Black Rock Coffee Bar

3322 E Greenway Rd, Phoenix
(833) 843-5776

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Recent Reviews

This location gets 3 stars. I LOVE black rock. But this location misses too often. I often get my drinks made wrong by them or they are super warm. No one wants a warm drink! The workers are super nice but I think they may (or at least a few) get lazy or overwhelmed and don’t try. There definitely needs to be some talk about how to give the same experience, and consistency especially since people spend money on it!!
I had a question about the sugar-free Blue Lagoon, and Ivy was so helpful. She literally measured out the ingredients for me so I could figure out the calories. She was super positive the whole time, and the customer service was honestly amazing. Thank you!
Update: The manager implemented feedback and changed the music vibe to be an acceptable level and to no one's surprise, the in-house was filled with people! Before it was a ghost town. Thank you for listening to your customers! Come check this place out!

Let me be clear, this is an excellent location and I want to see it thrive - it's emblematic of what Starbucks used to be: a place to congregate with community, do your best work, or get lost in a...

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