Black Rock Coffee Bar
2526 N 75th Ave, Phoenix
(833) 843-5776
Recent Reviews
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Customer service is the absolute worst I’ve ever had at a coffee shop, and I’ve been to A LOT, in the US and abroad. I went a while back and even shared feedback thru the app and no one ever got back to me. The girls argued with me about my order when I politely asked them to fix it, and one even rolled her eyes when I went back to the window. I was NOT rude. I live in Goodyear but work at a school close to this location, so I was really excited when they opened. They lost not only this customer but my coworkers too, since we all order coffee together and take turns picking it up.
Service: 1
Trash customer service
I had placed a mobile order at this location and ordered an Egg Cheese & Green Chile Burrito. When I took a bite I noticed they had given me the Turkey Sausage Burrito when I tasted the meat. (I am Vegetarian).
Stop going to Starbucks and go here. They have much better coffee than Starbucks, line isn't half hour wait either.
Atmosphere: 5
Food: 5
Service: 5
I go almost every single day to this location. I simply wanted a small in a medium cup iced caramel blondie with extra ice. Mind you i am not asking extra of anything else just the ice. They couldn't do it because of inventory??? Make it make sense. A business never starts good and keeps it that way, yall always go downhill.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
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