Just called twice about an order I placed and the lady hung up on me.
William Thomas
Went through the drive through and the cashier. Tried to keep my change.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Nuggets, Onion Rings
Deborah Detweiler
So I was trying to order food but I am on foot so I asked someone in the drive through lane if they would let me order through them but I would pay for it but the employee working drive through said no to in personorders and only one order per person ..so no to let me order anything. So I'm hungry , cold and angry..
Atmosphere: 1
Food: 3
Service: 2
Black Crystal Dragoon
First of all, this is a burger King that was never updated. There are bums that could technically be the welcoming committee by the parking lot tucked under the shady awning. The place has no music like other establishments in the area, and no A/C. But the food is mediocre and flavorless. And no BK workers adding more sauce doesn't make the burgers taste better. Step up your game and get a new face lift,
Waited for two minutes in the drive through, no one tried to take my order so I left.
Paul Moser
Ordered double whopper and fries. 10 minutes later, people who ordered after me are getting their food. No one at the front counter wanted to talk to me so I had to call someone over. Didn’t make my food. Had to wait another 10 minutes to get my meal. District Managers need to make an appearance and teach these people how to conduct business.
Atmosphere: 2
Food: 4
Service: 1
Nessa Baby
April was amazing! Her customer service was A1, she greeted us when we came in, she was patient with us as we took a min to order, she was friendly with my son who was trying to distract her with his sensory bin, overall AMAZING service from her. Thank you for being so kind April!
Atmosphere: 5
Food: 3
Service: 5
Jim Mayer
Burgers are fresher first thing in the
Atmosphere: 4
Food: 4
Service: 4
Papyrus Play
Worst one I asked for a bacon king with just bacon and the patty because I don’t really like the sauce when I got my order they put Sauce and
Atmosphere: 1
Food: 1
Service: 1
Spring M
The bathroom is locked, only opened upon request, and they only allow 1 person into the bathroom at a time. While clean, the personnel have little personality, and the atmosphere is cold and not inviting to customers. Food was standard burger King fair.
Ordered some Medium fries and 8-piece cheesy tots, got my food in around 5 minutes or so, very quick, cashier was nice, both fries and cheesy tots were
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Thomas Lee
When I pulled up to the drive thru window, the crew member as they call their employees was very salty. She looked like she couldn't smile, or say anything nice. The food, once again, was mediocre the rodeo cheeseburger only had 2 onion rings and was kind of warmed up, like they had an extra on the heat lamp service area.This Burger King needs a change, or give us a Del Taco. Because this neighborhood is mostly Hispanic and Mexican food is by far more delicious than one more burger spot. We already have 4. McDonald's, Wendy's, Jack In The Box, and In N Out cmon
Atmosphere: 1
Food: 3
Service: 1
Auji Lucas
Service was awesome. They are always so nice when I come. However my impossible whopper was half cooked. I’m disgusted. I was stuck at work and couldn’t run back up there. Very disappointing. First time ever happening. I usually get my sandwiches cut in half and this time I didn’t due to rushing and I regret it!!Vegetarian options: They don’t cook it well.
Atmosphere: 1
Food: 1
Service: 5
David Duncan
They even made a fresh pot of coffee just for me!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hamburger
Michael B.
So I went to a Burger King location on for lunch. I am a member of their crown rewards program so I was going to go on the app to provide some feedback on my visit, which was good. That's when I found out that my account was suspended for some reason. All the app would say is for me to call customer service but when I called customer service, the number referred me back to the app, unable to speak to anyone or resolve this issue. I even tried sending an email to guest services but no one has yet to contact me back. The restaurant themselves did a great job, however the corporate level needs a lot of work! I asked at the counter if they had an additional number to corporate to see if I could get this resolved but they said they don't talk to corporate. How can a restaurant not communicate with corporate and how can I get this resolved?
Just called twice about an order I placed and the lady hung up on me.
Went through the drive through and the cashier. Tried to keep my change.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Nuggets, Onion Rings
So I was trying to order food but I am on foot so I asked someone in the drive through lane if they would let me order through them but I would pay for it but the employee working drive through said no to in personorders and only one order per person ..so no to let me order anything. So I'm hungry , cold and angry..
Atmosphere: 1
Food: 3
Service: 2
First of all, this is a burger King that was never updated. There are bums that could technically be the welcoming committee by the parking lot tucked under the shady awning. The place has no music like other establishments in the area, and no A/C. But the food is mediocre and flavorless. And no BK workers adding more sauce doesn't make the burgers taste better. Step up your game and get a new face lift,
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chicken Nuggets, Mozzarella Sticks, Fries, Double Cheeseburger
Waited for two minutes in the drive through, no one tried to take my order so I left.
Ordered double whopper and fries. 10 minutes later, people who ordered after me are getting their food. No one at the front counter wanted to talk to me so I had to call someone over. Didn’t make my food. Had to wait another 10 minutes to get my meal. District Managers need to make an appearance and teach these people how to conduct business.
Atmosphere: 2
Food: 4
Service: 1
April was amazing! Her customer service was A1, she greeted us when we came in, she was patient with us as we took a min to order, she was friendly with my son who was trying to distract her with his sensory bin, overall AMAZING service from her. Thank you for being so kind April!
Atmosphere: 5
Food: 3
Service: 5
Burgers are fresher first thing in the
Atmosphere: 4
Food: 4
Service: 4
Worst one I asked for a bacon king with just bacon and the patty because I don’t really like the sauce when I got my order they put Sauce and
Atmosphere: 1
Food: 1
Service: 1
The bathroom is locked, only opened upon request, and they only allow 1 person into the bathroom at a time. While clean, the personnel have little personality, and the atmosphere is cold and not inviting to customers. Food was standard burger King fair.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Ordered some Medium fries and 8-piece cheesy tots, got my food in around 5 minutes or so, very quick, cashier was nice, both fries and cheesy tots were
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
When I pulled up to the drive thru window, the crew member as they call their employees was very salty. She looked like she couldn't smile, or say anything nice. The food, once again, was mediocre the rodeo cheeseburger only had 2 onion rings and was kind of warmed up, like they had an extra on the heat lamp service area.This Burger King needs a change, or give us a Del Taco. Because this neighborhood is mostly Hispanic and Mexican food is by far more delicious than one more burger spot. We already have 4. McDonald's, Wendy's, Jack In The Box, and In N Out cmon
Atmosphere: 1
Food: 3
Service: 1
Service was awesome. They are always so nice when I come. However my impossible whopper was half cooked. I’m disgusted. I was stuck at work and couldn’t run back up there. Very disappointing. First time ever happening. I usually get my sandwiches cut in half and this time I didn’t due to rushing and I regret it!!Vegetarian options: They don’t cook it well.
Atmosphere: 1
Food: 1
Service: 5
They even made a fresh pot of coffee just for me!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hamburger
So I went to a Burger King location on for lunch. I am a member of their crown rewards program so I was going to go on the app to provide some feedback on my visit, which was good. That's when I found out that my account was suspended for some reason. All the app would say is for me to call customer service but when I called customer service, the number referred me back to the app, unable to speak to anyone or resolve this issue. I even tried sending an email to guest services but no one has yet to contact me back. The restaurant themselves did a great job, however the corporate level needs a lot of work! I asked at the counter if they had an additional number to corporate to see if I could get this resolved but they said they don't talk to corporate. How can a restaurant not communicate with corporate and how can I get this resolved?