All in all it was a great meal. Very economical as well as we use the app to make the order and the purchase. We didn't go up to the counter we went through the drive-thru. The timing on the app and the actual time that they received the order were inconsistent. It was about a 5-minute delay. The drive-thru lady was very friendly and very helpful. She made sure to let us know that the chicken tenders had just come out of the fryer and were extremely hot as well as the fries. All in all it was really good meal for a great price
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Tenders and Curly Fries
Carl Bomar
Meat taste like it's really overdone
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Potato Cakes, Beef Sandwich
Lisa U.
Well, apparently employees aren't allowed to answer the phone anymore because there is too high of a call volume of complaints and they'd never get any other work done. Oh wait, they don't do that anymore either. But they sure do know how to pick up the phone and hang it up on you! Must be included in training these days...so my guy stopped at this Arby's on his way home from work last night (a job where work is still a thing) to pick up dinner for himself and me. I am in the hospital, so I was doubly excited for what was supposed to be super delicious food. Well, when they get the ENTIRE order WRONG, there goes the excitement and the deliciousness. First issue was their advertising. The website AND the app for that specific location advertised the classic roast beef sandwiches as 2 for $6. They said that it wasn't correct and that it was 2 for $7. That's false advertising...and illegal. They should have honored the price and either fixed it on the app and website, or explained to every person that there is a discrepancy BEFORE they order. Then I couldn't find "the meats". Isn't "We have the meats." their slogan? The 2 sandwiches put together wouldn't have even been enough meat to make what used to be their "original" classic roast beef sandwich. Next issue is paying over $9 for a cold turkey sandwich and not getting it to order. I ordered extra ranch, the sandwich slip had XT prm pcorn rnch on it, but absolutely zero ranch. Not even what would have been a "normal" amount. It didn't say ZRO prm pcorn rnch, or NO prm pcorn rnch, but XT prm pcorn rnch. And again, where's the meat? The tomato was very mushy and almost nonexistent. The bacon was very thin and looked undercooked. It used to be nice, thick, and crispy bacon that you could see, feel, and taste. The lettuce passed, albeit barely, and the bread was way dry. The only thing they got right was the "no onion". I guess maybe that counts for something....?? Ordered curly fries too. The bag must have eaten them on the trip from the restaurant to the hospital because those weren't there either. So anyway, I decided try to call them first and give them the chance to make it right before leaving a review. I mean, come on...no one is perfect....everyone makes mistakes. And apparently there are just some super special folks out there that can manage to get only one thing in the entire order correct, instead of maybe only getting one thing in the entire order wrong...After more than a dozen pick-ups then immediate hang-ups, I decided to tell the world of my displeasure. I really miss the good old days where people actually took pride in their jobs, were thankful to actually have a job, and knew how to put effort into making the food something they themselves would actually want to feed to their friends and family, or eat themselves. So sad...smh
Atmosphere: 1
Food: 1
Service: 1
Denise Douglass
Arby's is always good to me
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Beef Sandwich
kevin meagher
Food was made way before my requested pick up time.
Atmosphere: 3
Food: 2
Service: 3
George Itzep
The roast beef was nasty. It had a dark brown color and a rubbery thick texture. I was in a rush to work and hungry I ate the two sandwiches but later my stomach was cramping. It seems like the meat was old. Watch for the quality of the meat people. The personnel was good.
Atmosphere: 2
Food: 1
Service: 4
Christopher Everett
This Arby's is fantastic. It's a bit rustic and not necessarily in a great spot or neighborhood but the food and the staff are great and more than make up for it. Highly recommend this Arby's over others in the area
Dietary restrictions: Had no cheese on some of the sandwiches because dairy allergies. Which they were accommodating.
Wheelchair accessibility: Handicap parking and wheelchair access into the store is available. Seating isn't great but that's okay.
This location is great. The mgr is Toni is amazing,Angelica is a great worker,as well as Cassandra. Their Ruben is great,as well as Turkey sandwich, Jamoca shake is great.Salted Carmel cookie & the cocoa mocha This is a great place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben
Robert Young
I love Arby’s my favorite fast food joint. From way back when I lived in Pittsburgh.
So happy potato cakes are back but nothing else was very tasty?
Food: 4
Service: 4
Recommended dishes: Potato Cakes
Suzette Herndon
Good food, reliable long time
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Dip
Elizabeth Powell
I love this Arby's so much! It is small and when busy can take a little extra time though I always see all of the employees working so hard and never losing their great customer service! Food is consistently delicious and orders have never been wrong!
Atmosphere: 4
Food: 5
Service: 5
Rob Freedman
The manager is very accommodating and does a perfect job with making customers feel like a priority.
Tamara Prowell
Employees are always friendly and my order is always correct. Drive thru is never too long
All in all it was a great meal. Very economical as well as we use the app to make the order and the purchase. We didn't go up to the counter we went through the drive-thru. The timing on the app and the actual time that they received the order were inconsistent. It was about a 5-minute delay. The drive-thru lady was very friendly and very helpful. She made sure to let us know that the chicken tenders had just come out of the fryer and were extremely hot as well as the fries. All in all it was really good meal for a great price
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Tenders and Curly Fries
Meat taste like it's really overdone
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Potato Cakes, Beef Sandwich
Well, apparently employees aren't allowed to answer the phone anymore because there is too high of a call volume of complaints and they'd never get any other work done. Oh wait, they don't do that anymore either. But they sure do know how to pick up the phone and hang it up on you! Must be included in training these days...so my guy stopped at this Arby's on his way home from work last night (a job where work is still a thing) to pick up dinner for himself and me. I am in the hospital, so I was doubly excited for what was supposed to be super delicious food. Well, when they get the ENTIRE order WRONG, there goes the excitement and the deliciousness. First issue was their advertising. The website AND the app for that specific location advertised the classic roast beef sandwiches as 2 for $6. They said that it wasn't correct and that it was 2 for $7. That's false advertising...and illegal. They should have honored the price and either fixed it on the app and website, or explained to every person that there is a discrepancy BEFORE they order. Then I couldn't find "the meats". Isn't "We have the meats." their slogan? The 2 sandwiches put together wouldn't have even been enough meat to make what used to be their "original" classic roast beef sandwich. Next issue is paying over $9 for a cold turkey sandwich and not getting it to order. I ordered extra ranch, the sandwich slip had XT prm pcorn rnch on it, but absolutely zero ranch. Not even what would have been a "normal" amount. It didn't say ZRO prm pcorn rnch, or NO prm pcorn rnch, but XT prm pcorn rnch. And again, where's the meat? The tomato was very mushy and almost nonexistent. The bacon was very thin and looked undercooked. It used to be nice, thick, and crispy bacon that you could see, feel, and taste. The lettuce passed, albeit barely, and the bread was way dry. The only thing they got right was the "no onion". I guess maybe that counts for something....?? Ordered curly fries too. The bag must have eaten them on the trip from the restaurant to the hospital because those weren't there either.
So anyway, I decided try to call them first and give them the chance to make it right before leaving a review. I mean, come on...no one is perfect....everyone makes mistakes. And apparently there are just some super special folks out there that can manage to get only one thing in the entire order correct, instead of maybe only getting one thing in the entire order wrong...After more than a dozen pick-ups then immediate hang-ups, I decided to tell the world of my displeasure. I really miss the good old days where people actually took pride in their jobs, were thankful to actually have a job, and knew how to put effort into making the food something they themselves would actually want to feed to their friends and family, or eat themselves. So sad...smh
Atmosphere: 1
Food: 1
Service: 1
Arby's is always good to me
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Beef Sandwich
Food was made way before my requested pick up time.
Atmosphere: 3
Food: 2
Service: 3
The roast beef was nasty. It had a dark brown color and a rubbery thick texture. I was in a rush to work and hungry I ate the two sandwiches but later my stomach was cramping. It seems like the meat was old. Watch for the quality of the meat people. The personnel was good.
Atmosphere: 2
Food: 1
Service: 4
This Arby's is fantastic. It's a bit rustic and not necessarily in a great spot or neighborhood but the food and the staff are great and more than make up for it. Highly recommend this Arby's over others in the area
Dietary restrictions: Had no cheese on some of the sandwiches because dairy allergies. Which they were accommodating.
Wheelchair accessibility: Handicap parking and wheelchair access into the store is available. Seating isn't great but that's okay.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Jamocha Shake, Reuben, Beef Sandwich
Good food, friendly staff!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Beef Sandwich
This location is great. The mgr is Toni is amazing,Angelica is a great worker,as well as Cassandra. Their Ruben is great,as well
as Turkey sandwich, Jamoca shake is great.Salted Carmel cookie & the cocoa mocha
This is a great place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben
I love Arby’s my favorite fast food joint. From way back when I lived in Pittsburgh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jamocha Shake, Beef Sandwich, Double Roast Beef
Restaurantji Recommends
So happy potato cakes are back but nothing else was very tasty?
Food: 4
Service: 4
Recommended dishes: Potato Cakes
Good food, reliable long time
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Dip
I love this Arby's so much! It is small and when busy can take a little extra time though I always see all of the employees working so hard and never losing their great customer service! Food is consistently delicious and orders have never been wrong!
Atmosphere: 4
Food: 5
Service: 5
The manager is very accommodating and does a perfect job with making customers feel like a priority.
Employees are always friendly and my order is always correct. Drive thru is never too long
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Beef Sandwich
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