Burger King
33100 N Vly Pkwy, Phoenix
(602) 354-3070
Recent Reviews
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Cinnamon Apple 🍎 Pie was lacking any real Cinnamon flavor on the inside or outside. Try again BK
Atmosphere: 3
Food: 2
Service: 4
Had the best whopper jr and fries here through the drive thru. The burger was perfect and fresh, the fries were hot and delicious.
Food: 5
Service: 5
The service and food was great! Our food was so fresh and perfect temperature!! The cashier was very friendly and respectful!!!
Atmosphere: 5
Food: 5
Service: 5
Came today and was provided with exceptional customer service and got our food fast! Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Ordered cini minis. The frosting is different now it's actually see through and tastes terrible the skinny minis were not very good either not the same as they used to be
Atmosphere: 1
Food: 1
Service: 1
Just got 2 impossible whoppers , taste and feel like tires, it looks like it was expired and we end up trashing it .. waste of money and time ..if there is zero stars I would give it
Atmosphere: 1
Food: 1
Service: 1
Been to this location several times, they never gety order right. The Drive up CSR's are not very friendly. I tried an in store order and the staff wasn't any better. Dining room atmosphere was not welcoming. I placed my order to go.
Atmosphere: 2
Food: 4
Service: 2
If you could give a negative rating this sure would be the right moment for it. Ordered through the mobile app, paid via app, confirmed at drive thru speaker. Employee confirmed name on order, told us to pull up to window. Sat in line for well over 10 minutes to pull up the window and get told they don't have the order. But you just confirmed?? Child at the window was beyond rude and offered zero assistance on how to get food/refund. Left with out paid order and attempting refund through the app. Beyond useless!
By far the slowest and least organized fast food restaurant I’ve ever visited. I give a lot of grace for people in customer service retail and fast food, but after several visits resulting in the same negative result, it’s clear the issues are systemic. The food has always been OK, but the horrible speed and service is inexcusable. For example, my most recent (and final) visit: I ordered a milkshake in the app and arrived 10 mins later. There were 3 cars ahead of me when I pulled into the drive thru and it took 30 minutes to receive my shake. Absolutely insane.
Atmosphere: 1
Food: 2
Service: 1
Friendly staff
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Ice cream machine was down so I trapped 30 minutes in the drive through
Atmosphere: 1
Food: 1
Service: 1
Good people. Good service. The Whopper is the best.
Atmosphere: 5
Food: 5
Service: 5
I ordered online, food was great
Fries were so good and fresh
Food: 4
This place is always a disaster every time I go i wait 20 plus minutes for my food there's clearly not much training
Very good Whoppers!
Food: 5
Service: 5
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