Carl’s Jr.
4311 W Camelback Rd, Phoenix
(623) 245-1041
Recent Reviews
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They didn't have money to break a $100 bill. We had to order more food.
Service: 1
The customer service was terrible. The young man taking my order was rude and unfriendly. When I got my guac burger, I found a piece of plastic (or possibly a glove) in it. It was absolutely disgusting—I ended up throwing up my food. This is a serious issue. I don’t even know if I accidentally ate some of it, but I felt a long plastic-like piece in the back of my throat and had to pull it out. Completely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Paid for a double burger and was given a single burger and no receipt. Do their job for them and check it’s right before they walk away (they will throw your bag and disappear without a word)
this place is as slow as it gets!!!!!!
Atmosphere: 1
Service: 1
Service horrible no soda front machine don’t work is just a horrible speriance and I have to wait almost 10 mnts for my drinks
Atmosphere: 1
Food: 1
Service: 1
Waited for quite a while in the drive-through and nobody ever took my order. So I went up to the window in the drive-through and nobody ever took my order. So then I parked and went into the store and nobody ever took my order. There was plenty of people, leaning up against the counter, drinking energy drinks, employees that is, so yeah I guess they’ve lost my business.
Service: 1
They have ok cheese burgers
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: The Big Carl
burger had a sour taste
Food: 1
Service: 4
Recommended dishes: Western Bacon Cheeseburger
Ordered a western bacon cheeseburger and a double famous star with cheese, received the WBC and a double western, when I went to tell the cashier she told me I ordered 2 westerns. Tried to exchange it for the burger I wanted and was told "I got what I ordered"... I've been to this location 3 times and 2 of those times they've messed up my order. Horrible service.
Atmosphere: 2
Food: 3
Service: 1
This place is always dirty tables and floors are dirty seems like they have never been cleaned please don't come here it is dirty the workers don't no what they are doing it's like they don't want to be here doing there job ..poor Management wish they can clean this place up .
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Casher was very rude
I as her name and she said look at the receipt
Wow
Edterfani is the reason ill never stop her again
Good job amd good luck
Thx for the survice
Atmosphere: 4
Food: 5
Service: 4
Their 2 for $5.00 breakfast sandwiches are the way to go its a great deal. The staff is really nice and always makes sure my order is correct and that my visit is a good one.
Atmosphere: 5
Food: 5
Service: 5
It took forever to get our food.
Food: 3
Service: 1
One of the most rundown Carl's I've ever been too. Soda machine doesn't work and have to get from counter. Tough neighborhood.
Atmosphere: 1
Food: 3
Service: 2
Stole money from me. Didn't have ice cream for a shake. Wouldn't give my money back. I was told the manager would make it right if I called back the next day, she didn't. Idk who put this horrible excuse for a human being manager position. I called several times the next day, didn't answer. Refused to give me the shake the next day. Customer service also didn't answer. Never coming to Carl's Jr again.
Atmosphere: 1
Food: 1
Service: 1
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