Carl’s Jr.

2342 E Thomas Rd, Phoenix
(602) 955-6419

Recent Reviews

Francisco Ledesma

The store is clean and good customer service and with a smile. I love how Francisca took my order

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Flor Palomares

I had the best experience in my visit, my food was excellent, Oscar took my order he was so nice and attentive. The restaurant was nice and clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Swiss, Burger, Fried Zucchini

Benjamin Bartlett

Found the worst Carl's Jr. I told the cashier my order 6 times, and he still managed to screw it up. He was training, so I can forgive, even if the manager has to come fix it. But then the manager chastised me for not ordering clearly. Then, the food was messed up twice, and on the 3rd time I was done. Couldn't get my food right and then I got the "pleasure" of listening to the kids behind the counter argue with the manager. They also put the wrong fountain drinks in the wrong slots and refused to fix. I'll be getting my money back.

Atmosphere: 1

Food: 1

Service: 1

Alexis Sambrano

Very good food

Atmosphere: 4

Food: 4

Service: 5

Marie De Leon

Great for a quick burger when nothing else is open.

Atmosphere: 5

Food: 5

Service: 5

dejaa

the place is really clean and my coworkers are really nice! food is amazingKid-friendliness: very kid friendlyWheelchair accessibility: they have alot of seats for handy cap.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

jody daniels

The most bang for your buck

Atmosphere: 5

Food: 5

Service: 5

Oscar Salgado

Very good service and delicious food!

Atmosphere: 5

Food: 5

Service: 5

Giovani Mendez

The food was really good and I love how the employee Maria Ojeda was treating me good

Atmosphere: 5

Food: 5

Service: 5

genesis urquijo

Went to the store at 6am store was clean and lady at register (Maria)was very nice and helped me very well with my order. Overall great customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Burger with Tater Tots

owen nickerson

Very friendly staff

Atmosphere: 5

Food: 5

Service: 5

sarah Haynie

Love the California burger and the waffle fries but some of your managers are disrespectful and disregards to a bad situation like my situation on 3/8/24 at around 6pm my rear end in my truck came apart and we had no other choice but to pull into Carl's junior parking lot do to our safety as well as others we had ordered the part to fix it we were just waiting for it and the manager called us deadbeat homeless ppl and gave us 5 minutes to leave or she was calling the cops on us so we had no choice but to leave well because of that we drove my truck down the road well it made the rear end worse and the brake drums which caused the rear end to seize up in the middle of the road now they have to be replaced in my truck which I already know that Carls junior won't help to replace or repair them I am severely disappointed in the Carl's junior for having an employee like that on their payroll due to the inconsiderate nature of the manager we have been unable to get to work and now are currently broke having to spend the last of our money (along with some borrowed from friends and family) in order to get the parts to replace them shame on you Carl's jr for having such a bad crew working for you and because of your employee we are down and unable to work due to we can't afford a $900 dollar rear end thanks for nothingParking: If you are braking down or running out of gas or any kind of vehicle problem try to make it somewhere else don't park at Carl's junior they have no regard to your situation and they will kick you off and call the police on you

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Burger, Jalapeño Poppers

Jorge Gonzalez

Carl's Jr is the best food

Atmosphere: 5

Food: 5

Service: 5

Jake Bracker

My burger was cold, I did not even eat it, couldn’t take it back because I was working. Disgusted that I was given a cold burger.

Atmosphere: 1

Food: 1

Service: 4

Eric Snodgrass

This location of Carl's Jr has by far one of the rudest cashers working there they got my burger wrong they he has his own food sitting up on the burger warmer where it's only supposed to be customers food super unsanitary and he was rude when I got French toast sticks instead of my hand braided bacon Swiss chicken sandwich I work for Carl's Jr and no for sure that you're supposed to compensate the customers no matter what he refused to help me he refused to offer a replacement and he refused to give me a refund I had the receipt in hand as I had not even left the store yet his name is Giovanni I hope he gets fired soon I will be talking to corporate tonight Carl's Jr is something that I always look forward to I will never be back to this location again by far my worst experience at any Carl's Jr he also tried to flex on me and say that I'm not on his level you should be fired on the spot for talking to customers like that

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