Been going to this location since it's grand opening and I have been loyal since!!! Always a pleasure going here :]
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lavender Lemonade, Iced Star Burst Fuel
Nubian Divine
Extremely Rude Law Suit Triggered Staff who rushes your order and has biased behavior towards the disabled community. Buyers Beware. The staff laughs and Complaints to Management is unnecessary when the Manager sides with the staff who displays behaviors of immaturity. If you want bad luck then go ahead and continue to keep companies like this in business. One day you’ll realize how bad your luck is and then you’ll realize that you’ve been funding the devils Childen and that should explain your streak of bad luck. As for me and my Family. We love our Karma. We also appreciate the incoming robots even more knowing that this type of behavior will be a thing of the past.
Atmosphere: 1
Food: 1
Service: 1
Samoan Bruce
Last time I will be spending money here it seems like all I’m getting is a cup of milk and not coffee. You might wanna retrain your people on making coffee.
B G
Usually have a good experience here but this morning I ordered ahead of time. They wouldn’t give me my order at the drive thru window although they stated they’d have it ready at the window.. No line/ not busy at the time I went. Ordered ahead of time to make a smooth transition. When I parked and went inside they didn’t have my order out. When she finally brought it out I grabbed it and speedily walked towards the door to exit. 2 of the workers yelled at me in a mocking & unprofessional manner “have a niceeee daaaay 🙄💁🏻♀️😏” laughed and smirked when I turned to look. They had unnecessarily created a scene inside the cafe. I did not engage..
Regardless the fact I was notified 24 mins prior to my arrival my order was ready, and upon arrival they were notified from the drive thru I was present and informed me they would have it ready at the drive thru window. I had to wait on the lazy, with attitude, & unprofessional staff members. Uncertain why they want to fight with strangers in the morning? I don’t get it. Regardless. Be careful with the staff. I regularly shopped here when they 1st opened up. Now they seem to have young girls work it that do not hold emotional intelligence and lack maturity. Spot has been a hit or miss the last 3x I stopped by. By that I mean not good experience with staff the past 3x.
Aside from horrible customer service. The IV is a must try. Lots of espresso but sooo good! GF bagel Is good. Different texture though. It’s kind of more like a loaf of bread cut in half more than a classic bagel
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Blended Blackout, Iced I V
Christopher Webb
Recently had an issue that was resolved very fast via email with 0 hassle at all. Been coming here for about the last year now and don't see that changing any time soon. For how busy they get they still get your order out fast to get you on your way.
Atmosphere: 5
Food: 5
Service: 5
Savanna Doscher
I came here this morning and the guy that took my order was super polite and nice. Got my full order, 2 coffees and 2 sandwiches. The blonde lady at the window was very rude to me and forgot my sandwich and said I never ordered it. I said I would like the sandwich still and she rolled her eyes. The guy who took my order said that I DID order 2 sandwiches. That lady needs to work on her customer service skills. Didn’t even apologize to me. I was disappointed considering most the staff there are very nice.
Atmosphere: 2
Food: 5
Service: 1
Tricia Smith
Coffee and service was great. Out of breakfast sandwiches
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Caramel Truffle
Maresela Shemanski
Caramel truffle is always a good choice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Truffle
Madison Nicole
The staff here are so kind! They work so hard and readily serve even the most challenging of customers. My peppermint blonde today was delish!
Atmosphere: 5
Food: 5
Service: 5
Oscar Gastelum
Horrible experience it seems like things get done depending on how the worker is feeling my wife and I go their and normally we order a xl coffee and we ask if it can be split in 2 since we like to share the coffee been doing for years without issues but today they made it a big deal about it and both coffees are halfway filled .. I was like if it’s about the extra cup just charge me for it don’t think it would have been an issue since you guys normally give the cup free with water .. just take the time to see what the customer orders and be more open on the customer service since that the way you guys get business I for sure not getting h coffee their , good coffee just horrible customer service..
The coffee is fine, but the service is lacking. I've ordered several flavored lattes from this location over the last week as I've been in the area, and they keep skipping the syrup. When asked if the latte has the flavoring in, the drivethru staff have no problems lying about it. If you're ordering anything other than a plain black coffee I'd recommend skipping the drivethru and going inside so you can make sure they actually make what you ordered.
Atmosphere: 5
Food: 4
Service: 2
mama bear cimo
THIS PLACE IS MY SECOND HOME. My kids feel so welcomed I feel so welcome. Everyone that works there are never rude and always helpful. Best place ever!
Atmosphere: 5
Food: 5
Service: 5
Karen Major
Amazing staff. They are kind and courteous to every customer. Sometimes they mess up your drink but are willing to go the extra mile to make you happy and get it right.
Atmosphere: 5
Food: 5
Service: 5
Trisha Van Liew
Love this coffee shop! It's my go to! The Irish coffee is delicious 😋 the barista's are friendly and the atmosphere is chill it's easy to chat or do work if that's what you're looking for!
Dietary restrictions: Hubs is celiac and they have a nummy donut he enjoys getting and lots of drink options
Atmosphere: 5
Food: 5
Service: 4
Jamie Metcalfe
The service is top notch and the coffee is awesome. If you find yourself frequenting it, get the app it's worth it.
Been going to this location since it's grand opening and I have been loyal since!!! Always a pleasure going here :]
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lavender Lemonade, Iced Star Burst Fuel
Extremely Rude Law Suit Triggered Staff who rushes your order and has biased behavior towards the disabled community. Buyers Beware. The staff laughs and Complaints to Management is unnecessary when the Manager sides with the staff who displays behaviors of immaturity. If you want bad luck then go ahead and continue to keep companies like this in business. One day you’ll realize how bad your luck is and then you’ll realize that you’ve been funding the devils Childen and that should explain your streak of bad luck. As for me and my Family. We love our Karma. We also appreciate the incoming robots even more knowing that this type of behavior will be a thing of the past.
Atmosphere: 1
Food: 1
Service: 1
Last time I will be spending money here it seems like all I’m getting is a cup of milk and not coffee. You might wanna retrain your people on making coffee.
Usually have a good experience here but this morning I ordered ahead of time. They wouldn’t give me my order at the drive thru window although they stated they’d have it ready at the window.. No line/ not busy at the time I went. Ordered ahead of time to make a smooth transition. When I parked and went inside they didn’t have my order out. When she finally brought it out I grabbed it and speedily walked towards the door to exit. 2 of the workers yelled at me in a mocking & unprofessional manner “have a niceeee daaaay 🙄💁🏻♀️😏” laughed and smirked when I turned to look. They had unnecessarily created a scene inside the cafe. I did not engage..
Regardless the fact I was notified 24 mins prior to my arrival my order was ready, and upon arrival they were notified from the drive thru I was present and informed me they would have it ready at the drive thru window. I had to wait on the lazy, with attitude, & unprofessional staff members. Uncertain why they want to fight with strangers in the morning? I don’t get it. Regardless. Be careful with the staff. I regularly shopped here when they 1st opened up. Now they seem to have young girls work it that do not hold emotional intelligence and lack maturity. Spot has been a hit or miss the last 3x I stopped by. By that I mean not good experience with staff the past 3x.
Aside from horrible customer service. The IV is a must try. Lots of espresso but sooo good!
GF bagel Is good. Different texture though. It’s kind of more like a loaf of bread cut in half more than a classic bagel
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Blended Blackout, Iced I V
Recently had an issue that was resolved very fast via email with 0 hassle at all. Been coming here for about the last year now and don't see that changing any time soon. For how busy they get they still get your order out fast to get you on your way.
Atmosphere: 5
Food: 5
Service: 5
I came here this morning and the guy that took my order was super polite and nice. Got my full order, 2 coffees and 2 sandwiches. The blonde lady at the window was very rude to me and forgot my sandwich and said I never ordered it. I said I would like the sandwich still and she rolled her eyes. The guy who took my order said that I DID order 2 sandwiches. That lady needs to work on her customer service skills. Didn’t even apologize to me. I was disappointed considering most the staff there are very nice.
Atmosphere: 2
Food: 5
Service: 1
Coffee and service was great. Out of breakfast sandwiches
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Caramel Truffle
Caramel truffle is always a good choice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Truffle
The staff here are so kind! They work so hard and readily serve even the most challenging of customers. My peppermint blonde today was delish!
Atmosphere: 5
Food: 5
Service: 5
Horrible experience it seems like things get done depending on how the worker is feeling my wife and I go their and normally we order a xl coffee and we ask if it can be split in 2 since we like to share the coffee been doing for years without issues but today they made it a big deal about it and both coffees are halfway filled .. I was like if it’s about the extra cup just charge me for it don’t think it would have been an issue since you guys normally give the cup free with water .. just take the time to see what the customer orders and be more open on the customer service since that the way you guys get business I for sure not getting h coffee their , good coffee just horrible customer service..
Restaurantji Recommends
The coffee is fine, but the service is lacking. I've ordered several flavored lattes from this location over the last week as I've been in the area, and they keep skipping the syrup. When asked if the latte has the flavoring in, the drivethru staff have no problems lying about it. If you're ordering anything other than a plain black coffee I'd recommend skipping the drivethru and going inside so you can make sure they actually make what you ordered.
Atmosphere: 5
Food: 4
Service: 2
THIS PLACE IS MY SECOND HOME. My kids feel so welcomed I feel so welcome. Everyone that works there are never rude and always helpful. Best place ever!
Atmosphere: 5
Food: 5
Service: 5
Amazing staff. They are kind and courteous to every customer. Sometimes they mess up your drink but are willing to go the extra mile to make you happy and get it right.
Atmosphere: 5
Food: 5
Service: 5
Love this coffee shop! It's my go to! The Irish coffee is delicious 😋 the barista's are friendly and the atmosphere is chill it's easy to chat or do work if that's what you're looking for!
Dietary restrictions: Hubs is celiac and they have a nummy donut he enjoys getting and lots of drink options
Atmosphere: 5
Food: 5
Service: 4
The service is top notch and the coffee is awesome. If you find yourself frequenting it, get the app it's worth it.
Atmosphere: 5
Food: 5
Service: 5
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