Burger King
20039 N 19th Ave, Phoenix
(602) 426-8111
Recent Reviews
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I have to say Maria is the most amazing employee she was so kind and helpful. She deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
This place messed up my order but there manager hailey made it up to me so im happy, she was cool id ask for her next time sges the reason why this place deserves a 5 star rating
Atmosphere: 5
Food: 5
Service: 5
Alot of homeless!
Atmosphere: 3
Food: 5
Service: 5
My work lunch spot when I get lunch. Drive thru always as I need to get back to the office.
Food is usually pretty typical BK food in quality, nothing exemplary. Service is good. Only real downside is location and look of the building. Being near the freeway has advantages and disadvantages as you could expect.
Atmosphere: 3
Food: 4
Service: 4
Whoppers are still great after all these years. Burger made exactly as requested. Staff is great !
Atmosphere: 5
Food: 5
Service: 5
I’ve been to this Burger King twice now and it is absolutely disgusting. It’s like the food is made with hate and the wait Was ridiculously long both times I came never again save yourself some time and money and do not go to this. Burger King.
Atmosphere: 1
Food: 1
Service: 1
December 1, 2025
4:10pm
The Drive-Thru customer service person was so professional, prompt, kind and accommodating! He made sure that I received an Impossible Burger—well done, with pickles and onions only.
He offered such a high level of customer service, and all with a smile! The burger and fries were made to perfection!
Bravo to the kitchen staff, as well!
Great location!
Atmosphere: 5
Food: 5
Service: 5
Went there last night around 7:00. There was a line at the drive through so I went inside. There were three young men inside laughing, joking, clowning around while they waited for the machines to tell them what to do.
I was the only customer in there and I waited while I watched other orders and big bags of food going out. Gotta keep those Grub Hub orders flowing. After many minutes of this, I finally got my wife and my food. You'd THINK that the food would be fresh cooked since I WAITED there. But, when we opened our sandwiches, they were some kind of greasy mess that looked like they sat under the light.
Atmosphere: 1
Food: 1
Service: 1
I showed up to get food did not need to look it up since i have been here before and they have signs posted of their hours of operation, however, when I arrive, they're closed. There is a lack of notification when it comes to up to date information. On their doors it shows that they are supposed to be open however google says they are closed which one is right
USED to love this place until they started harassing their customers while they wait for their food. Like DUDE just put the fry's in the bag little bro .... LITERALLY !!!!!!
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
The employees seem like they'd rather be tweaking than making my egnormus burrito at exactly 10:30am
No sauce. Shit frys. Boo...poor. have a look at the drivethrough window... hahaha fail on decorations
This location should be shut down.
Atmosphere: 1
Food: 1
Service: 1
I customize my order every time I go to Burger King. Usually I feel it's a problem from the attitude I hear in their voice. Today I visited this location and was put to ease instant with an inviting voice. She took my order openly with a great attitude. Even confirming the order I felt she was happy to do it. Once I got to the window, I had to ask her name. Maria was amazing and I thank her for the hard work she does, it's not easy staying positive nowadays. She should be BK's standard! Well done Maria and I thank you again.
Food: 5
Service: 5
No one would take your order in the restaurant. Stood there for 10 minutes on my 30 minute lunch. So I went down the street to Sonic.
Atmosphere: 1
Service: 1
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