Baskin-Robbins

4025 E Chandler Blvd Ste 64, Phoenix
(480) 704-2731

Recent Reviews

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Ordered Oreo Cappuccino Blast. She just added a very small scoop of ice-cream, and the drink is too watery. I requested for light ice too. But she kept adding ice. Worst drink ever. You see in the picture below. It is just full of ice. Terrible & worst service.

Tris Murphy

Got the new Sydney’s signature fizz and it was super yummy!! Annie was very sweet and knowledgeable Thank you so much!

June McNaught

My son's birthday ice cream cake from Baskin Robbins. Very creative and it came out beautiful. All the kids enjoyed it and walked away with blue tongues. But it was hard to cut even with a heated knife as they keep it in the deep freezer.

Mark Bonjean

Don’t ask for a sample…it will upset the owner and ruin the customer service for your whole group

Victoria Bischoff

The managers give you a cheerful welcome and seem kind and eager to help. Clean place, with great ice cream options!

Lizzi Perino

Oh My! This was a fabulous Baskin Robbin’s ever! It was nice n clean inside, the lady at cashier was such a cutie. I have low sugar caramel and my brother did vanilla ice cream was so good. The star of the show was the fresh dream worthy waffle cup. WOW! So out of this world! I’d go back just a waffle cup. LOL! It was that good!

Atmosphere: 5

Food: 5

Service: 5

Mil3478

Overall look of the shop was the only great thing about it since the service was terrible and the ice cream wasn't great. When I ordered here one time there was a teenager around my age, but she was very very very rude. Asked for extra hot fudge too and didn't get it as well. She was even rolling her eyes in front of my face too and was talking to me in a cold tone. Negative flags at this location for sure. Cold Stone for an ice cream chain is the way to go....

Atmosphere: 2

Food: 2

Service: 1

Lou Sassel

The text book definition of what a Baskin-Robbins can be. Super clean. Extremely friendly and welcoming. So fortunate that this is close by. Thank you for making this place what it is.

Atmosphere: 5

Food: 5

Service: 5

Erica R.

Customer service was great, girl who helped us was very welcoming and let us sample a few flavors. Their scoops are perfect full scoops unlike other baskin robbins who skimp out and give you tiny scoops. The ice cream is delicious as always. I'll be back for sure!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pralines 'N Cream

UpercollE

I called and asked if for a McFlurry, I didn’t get it

Service: 1

Sue Peterson

Great staff, and quick service

JayNichole

Please stop hiring these young teenagers with no respect, and no customer service. The females at the register are extremely rude. These are the people you have selected to represent your business and deal with customers and let me tell you, they are horrible! Clean up the attitudes! And the cake cone was STALE AF!

Eleanor

No birthday cake flavor

JC

Please stop hiring these young teenagers with no respect, and no customer service. The females at the register are extremely rude. These are the people you have selected to represent your business and deal with customers and let me tell you, they are horrible! Clean up the attitudes! And the cake cone was STALE AF!

Wayne Peterson

Great staff, and quick service

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