The Coffee Bean & Tea Leaf

Racist is an understatement. I always tip them good thinking it would make them friendlier, but that's just a myth. Forgot this place.

Atmosphere: 3

Food: 2

Service: 1

Unfortunately, when I express not being happy about the long wait in line only to be told they were out of my favorite holiday drink the employee felt it was ok to get snippy back. Showing no understanding why I would be frustrated. I asked to speak with a manager and at first he did not seem any nicer. Toward the end of our conversation he seemed a bit nicer. I order a back up drink since my favorite wasn't available. When I went to pay the manager said he would cover it. I proceeded to hand him my card as I really didn't need it free.
He insisted and having spend many years on management I thanked him because I felt he was at least trying for good service. Well not the case I left and took a drink.....horrible. Not at all what I asked for. I guess shame on me for trusting the store and not having a drink while there
Needless to say......after many years going to this store I will never go back nor will I recommend them to anyone
We all work hard for what we have and there is no reason to be rude to customers when you are the one who ran out of product and can't even put up signs reflecting that

Can you get rid of the monkey it's stinking up the place

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito

They never put whip cream on their fraps. I've even asked them to and they still forget. Last time I was there I waited 15 minutes for a mobile pick up. They were very friendly though.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Blended Mocha, Burrito

I am not sure what’s going on in the mornings, but they keep getting order wrongly, waited 17 minutes and had to cancel it, that’s a bas joke!

Atmosphere: 1

Food: 1

Service: 1

I have never had ANY problems with this place it’s SO GOOD and the atmosphere itself is great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Cappuccinos Caramel Iced Cappuccino, Bagels & Spreads Plain Bagel Bun, Bagels & Spreads Jalapeno Cheddar Bagel Bun, Iced Coffees Vanilla Iced Coffee

I ordered food and a drink and waited over 10min. Got frustrated seeing others who arrived after me get their order before me so I gave up. Their either wicked slow or prioritize drive-thru, but dine-in customers are paying customers too

Atmosphere: 5

Service: 2

Great cold brew! Baristas were very helpful. Atmosphere needs some help to be more inviting . Exterior doors need to be cleaned. Clean doors are usually an indicator of a clean restaurant.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Cold Brew Vietnamese Cold Brew Coffee

Got a strawberry frappe! Oooh so good!

Atmosphere: 5

Food: 5

Service: 5

They were so slow and then I had to go home and doctor up my coffee.

Atmosphere: 1

Food: 1

Service: 1

This place has gone downhill from what it used to be. That last 4 or so times I have come here it has taken a full 30 to 40 minutes to get my drink in the drive-thru. This last time it was 10 minutes before they took my order when I was at the speaker. I waited another 10 minutes before the people in front of me got their order. Then another 15 minutes before I got my drink….1 drink….. a cream cold brew. It wasn’t even the right flavor, but I couldn’t wait any longer.

Food: 1

Service: 1

Oct/19/2024
Great costumers service!!!
Victoria was really helpful and her service was excellent! :)

Service: 5

Recommended dishes: Blended Mocha

Just got a hazelnut iced coffee and man superb really actually pretty phenomenal. I feel that coffee bean is slept on over Starbucks, Dutch Brothers, etc. however, my personal opinion if coffee bean is around I’ll choose that 100% over Starbucks. ☕️🧘‍♂️

Atmosphere: 5

Food: 5

Service: 5

Sometimes the drive thru girls have an attitude but they make good coffee.

Atmosphere: 3

Food: 5

Service: 5

Don’t get me wrong, the coffee is great here. I just don’t understand why it took them 9 minutes in the drive thru to make a small coffee. Didn’t see any other customers there either. Would’ve left if it wasn’t a mobile order or if I knew how to cancel. Really have to plan ahead to get a coffee here and not be late to work.

Service: 1