Burger King
3521 W Van Buren St, Phoenix
(602) 455-1009
Recent Reviews
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Clean place quick service
Atmosphere: 4
Food: 5
Service: 5
Employees are unprofessional here.
Terrible customer service, I was served by a supposedly Rosalinda Estrada who didn't even have a badge, I asked for a combo and according to her she doesn't speak Spanish I told her someone else speaks Spanish she said no in the end she told me the size of the combo big or small and melo I said in Spanish in a mocking way For me, she is not useful as a cashier worker, they should put her where she does not serve customers.
Atmosphere: 1
Food: 2
Service: 1
They always give the bread cold
Atmosphere: 5
Food: 1
Service: 3
Orderd a Double whopper and recieved a single, also asked for a 15pc order of chicken fingers and recieved a 4pc. Was charged for my double whopper, but was only charged for a 4pc chicken fingers, plus had quite a long wait, just to recieve an inaccurate order. For as long as they took there should have been no issues. McDonalds is right next door, get these orders right and in a timely manner, or your customers are just going to pull into the next drive. I was on my way to work so I couldn't go back to have my order corrected, feeling a little ripped off.
Recommended dishes: Whopper
Orderd a Double whopper and recieved a single, also asked for a 15pc order of chicken fingers and recieved a 4pc. Was charged for my double whopper, but was only charged for a 4pc chicken fingers, plus had quite a long wait, just to recieve an inaccurate order. For as long as they took there should have been no issues. McDonalds is right next door, get these orders right and in a timely manner, or your customers are just going to pull into the next drive. I was on my way to work so I couldn't go back to have my order corrected, feeling a little ripped off.
Recommended dishes: Whopper
The air conditioning does not cool it feels hot
Atmosphere: 5
Food: 5
Service: 5
I work for medical transport and asked if I could use the bathroom because I'm on the road all day. The manager told me no.
Service: 1
I am disappointed with their kids meals. I ordered my toddler a kids meal and apparently this location does not give out toys. Also, I didn’t get a crown and they charged me extra for an apple juice, like really?? Just go next door to Mcdonalds instead.
Food: 2
Service: 3
Always seem to find way to be closed and not work. Management smoking right by entrance with door open. U ask simple question look at you with dumb look.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Patricia was amazing and super friendly she gave me a free ice coffee def will be back at this location because I felt welcomed and well taken care of (:
Atmosphere: 5
Food: 5
Service: 5
Picking up a door dash order at 10:40pm and the drive thru had an automated voice that said they were closed and to pls visit during normal hours. As I was calling the customer someone spoke and asked if they could take our order.
They are closed by 10:30 PM. Beware!!!!!!!
Susan and her crew are doing a fine job. I got the bacon king medium meal and it was one of the best burgers I've had in a long time. Thanks guys for your good work.
Atmosphere: 5
Food: 5
Service: 5
Glad they participate in the hot foods program. But between Burger king and McDonald's, Burger King ís way better plus their new spícy nuggets are really good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Crispy Chicken Sandwich, Chicken Nuggets, Whopper with Extra Cheese, Flame Grilled Beef, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
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