Burger King
1970 W Baseline Rd, Phoenix
(602) 305-9373
Recent Reviews
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Since I couldn't give it 0 stars I would have! This place is horrible...she wouldn't take our order had to use the kiosk....why because our order came soggy & not what we ordered. We watched 3 other people walk out without ordering. Would never go here again. Spending $43 for 3 people & having to use a kiosk when it didn't matter what we ordered...you should just have us go back & cook our own food would of been better than what we got! Never again!
Atmosphere: 1
Food: 1
Service: 1
First the girl was rude ..made us use kiosk which I don't know why because it didn't come like ordered. Horrible food! Never eat here again!
Atmosphere: 2
Food: 1
Service: 1
Waiting for my meal 30 minutes.
Customers are waiting and leaving the store. About 15 people are staying around
It was rather late and I realized I hadn’t had dinner so I decided to stop and hit the drive-through at this Burger King. I ordered a double cheeseburger and fries just to hold me over. It took forever and while waiting I noticed there was french fries all over the floor And the staff clearly didn’t care about the mess. A cheeseburger was exceptionally hot, which made sense for the time it took for them to pass it to me, but then I was disappointed. My fries tasted like they were a few hours old and we’re barely warm. I guess you have to ask for fresh fries
Atmosphere: 4
Food: 3
Service: 2
If ur in a rush or on lunch break DONT COME HERE. Even with ordering the food via mobile app 10 min ahead of time. It was not done when I arrive I still had to wait an extra 15 min. I had to eat in a rush.
Atmosphere: 3
Food: 2
Service: 2
Slowest and rudest employee
Atmosphere: 1
Food: 1
Service: 1
Despicable employees. Did there fit over 10 minutes and the guys were just roaming around. No one to come to the counter to acknowledge my presence talk less take my order. I walked away.
Atmosphere: 2
Food: 1
Service: 1
The service here is the best I have had. The employees were attentive and I had just an overall good experience l. Best part my fries were hot and I didn’t have to wait long.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
So I'm never going inside here again. You got the bald man with glasses who looks like the manager swearing up a storm. And another employee constantly singing "big back big back" and nobody working on food. The kitchen appliances are literally dead silent.
Atmosphere: 1
Food: 5
Service: 1
The kinda place where you stand around for 15 mins before giving up on receiving service. App orders need a cancellation option to save chargebacks.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
My wife went thru drive thru and got home and she told me she forgot to get her sauce, she sent me back to get it, i had no idea what she got i just knew she got food for herself. I get to the drive thru and they are telling me they cant give me 2 buffalo sauce bc its only for customers. I kept telling them she was just there and i dont know what my wife got i just know she got food and she had the recipt. Like they act like if they give me 2 buffalo the company is going to go into bankruptcy. They did not give me any sauce.
Atmosphere: 1
Food: 1
Service: 1
My wife went thru drive thru and got home and she told me she forgot to get her sauce, she sent me back to get it, i had no idea what she got i just knew she got food for herself. I get to the drive thru and they are telling me they cant give me 2 buffalo sauce bc its only for customers. I kept telling them she was just there and i dont know what my wife got i just know she got food and she had the recipt. Like they act like if they give me 2 buffalo the company is going to go into bankruptcy. They did not give me any sauce.
Atmosphere: 1
Food: 1
Service: 1
whoever makes the sandwiches hates working here and should quit already! my burger patty was under the bun and the cheese was off to the side of the entire thing complete mess. Chicken sandwich somehow looked as if the bun was sauced for some reason which made the bread super soggy. not appealing at all!
Atmosphere: 1
Food: 1
Service: 2
This place has gotten worse. Drive thru now takes about 15 to 20 minutes. They make you park after drive thru and you sit waiting. Always check your order.
Atmosphere: 1
Food: 4
Service: 1
If you’re on your lunch break don’t waste your time ordering from here waited 25 minutes and told them just give me my money back. Lot of pissed off customs waiting also. No apologies either from them.
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