Tried it out couple times and it was Ok. I put in a order at 12pm to be ready for 430. Go and pickup & pay and young blonde girl say 15-20 min.Ok so 15 min goes by and I ask r we ready? She says no we dont have that order in our system, sorry. Ok cancel it refund my money.I had guest waiting at my house. Listen people im from Chicago and pizza is culture and the customer service was horrendous. Save ur time & money AND better pizza in my opinion Veros or Spinatos and order from there. Just a horrible experience
Yo_Soy Sir
This restaurant gets an F when it comes to cleanliness. Every single table in the dining area was filthy including the restrooms, and play area. Employees simply removed the dirty dishes from tables and didn’t bother wiping them down. We noticed that when the manager asked the employees to please wipe the tables down and straighten up the dining area, the employees got angry and gave the manager and customers attitude. Seriously, disgusting. Customers were complaining that TVs were off and not broadcasting the night’s games and it didn’t seem like anyone knew how to work the TVs. It is unfortunate, because it seems as though the owners/upper management have decided to give up on this location.
Atmosphere: 1
Food: 3
Service: 1
Vianette Ruiz
I used to like this place, but during my last visit the parmesan cheese smelled outrageous and seemed to be molding. I informed an employee and they showed no concern and simply walked away. Even though I didn’t eat it, the lack of response to a food safety issue was unacceptable. I was at the very back table in the back they probably don’t even clean back there ..
Atmosphere: 2
Food: 2
Service: 2
Jon Rossman
The pizza was great as usual. It has become a regular for us.
Atmosphere: 4
Food: 5
Service: 4
Margeaux Edwards
Revision!!!!!!! After posting this they have kept open the play area and I am SO thankful and so is my family!!!! Will forever love Barros
Our family pizza spot!! I love Barros pizza and wings. It’s so relaxing to take the kids here, they can play and us adults can chill and eat our pizza and drink our beer. It has a very 90s family feel with the little arcade / play area. Only wish is that they didn’t close the second half of the restaurant so early because we love the kid area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pizza
Vi Wo
Barros Ahwatukee specifically. Food is good.
UPDATE: Looks like they fixed it. The most recent time we went, there was plenty of pepperoni!
PAST: My problem is, we ordered an extra large pepperoni and each slice had only 2 PEPPERONIS on it. Two(2)! That’s unacceptable, might as well order a cheese pizza! First time this has happened though. Maybe they’ll fix it.
Atmosphere: 4
Food: 4
Service: 4
Dom
I ordered a pizza for delivery and it was delivered to the wrong apartment complex ~10 min away--it wasn't even in the same zip code. The person it was delivered to called me to come get it or else I would have had no idea. After picking it up and getting it home it looked ridiculous. I ordered extra sauce so I guess that's on me but didn't know I had to order it with cheese on top not thrown to the side. It was cold and hard by the time I got it so it must have happened on the initial delivery.
Pro tips: Don't give them the luxury to leave your food at the door, have them hand it to you. Don't preemptively tip, do it upon receiving (what a waste of a 20% tip). Probably choose a different Barro's or a different pizza joint all together. Womp womp.
Atmosphere: 1
Food: 1
Service: 1
Michael Canham
We come to arizona just for this pizza! It is the best ever.
Atmosphere: 4
Food: 5
Service: 5
Aimee
Delicious, fresh pizza. It took a while to come out, but that seemed to be because they were making them fresh! Especially loved the lack of tip prompting - there were no requests for tips at the register or elsewhere. (We ended up tipping anyway simply because of this!) #endtipping
Wasn't crazy about the place, staff is young, no manners, food was warm with the exception of the pizza
Atmosphere: 3
Food: 3
Service: 3
Sonoran Desert
Horrible Service! I placed my order at 5:30 said it would be an hour. Ok. I’m down with the flu at 7:10 no delivery yet! I called the store and spoke to the manager Jack … where is my order he made several excuses. Point is they couldn’t find my address which I’m two minutes in back of the store.. Jack stated it was on its way, at 7:40 called back where is my order? Jack says oh I cancelled your order and refunded your money? Why?? This is horrible service among the girl who got the wrong address? Trust me this will reach corporate!! Management Jack should not be managing this store at a heavy place of business!!!
Atmosphere: 1
Food: 1
Service: 1
Mohamed El-Sharkawy
Good pizza
Atmosphere: 5
Food: 5
Service: 5
D. Michael Herskovits
We ordered online to support their food drive donation. It took about 20 mins. Got there and staff was nice. Place was busy but we were able to pick it up right away and took it home. Good pizza and wings.
Atmosphere: 5
Food: 5
Service: 5
Antonio Sawatzky
Pizza was very good but the service not that good. Ordering process was decent but took while to get the food and said he be back with plates which we never got and also breadsticks we ordered didn't come even after we asked again about them
Best wings!
Atmosphere: 5
Food: 5
Service: 5
Tried it out couple times and it was Ok. I put in a order at 12pm to be ready for 430. Go and pickup & pay and young blonde girl say 15-20 min.Ok so 15 min goes by and I ask r we ready? She says no we dont have that order in our system, sorry. Ok cancel it refund my money.I had guest waiting at my house. Listen people im from Chicago and pizza is culture and the customer service was horrendous. Save ur time & money AND better pizza in my opinion Veros or Spinatos and order from there. Just a horrible experience
This restaurant gets an F when it comes to cleanliness. Every single table in the dining area was filthy including the restrooms, and play area. Employees simply removed the dirty dishes from tables and didn’t bother wiping them down. We noticed that when the manager asked the employees to please wipe the tables down and straighten up the dining area, the employees got angry and gave the manager and customers attitude. Seriously, disgusting. Customers were complaining that TVs were off and not broadcasting the night’s games and it didn’t seem like anyone knew how to work the TVs. It is unfortunate, because it seems as though the owners/upper management have decided to give up on this location.
Atmosphere: 1
Food: 3
Service: 1
I used to like this place, but during my last visit the parmesan cheese smelled outrageous and seemed to be molding. I informed an employee and they showed no concern and simply walked away. Even though I didn’t eat it, the lack of response to a food safety issue was unacceptable. I was at the very back table in the back they probably don’t even clean back there ..
Atmosphere: 2
Food: 2
Service: 2
The pizza was great as usual. It has become a regular for us.
Atmosphere: 4
Food: 5
Service: 4
Revision!!!!!!! After posting this they have kept open the play area and I am SO thankful and so is my family!!!! Will forever love Barros
Our family pizza spot!! I love Barros pizza and wings. It’s so relaxing to take the kids here, they can play and us adults can chill and eat our pizza and drink our beer. It has a very 90s family feel with the little arcade / play area. Only wish is that they didn’t close the second half of the restaurant so early because we love the kid area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pizza
Barros Ahwatukee specifically. Food is good.
UPDATE: Looks like they fixed it. The most recent time we went, there was plenty of pepperoni!
PAST: My problem is, we ordered an extra large pepperoni and each slice had only 2 PEPPERONIS on it. Two(2)! That’s unacceptable, might as well order a cheese pizza! First time this has happened though. Maybe they’ll fix it.
Atmosphere: 4
Food: 4
Service: 4
I ordered a pizza for delivery and it was delivered to the wrong apartment complex ~10 min away--it wasn't even in the same zip code. The person it was delivered to called me to come get it or else I would have had no idea. After picking it up and getting it home it looked ridiculous. I ordered extra sauce so I guess that's on me but didn't know I had to order it with cheese on top not thrown to the side. It was cold and hard by the time I got it so it must have happened on the initial delivery.
Pro tips: Don't give them the luxury to leave your food at the door, have them hand it to you. Don't preemptively tip, do it upon receiving (what a waste of a 20% tip). Probably choose a different Barro's or a different pizza joint all together. Womp womp.
Atmosphere: 1
Food: 1
Service: 1
We come to arizona just for this pizza! It is the best ever.
Atmosphere: 4
Food: 5
Service: 5
Delicious, fresh pizza. It took a while to come out, but that seemed to be because they were making them fresh! Especially loved the lack of tip prompting - there were no requests for tips at the register or elsewhere. (We ended up tipping anyway simply because of this!) #endtipping
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Wasn't crazy about the place, staff is young, no manners, food was warm with the exception of the pizza
Atmosphere: 3
Food: 3
Service: 3
Horrible Service! I placed my order at 5:30 said it would be an hour. Ok. I’m down with the flu at 7:10 no delivery yet! I called the store and spoke to the manager Jack … where is my order he made several excuses. Point is they couldn’t find my address which I’m two minutes in back of the store.. Jack stated it was on its way, at 7:40 called back where is my order? Jack says oh I cancelled your order and refunded your money? Why?? This is horrible service among the girl who got the wrong address? Trust me this will reach corporate!! Management Jack should not be managing this store at a heavy place of business!!!
Atmosphere: 1
Food: 1
Service: 1
Good pizza
Atmosphere: 5
Food: 5
Service: 5
We ordered online to support their food drive donation. It took about 20 mins. Got there and staff was nice. Place was busy but we were able to pick it up right away and took it home. Good pizza and wings.
Atmosphere: 5
Food: 5
Service: 5
Pizza was very good but the service not that good. Ordering process was decent but took while to get the food and said he be back with plates which we never got and also breadsticks we ordered didn't come even after we asked again about them
Atmosphere: 4
Food: 5
Service: 1
Loading...