a big attitude problem, horrible customer service. As soon as we walked into the restaurant she asked, “are you all ordering food? Oh we can’t do that!” We were told they can’t make food for 5 people because it is considered a catering order and they need 5 HOURS in advance. Let her know it would different transactions and were declined?????
Atmosphere: 1
Food: 1
Service: 1
GREAT FOOD , HORRIBLE PEOPLE AND DESPICABLE CUSTOMER SERVICE. I WILL NEVER EVER GO THERE AGAIN.It's January 4th, 4 days has transpired and multiple people on different levels at Subway have failed to do basic, common sense customer resolution solutions. I'm going to break down the last 4 days.Dec 31 -8:30pmI see a two for one promotion on Facebook from Subway so I go to the app and put in an order. The location at 83rd shows is closed but the location at 75th and cactus shows it's open. I pause to make a phone call find out what I would like on the second sub. At 9:00 p.m. I receive a notification from Subway that I need to complete my order by 9:30, at that point I complete my order and use my American Express on file to pay for it. At 9:15 I show up and the store is closed.Jan 01 - noonI called the store because I had every intention of going down there and picking up my two sandwiches because they were closed the previous night. I explained the situation and the girl that answers says that because of New Year's I guess they closed at 8:00 pm. She apologized but said she had no idea what could possibly be done about it. She gave me a phone number to call which is the corporate office. I called the corporate office no one's there I leave a message explaining the situation and left my phone number.Jan 02 -After not hearing from the office, I left a message on the subway Facebook page with a short explanation of what happened. Social media person responded sorry with what happened if you would be so kind as to use the following link and make a comment on our The web page it will get to the right person. I think it's important to note that not one person ask for a copy of the receipt, my phone number, or any information regarding the actual sale. They are clearly not interested in solving it they only want to shuffle it off to someone else.Jan 03I leave a message on the website, I received the following message. SORRY.. ANY CHARGES THAT YOU RECEIVED SHOULD BE JUST PENDING CHARGES. IF THESE CHARGES REMAINS ON YOUR ACCOUNT........................PLEASE CONTACT YOUR BANK OR CREDIT CARD COMPANY TO DISCUSS THE TRANSACTION!!!Jan 04I just checked my American Express online The charges aren't pending their actual charges. What is so surprising is the lack of accountability. Not a single person asked for the transaction number for a copy of the bill, nothing. Not a single person offered me a refund or said hey since you paid for them how about we make these sandwiches for you. They all had some other person that they shuffled me off to and finally to the end hey take it up with your credit card company as if it's their fault. I ordered from Subway at least once a week, great food, but horrible absolutely horrible people with no inclination to try to solve a problem that originated with them. It was their app that said the store was open, and it was their app that told me hey complete your order. This is not just a problem with the store this is also a problem with their office which was contacted, their social media group and main customer service. Not one single person asked for any information to actually solve the issue. Everything that they wrote was just copy and paste. I will never buy from Subway again because ultimately you have to judge people and companies on how they act when something is not perfect.
Atmosphere: 1
Food: 5
Service: 1
Stopped here in the morning from my out of state trip on my way to see friends and what a terrible place!If you want a good Subway experience go to Subway on Northern near the Walmart. The employees there are awesome and I always tip.The two employees I encountered at this subway were self entitled and I wouldn't trust the food prepared by them.I asked for a chicken with swiss and they pointed to the empty and dirty bin where it would have been and they said they dont carry it anymore. That would have been forgivable but the attitude and smirk that went along with it wasn't necessary.There were no specials of any kind and they wonder why business is slow.Management needs to hire employees that can make sandwiches instead of wanna be tiktok creators.Any supoosed positive comments like "the girl was awesome" should be at the bottom of the list and are likely fake reviews by friends or affiliates.
Atmosphere: 1
Food: 1
Service: 1
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