Arby's
7610 W Lower Buckeye Rd, Phoenix
(623) 936-1253
Recent Reviews
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I went to this location on 1/11. Ordered a classic meal was told and argued you at the drive thru window that I ordered a double (I didn't). .. the young lady that assisted at the window was rude and argumentative, so I asked to have the money refund back my card, didn't take any food, and I have been waiting for the $19.24. As of today, no refund has been received. I usually go there for my son but will no longer patronize this location. I don't have to spend money to eat put but when I do, I don't want to be spoken to by any one especially someone's child like, I'm bothering them and my business is not needed or wanted.
Atmosphere: 1
Service: 1
There was nothing wrong with this place, but the buns tasted stale and the cherry turnovers were dry and must have been sitting under a heat lamp for ages.
Atmosphere: 3
Food: 2
Service: 3
They need to do away with the burgers. We ordered the BBQ burger, and it was bland, dry, and didn't look nothing like the photo on the app. We did get our refund for it. And never again will I order a burger from Arby's. We spent almost 40.00.
Atmosphere: 5
Food: 1
Service: 5
As far as fast food goes, this, Arby’s did a great job. The staff was especially friendly and made the whole experience very pleasant.
Atmosphere: 5
Food: 5
Service: 5
Greasy fries
Atmosphere: 2
Food: 1
Service: 5
Little price but delicious food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Beef 'N Cheddar
The people working tonight were very nice and hardworking I could tell they were busy but they got everything done as fast as they could, everything was hot and fresh and I went home happy with my food and service. It’s always a pleasure coming to this arbys
Atmosphere: 5
Food: 5
Service: 5
I ordered French dips... and they didn't give me the dip part. Ordered another meal and didn't get the fries. We didn't notice until we got home. So, I went back up there and had to talk to the manager, Anna, who was very rude and wouldn't accommodate me. She called me a liar saying that they put everything in the bag, when they didn't. Why would i run back up there to get the auju sauce and French fries, while my food was getting cold? We will NEVER eat here again!
Service: 1
My meal was really good, the place was clean. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Quick service hot food and nice staff
Restaurantji Recommends
Awesome place to eat,food is reasonable on the specials, & great customer service especially w a 45 minute lunch so have to grab food & go quick to work.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cherry Turnover, Fries, Americana Roast Beef Sandwich
Could barely hear the speaker to order, I did not receive a medium curly fry or my 3 sides of cheese. The curly fries I did get were burned, way too much chocolate in the shake just a bad experience
Atmosphere: 1
Food: 1
Service: 1
Luv the food.
Atmosphere: 4
Food: 4
Service: 4
We ordered the 2 for $6.00 with curly fries and rootbeer floats.
The fries were the bottom of the batch and hard. They should have been thrown out and fresh curly fries made. Rootbeer floats were good.
Atmosphere: 3
Food: 3
Service: 3
This is the second time we’ve come to this location and gotten really old fries and wrong orders. It felt as though the staff didn’t care and they seem to have attitude. Their customer service is terrible at night. First they got our drinks wrong. The second time they mixed our chicken sandwich’s with another customer, when we took it back to let them know, just switched the sandwich and they gave us with the sandwiches the other customer touched! They gave us the other customers fries which was small…we paid for the large, we usually love going there but it’s unacceptable to give us food that someone else touched.
Atmosphere: 1
Food: 1
Service: 1
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