Cakes & Ribbon By Designs

3036 N 24th St, Phoenix
(602) 772-0235

Recent Reviews

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Stephanie Cross

Stopped here randomly because it looked cute from the outside and I love a small business. 3 cake pops for $10. They were not good (the worst I’ve ever had) and very small. I thought it said online that cake pops were a dollar on Tuesdays, but that is obviously not the case. The woman who worked there (the owner maybe?) barely said a word to me and was on the phone the entire time. Customers aren’t a priority. I wanted to try a coffee but felt rushed. Wouldn’t stop here again.

Shanuka Jaggi

Bought this cake for my 30th photoshoot & it came out perfectly!! So beautiful and the bonus was that it was SO delicious!! The raspberry filling with the marble cake was perfect. Also I inquired about this cake on a Saturday and it was done by Monday… QUICK turnaround!! I will be back!

Noah Mason

Great tres leches cake and amazing customer service.

Leanne Heilemann

Our wedding cake turned out beautifully! We had a lot of details and different filling in our 3 tier beauty! I knew Cakes and Ribbons would come through with flying colors as soon as I attended the free cake tasting! Every time I went in I purchased a piece of cake or other pastry to take home for dessert. Carmen was wonderful! She assured me everything would be perfect and it was! She is very talented! 5 stars are not enough! Love her

Diana

Beware: This business is a scam. My boyfriend ordered a $225 coffee mousse birthday cake, but we were given a plain strawberry cake instead. After realizing the mistake upon cutting it, we returned the entire cake the next day to request a refund. The owner dismissed it as a “simple mistake” and admitted to switching cakes but only refunded half the amount. She claimed, as a baker and business owner, that “only the decoration matters, not the taste” (video). If you’re fine paying $225 for the wrong cake just for its looks, this might be your place. Otherwise, avoid it. She ruined a birthday and took zero accountability.

LeLe Turn

My first time was visiting today, and I wasn’t happy with the experience at all. The customer service was very dry. The prices were extremely expensive and taste was terrible. I paid almost $40 for four slices of cake and they were absolutely terrible very dry Texture as if they were weeks old

Atmosphere: 1

Food: 1

Service: 1

D Lee

I have been coming to this location for close to a decade. Quality and service ALWAYS on point!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cake Jass, Wedding Cake, Crepes, Cake Pops, Birthday Cake

L e e

I have been coming to this location for close to a decade. Quality and service ALWAYS on point!!

Adriana Garcia

It's an amazing and cute place to sip on a coffee and enjoy it, good pastry to snak on. Great customer service!

Maria Rivas

I went looking for a bakery to buy a cake for my son’s birthday, my first impression at this place “oh it’s cute!” But once I walk in the lady stocking gave me an attitude like not wanting to sale. And to my opinion an 8 inch cake simple chocolate coated at $65 is over priced for me!, I’m not going to lie the cake was pretty good until two of my guest found two hairs in two separate slices. The price wasn’t such a big deal but her service I didn’t like and finding hairs on my food that’s a big no for me!.

Service: 1

Sebastian Garcia

The sweets are delicious. And with great variety!

Atmosphere: 5

Food: 5

Service: 5

Cindy Garcia

Worst customer service EVER! Do not go here if you speak English. The person taking order won’t understand your order, will mess it up & then refuse to fix, refund or even apologize. Will also talk smack and harrass you . Very uncomfortable situation to put someone in on the day of their childs party. Very money hungry, terrible business.

Addams Stacey

The owner will not only refused to refund or fix-a bad cake but she will text you and call you broke and harrass you. Bad business! Very unprofessional.

Maria Molina

Cakes are dry, not worth the price, very pricey for just a regular tasting cake.

Liliana Alulema

This place pulled through! I needed to get a last minute smash cake for a birthday and they were able to get it done in a hour! For the price, taste and design, it was worth it! The lady was super sweet and would definitely order again.

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