Very happy with the service we received from this store, especially the pharmacy department and Beth, the Pharmacy Manager
Ruby H.
Store is always out of alot of product!! There is no section for vegetarian or vegan items..employees are extremely short with customers and when being checked out employees don't understand bread on top..just throws things in bags.
Dianne B.
First of all I want to give FIVE STARS to the Pharmacy in Albertsons. The pharmacists and techs that work there are the best. Kim works so hard to get things done and work so well together to get it right and get it done. Thank you to all of you. You are all a blessing to us.The second part of this review is regarding Customer Service. About a year again there was a woman, I think Cassie, (but I could be wrong). She was always nasty to the customers and they had her there for five years. Everyone was complaining how rude she was. I even tried to tell her that her hair was braided nice or she looked good in a color she was wearing, but nothing helped. After my tenth complaint someone said she was fired. It was so nice to have fresh faces back there that actually liked their jobs. And then my husband walks in one day to buy something at the counter and there she was again. This time ruder than ever. She told my husband that he didn't need a receipt and there were no bags. He left upset because now he is carrying around this box that had no receipt and no bag. Since everyone knows us at the checkouts we were fine. But then, I met Lynne and Amy. They are the two nicest customer service employees that you have. They are so helpful, love their jobs and are willing to go above and beyond to make a customer happy. Please keep the other woman off the customer service side because she has no idea what customer service even is, and give Lynne and Amy a raise. Good work Lynne and Amy! Thank you.
Michelle L.
This store is always clean and well stocked. The staff is super friendly and helpful. They have a good selection of organic fresh veggies and packaged foods. Plus, all the name brands. It's easy to get everything for the week at one place.
Dayna K.
Entering the checkout line I scrupulously followed the 6 ft. separation circles intil the previous customer was at the front of the cashier station. When I unloaded my items onto the turntable, Cody--the cashier--stopped serving his customer and started mumbling something at me through his mask about 6 feet. I told him I was at least 12 feet from the other customer. He kept mumbling and I realized that he was either saying I couldn't be within 6 feet of the other customer's food, or my food couldn't be within 6 feet of the other customer's food. I told him that was ridiculous. He became angry and insisted that I comply or he would go get the manager. I said fine, go get the manager. I left my items on the turntable and stepped even further back. Without a word to his customer, Cody stormed off in search of his manager.After about 8 minutes--during which two other Albertson's employees stopped by and asked what was going on--Cody returned with manager Aaron. Aaron explained politely that ONLY ONE PERSON'S FOOD WAS ALLOWED ON THE TURNTABLE AT A TIME.That's--as I told the mentally and emotionally challenged Cody--is ridiculous. For that matter, why not require me to stay in my car with the doors locked until a turntable becomes available?? I bought some items at the Safeway at 7th and Bell Road earlier that morning, and they had no such silly rule. Look--if you or your employees are going to VOLUNTEER to be even more stupid than the airheads who created this whole "disease" panic, fine. I'll be happy to shop elsewhere. In fact, I've decided to do just that, and will be sharing these comments with the shopping public in a Yelp review.Good luck with the IQ pills!!Dayna
Peggy Potts
By not keeping it a secret when employees test positive for coronavirus.
Perry C.
Just like ALL grocery stores, this one has also become a major gouge house! When this pandenic is over, we will remember!
Sarah K. Andrewson
Went there specifically tonight for local wine but apparently they decided to stop carrying them, scoured the whole wine section and couldn't find a single one.
B M.
They are nice... BUT the prices are much high than other grockery stores :( it is good experience but not always worthwhile....
Katie W.
I've been a customer of this store since 2006. However, after dealing with Helen and Julie in the deli, I'm never returning. Helen is not tolerant of those with ethnic backgrounds who are not of her ethnicity. This was relayed to Julie, her coworker, back to my family. In this day and age, racism has no place in the world. We all need to be tolerant of all ethnic backgrounds. I'll take my business and tell my friends to take their business to other stores who don't presume ignorance of ethnicities. I'm surprised Albertsons allows this of their employees.
If i could give them 0 stars i would. They are having a sale buy 1 get 3 free on steaks. All marked. Cool. Pick up 8 packs. Im paying attention to my 3 year old son at check out. Dont realize the screw up until i get home. Call the customer service line they say its a store problem. I talk to Mike the store manager and he says he has to look into it. To save my receipt and then next time i am in talk to him... ok. Why did the cashier not pay attention or say a single word to me other then my savings. Bad customer service. I wont shop there again. False advertising and fraud comes from this store.
Ther'esa B.
Very friendly staff, everyone is super helpful including the fruit/veg produce staff, meat dept and the store manager, They go out of their way to help. The manager even delivered a patio set to my house that I bought there.
Cassandra B.
I'm so thankful that cashier Drew and his manager allowed me to buy two rolls of quarters. I called 3 grocery stores and they gave me excuses and said no. It is acts of kindness like this that separate businesses. It is so nice to be able to shop at a grocery store that trusts its customers and offers services like this . It is what separates chain grocery stores like Walmart and Ralph's from Albertsons. Albertsons actually tries to accommodate its guests and make their lives simpler after a hard days work while the two other stores will take your money but have no consideration for the small details that make a customers shopping experience a much simpler trip than running to both a bank and a grocery store.
Perla Christopher
Delicious every time. Love their birthday day cakes. Great customer service.
Andrew A.
Great store at a convenient location for my family. Always has great deals especially on meat and if you are a smart shopper and use their app you can really get some awesome deals.
Very happy with the service we received from this store, especially the pharmacy department and Beth, the Pharmacy Manager
Store is always out of alot of product!! There is no section for vegetarian or vegan items..employees are extremely short with customers and when being checked out employees don't understand bread on top..just throws things in bags.
First of all I want to give FIVE STARS to the Pharmacy in Albertsons. The pharmacists and techs that work there are the best. Kim works so hard to get things done and work so well together to get it right and get it done. Thank you to all of you. You are all a blessing to us.The second part of this review is regarding Customer Service. About a year again there was a woman, I think Cassie, (but I could be wrong). She was always nasty to the customers and they had her there for five years. Everyone was complaining how rude she was. I even tried to tell her that her hair was braided nice or she looked good in a color she was wearing, but nothing helped. After my tenth complaint someone said she was fired. It was so nice to have fresh faces back there that actually liked their jobs. And then my husband walks in one day to buy something at the counter and there she was again. This time ruder than ever. She told my husband that he didn't need a receipt and there were no bags. He left upset because now he is carrying around this box that had no receipt and no bag. Since everyone knows us at the checkouts we were fine. But then, I met Lynne and Amy. They are the two nicest customer service employees that you have. They are so helpful, love their jobs and are willing to go above and beyond to make a customer happy. Please keep the other woman off the customer service side because she has no idea what customer service even is, and give Lynne and Amy a raise. Good work Lynne and Amy! Thank you.
This store is always clean and well stocked. The staff is super friendly and helpful. They have a good selection of organic fresh veggies and packaged foods. Plus, all the name brands. It's easy to get everything for the week at one place.
Entering the checkout line I scrupulously followed the 6 ft. separation circles intil the previous customer was at the front of the cashier station. When I unloaded my items onto the turntable, Cody--the cashier--stopped serving his customer and started mumbling something at me through his mask about 6 feet. I told him I was at least 12 feet from the other customer. He kept mumbling and I realized that he was either saying I couldn't be within 6 feet of the other customer's food, or my food couldn't be within 6 feet of the other customer's food. I told him that was ridiculous. He became angry and insisted that I comply or he would go get the manager. I said fine, go get the manager. I left my items on the turntable and stepped even further back. Without a word to his customer, Cody stormed off in search of his manager.After about 8 minutes--during which two other Albertson's employees stopped by and asked what was going on--Cody returned with manager Aaron. Aaron explained politely that ONLY ONE PERSON'S FOOD WAS ALLOWED ON THE TURNTABLE AT A TIME.That's--as I told the mentally and emotionally challenged Cody--is ridiculous. For that matter, why not require me to stay in my car with the doors locked until a turntable becomes available?? I bought some items at the Safeway at 7th and Bell Road earlier that morning, and they had no such silly rule. Look--if you or your employees are going to VOLUNTEER to be even more stupid than the airheads who created this whole "disease" panic, fine. I'll be happy to shop elsewhere. In fact, I've decided to do just that, and will be sharing these comments with the shopping public in a Yelp review.Good luck with the IQ pills!!Dayna
By not keeping it a secret when employees test positive for coronavirus.
Just like ALL grocery stores, this one has also become a major gouge house! When this pandenic is over, we will remember!
Went there specifically tonight for local wine but apparently they decided to stop carrying them, scoured the whole wine section and couldn't find a single one.
They are nice... BUT the prices are much high than other grockery stores :( it is good experience but not always worthwhile....
I've been a customer of this store since 2006. However, after dealing with Helen and Julie in the deli, I'm never returning. Helen is not tolerant of those with ethnic backgrounds who are not of her ethnicity. This was relayed to Julie, her coworker, back to my family. In this day and age, racism has no place in the world. We all need to be tolerant of all ethnic backgrounds. I'll take my business and tell my friends to take their business to other stores who don't presume ignorance of ethnicities. I'm surprised Albertsons allows this of their employees.
Restaurantji Recommends
If i could give them 0 stars i would. They are having a sale buy 1 get 3 free on steaks. All marked. Cool. Pick up 8 packs. Im paying attention to my 3 year old son at check out. Dont realize the screw up until i get home. Call the customer service line they say its a store problem. I talk to Mike the store manager and he says he has to look into it. To save my receipt and then next time i am in talk to him... ok. Why did the cashier not pay attention or say a single word to me other then my savings. Bad customer service. I wont shop there again. False advertising and fraud comes from this store.
Very friendly staff, everyone is super helpful including the fruit/veg produce staff, meat dept and the store manager, They go out of their way to help. The manager even delivered a patio set to my house that I bought there.
I'm so thankful that cashier Drew and his manager allowed me to buy two rolls of quarters. I called 3 grocery stores and they gave me excuses and said no. It is acts of kindness like this that separate businesses. It is so nice to be able to shop at a grocery store that trusts its customers and offers services like this . It is what separates chain grocery stores like Walmart and Ralph's from Albertsons. Albertsons actually tries to accommodate its guests and make their lives simpler after a hard days work while the two other stores will take your money but have no consideration for the small details that make a customers shopping experience a much simpler trip than running to both a bank and a grocery store.
Delicious every time. Love their birthday day cakes. Great customer service.
Great store at a convenient location for my family. Always has great deals especially on meat and if you are a smart shopper and use their app you can really get some awesome deals.