Customer service is always terrible here. I've lived in this area for a year and every time I've come here it is long wait times, messed up ordered, rude employees and the most recent time I went in wanting a milkshake. The lady gave me straight melted liquid milkshake and said it comes like that and offered to just scoop ice cream into it. Don't go here, just saving you all who expect good food for your money spent.
Atmosphere: 1
Food: 2
Service: 1
Darrion Robinson
Food is alright, my food is consistently sloppily thrown together always missing ingredients and no sauces. Always a sewer smell the few times I’ve went in.
Atmosphere: 2
Food: 3
Service: 3
Tyler Hicks
The food was Bussin. It comes with a Shrek toy, and I love it so much five star.
Atmosphere: 5
Food: 5
Service: 5
Silvia Jarolimek
Love coming here.
Atmosphere: 5
Food: 5
Service: 5
Mauro Padilla
Okay food
Atmosphere: 5
Food: 5
Service: 5
ellie perius
Worst customer service! Whoever was working drive thru on 7/30 around noon made get back in line to scan a open .
Ricky Garcia
Food was good as always, but upon entering the establishment, there was a smell of sewage. It's not appeasing when you're coming to eat. Also tables were dirty and they were not busy.
Atmosphere: 2
Food: 5
Service: 5
shant meeroian
I ordered brewed coffee and was told it was only for breakfast hours.. wow
Atmosphere: 4
Food: 4
Service: 4
James Marvel
Around 6pm I came to get some food with my daughter and the two ladies were extremely nice and gave my daughter a crown. Great customer service goes a long way. Highly recommend this BK and give those two a raise!
Ordered a burger on Thursday night. The employees got it ready fast. The burger looked great, like in the pictures they advertise. Great packaging, nothing was falling out. I will go back to this location.
Atmosphere: 5
Food: 5
Service: 5
Andrew \u0026 Tammy Smith
Can not use discounts from the app unless you order on line. Staff is rude and just walk away when I asked for help. The manager tried to help, but without assistance from staff, she couldn’t help either
Atmosphere: 1
Service: 1
Fumika Eguchi
everything took way too long to come out and also when my friend went up to ask when his food would come out, the manager said he already got the food when clearly he didn’t. Over all horrible experience and ice cream was melted :(
Atmosphere: 1
Food: 1
Service: 1
Charles Bearman
Love the flame broil!
Atmosphere: 4
Food: 5
Service: 5
Sarina Akins
I had an uber eats order just now for a customer named Duane. At 10:10 I got here and was told the store is closed in the drive thru. I told the worker, but I have an order someone placed already for Duane. And the lady said nope no order for Duane. When yes there is an order. On the website it says this store closes at 11. Something needs to be fixed. Now I have to get penalized with uber eats for cancelling because the restaurant is closing early.
Customer service is always terrible here. I've lived in this area for a year and every time I've come here it is long wait times, messed up ordered, rude employees and the most recent time I went in wanting a milkshake. The lady gave me straight melted liquid milkshake and said it comes like that and offered to just scoop ice cream into it. Don't go here, just saving you all who expect good food for your money spent.
Atmosphere: 1
Food: 2
Service: 1
Food is alright, my food is consistently sloppily thrown together always missing ingredients and no sauces. Always a sewer smell the few times I’ve went in.
Atmosphere: 2
Food: 3
Service: 3
The food was Bussin. It comes with a Shrek toy, and I love it so much five star.
Atmosphere: 5
Food: 5
Service: 5
Love coming here.
Atmosphere: 5
Food: 5
Service: 5
Okay food
Atmosphere: 5
Food: 5
Service: 5
Worst customer service! Whoever was working drive thru on 7/30 around noon made get back in line to scan a open .
Food was good as always, but upon entering the establishment, there was a smell of sewage. It's not appeasing when you're coming to eat. Also tables were dirty and they were not busy.
Atmosphere: 2
Food: 5
Service: 5
I ordered brewed coffee and was told it was only for breakfast hours.. wow
Atmosphere: 4
Food: 4
Service: 4
Around 6pm I came to get some food with my daughter and the two ladies were extremely nice and gave my daughter a crown. Great customer service goes a long way. Highly recommend this BK and give those two a raise!
Service: 5
Did not get what I ordered.
Restaurantji Recommends
Ordered a burger on Thursday night. The employees got it ready fast. The burger looked great, like in the pictures they advertise. Great packaging, nothing was falling out. I will go back to this location.
Atmosphere: 5
Food: 5
Service: 5
Can not use discounts from the app unless you order on line. Staff is rude and just walk away when I asked for help. The manager tried to help, but without assistance from staff, she couldn’t help either
Atmosphere: 1
Service: 1
everything took way too long to come out and also when my friend went up to ask when his food would come out, the manager said he already got the food when clearly he didn’t. Over all horrible experience and ice cream was melted :(
Atmosphere: 1
Food: 1
Service: 1
Love the flame broil!
Atmosphere: 4
Food: 5
Service: 5
I had an uber eats order just now for a customer named Duane. At 10:10 I got here and was told the store is closed in the drive thru. I told the worker, but I have an order someone placed already for Duane. And the lady said nope no order for Duane. When yes there is an order. On the website it says this store closes at 11. Something needs to be fixed. Now I have to get penalized with uber eats for cancelling because the restaurant is closing early.
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