Arby's

119 E Baseline Rd, Phoenix
(602) 268-0910

Recent Reviews

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Michael Zahn

This store seems to be hit or miss with service. We waited to order and then waited for our food dining inside. There were only 3 customers in the restaurant.
The soda machine seemed in need of repair. It was dripping from every spout. The music was on the loud side as well. We were there at lunch time.

Atmosphere: 2

Food: 2

Service: 2

shelby goodwill

They totally gave me the wrong sandwiches. This place sucks. They were not on top of their Arby's sandwiches and they didn't know anything

Atmosphere: 3

Food: 3

Service: 3

Tina

Food always cold

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Roast Beef Sandwich

Xavier Bustamante

Staff is pathetic. Wether male or female

Atmosphere: 1

Food: 4

Service: 1

Cecilia

Today's Somali was my server/cashier. There was a slight confusion in my order and I had to explain it a couple of times. I was afraid that I was going to kind of irritate her because I was hungry and I just wanted to hurry my order... However, she's stayed very calm, collected and very professional. She exhibited excellent customer service.
Thank you Arby's for hiring such a conscientious good worker like Somali.

Atmosphere: 5

Food: 5

Service: 5

katie turner

The manager at this location is very intimidating. Very rude and disrespectful
I felt like I was eating at a prison

Atmosphere: 1

Food: 2

Service: 1

Alex S

If you like a ghetto manager that speaks louder than the music in the store here is the place. Could barely hear over the telephone while I was in there because music was unnecessarily loud. Would be nice to have BACKGROUND music since dining in a store should be relaxing. Plus the manager told another customer someone (me) letting him know the music was loud, just like a kid. Not a relaxing environment. Store manager was pretty much talking loudly AT me instead of speaking like someone who has any people skills. I have been there before and the two young ladies that have helped in the past are pretty friendly otherwise.

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Beef 'N Cheddar

Santos Gante

The burgers are very well prepared and the texture of the cooked meat is perfect, it is one of the best places to eat in the afternoon or morning.

Atmosphere: 5

Food: 5

Service: 5

David Butler

French dip bread was hard as a rock. The GM (fat bald guy with tattoos) said “let me make you a new one” I said no thank you I want a refund. He said that’s fine but it’ll take 7 to 10 days to go back to your card. I said no problem and after I gave my tray to him he asked me to throw it away. He didn’t apologize once and had an attitude about the whole thing. I will never be back to that location again.

Andy Walker

Typical fast food. No. Issues with service.

Atmosphere: 4

Food: 4

Service: 4

Cody

This location is bad. Spent $20 on lunch for me and my daughter got home to eat it and it was not edible. I thought it was kinda funny the lady in the drive through didnt give me a receipt because i would have left a bad review there too. Congratulations, this restaurant was the cause and reason for me to stop eating fast food period. $20 for lunch and you guys cant even make sure its ok to eat? Stale bread and crumbs for meat on a 2 for 7 beef and cheddar? I hope fast food business like this start to go out of business for good. Shame on your employees. Do better. Or dont because i wont be returning doesnt matter to me.

Atmosphere: 1

Food: 1

Service: 1

alejandro rivas

VERY GOOD ATTENTION BY THE

Atmosphere: 5

Food: 5

Service: 5

Cody A

This location is bad. Spent $20 on lunch for me and my daughter got home to eat it and it was not edible. I thought it was kinda funny the lady in the drive through didnt give me a receipt because i would have left a bad review there too. Congratulations, this restaurant was the cause and reason for me to stop eating fast food period. $20 for lunch and you guys cant even make sure its ok to eat? Stale bread and crumbs for meat on a 2 for 7 beef and cheddar? I hope fast food business like this start to go out of business for good. Shame on your employees. Do better. Or dont because i wont be returning doesnt matter to me.

Atmosphere: 1

Food: 1

Service: 1

Steven Edward Duran

No one home

Atmosphere: 4

Food: 4

Service: 4

Wd 445

Great sandwiches, nice , friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Greek Gyro, Reuben, Roast Beef Sandwich, Greek Lamb Gyro Sandwich

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