We celebrated my sister's birthday with an ice cream cake (1/2 Strawberry & 1/2 Vanilla)! It was delicious and a crowd favorite for all 8 of us! Will return again in the future! It was beautifully decorated and staff were friendly and helpful!
Creekside Detailing Az
This location did so amazing with my cake will 100% be coming back they were so communicative and updated me with pictures throughout the process attached is the photos they sent me first photo is the final product honestly so amazing
Kersten Wiley
This cake looked so amazing and tasted even better !! Highly recommend this location
SE
I ordered a cake for my son's 14th birthday, and what they gave me is embarrassing. I don't want to give this to him and it looks gross. I'm scared to eat it. There's ice cream smeared all over the bottom. They didn't write happy birthday on it like I requested and told me they could not do it when I picked up the cake, because they are not the bakers. Seriously. So disappointing and sad. I won't ever order from here again. This is my second time here, and both visits were disappointing. I should've known better... Do not go here people. Do not give them your business. Be smart and stay away.
Sexy Mac Truck
Y'all got 1.6 stars...just shut down 🤣🤣🤣ðŸ˜ðŸ˜ðŸ˜ðŸ˜
Tim Given
Web site said open, an aren't. Also needs to be taken out
Jessica Sandoval
Came to Baskin Robbins and this location was extremely disappointing. The store was absolutely filthy. Nothing was labeled, several items were out of stock, and the ice cream tasted old and freezer-burned. The counters looked like they hadn’t been wiped in a long time. I also asked for a two-scoop sundae, and they had no toppings at all but still charged full price. It completely ruined my craving for ice cream. Very unhappy with this experience. I gave one star because I have in order to post.
Susie R
NO ICE CREAM! Freezers not working. No frozen cakes either. Only serving Dunkin Donuts orders.
Marilyn Halle
Order was lost. Lindsey was kind enough to make one at the last minute, but it looked horrible.
Rachael Burkett
Ordered cake online, paid for it, and went to pick up 48 hrs later and they said they didn’t make it bc baker did not show up… did not bother to call or tell me this so now I have no cake for my party tonight. Really disappointed with this location.
Worst Baskin Robbin's location ever. Been to this location at least 8 times since it opened, over several months time, and they are consistently out of so many classic ice cream flavors. They are always out of waffle cones and have terrible service. Do not recommend.
Latisha Gibbs
They didn't have an bananas ti make a banana split, they didn't have Vanilla, Chocolate or Butter Pecan ice cream and no sprinkles.
Sydney Shaw
The customer service was great here and they were very proactive when they didn’t have the flavor I wanted. Since mint chip had just ran out minutes before, They quickly checked in the back to see if they had another carton. Once they found it, she offered to make one as soon as it could thaw out enough to scoop. However, she also allowed me to try each flavor I’d like to see if I would want a different type of milkshake and we found a good flavor instead. Very sweet gals and quick service for working with the resources they have sharing the location with Dunkin.
Angela Jenkins
They never have any mangonada at this location. I do mean NEVER!!! Soooo disappointing. I’m done even trying.
Gina Saucedo
Asked for chocolate chip and he says it's too frozen , asked for rocky road they say no we're out we have chocolate at that point I say nevermind
We celebrated my sister's birthday with an ice cream cake (1/2 Strawberry & 1/2 Vanilla)! It was delicious and a crowd favorite for all 8 of us! Will return again in the future! It was beautifully decorated and staff were friendly and helpful!
This location did so amazing with my cake will 100% be coming back they were so communicative and updated me with pictures throughout the process attached is the photos they sent me first photo is the final product honestly so amazing
This cake looked so amazing and tasted even better !! Highly recommend this location
I ordered a cake for my son's 14th birthday, and what they gave me is embarrassing. I don't want to give this to him and it looks gross. I'm scared to eat it. There's ice cream smeared all over the bottom. They didn't write happy birthday on it like I requested and told me they could not do it when I picked up the cake, because they are not the bakers. Seriously. So disappointing and sad. I won't ever order from here again. This is my second time here, and both visits were disappointing. I should've known better... Do not go here people. Do not give them your business. Be smart and stay away.
Y'all got 1.6 stars...just shut down 🤣🤣🤣ðŸ˜ðŸ˜ðŸ˜ðŸ˜
Web site said open, an aren't. Also needs to be taken out
Came to Baskin Robbins and this location was extremely disappointing. The store was absolutely filthy. Nothing was labeled, several items were out of stock, and the ice cream tasted old and freezer-burned. The counters looked like they hadn’t been wiped in a long time. I also asked for a two-scoop sundae, and they had no toppings at all but still charged full price. It completely ruined my craving for ice cream. Very unhappy with this experience. I gave one star because I have in order to post.
NO ICE CREAM! Freezers not working. No frozen cakes either. Only serving Dunkin Donuts orders.
Order was lost. Lindsey was kind enough to make one at the last minute, but it looked horrible.
Ordered cake online, paid
for it, and went to pick up 48 hrs later and they said they didn’t make it bc baker did not show up… did not bother to call or tell me this so now I have no cake for my party tonight. Really disappointed with this location.
Restaurantji Recommends
Worst Baskin Robbin's location ever. Been to this location at least 8 times since it opened, over several months time, and they are consistently out of so many classic ice cream flavors. They are always out of waffle cones and have terrible service. Do not recommend.
They didn't have an bananas ti make a banana split, they didn't have Vanilla, Chocolate or Butter Pecan ice cream and no sprinkles.
The customer service was great here and they were very proactive when they didn’t have the flavor I wanted. Since mint chip had just ran out minutes before, They quickly checked in the back to see if they had another carton. Once they found it, she offered to make one as soon as it could thaw out enough to scoop. However, she also allowed me to try each flavor I’d like to see if I would want a different type of milkshake and we found a good flavor instead. Very sweet gals and quick service for working with the resources they have sharing the location with Dunkin.
They never have any mangonada at this location. I do mean NEVER!!! Soooo disappointing. I’m done even trying.
Asked for chocolate chip and he says it's too frozen , asked for rocky road they say no we're out we have chocolate at that point I say nevermind
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