Charleys Cheesesteaks and Wings
3721 E Thomas Rd, Phoenix
(480) 674-5552
Recent Reviews
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Thay are all ways cool talk nicely very friendly good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks
Team is always amazing here, the food comes out quickly and fresh!!! Will be back to this location, also you can tell they put a lot of work into keeping the restaurant clean, you can tell they upkeep the giant red chair!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wing
Alma and Santa are always quick and nice with my orders! Definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Dirty dine experience and slow service would never recommend.
Atmosphere: 1
Food: 1
Service: 1
I had got a ultimate fries with jalapeños in it I got close to the end of my food and bit into a jalapeño and as I was chewing on it I felt something hard and it was glass in my food
Overall this restaurant is hands down the best great food, great service definitely recommended
Atmosphere: 5
Food: 5
Service: 5
Love this location, the food always comes out hot and fresh! Everyone has great customer service and the restaurant is always clean. The ice cream is also some of the best I’ve had!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wing
2 spanish speaking ladies that look like they have no idea what they’re doing. Hardly spoke english and I had to wait over 20 minutes for one philly cheese sandwich. Terrible attitudes, even with a clear language barrier. Do better.
Atmosphere: 1
Service: 1
When I approached the counter . I thought I was gonna be help when they both look at me . And then continue talking Dominican or Puerto Rican ladies continue talking I seen they had a self pay so I tried to place an order due to no customer service from them two . Placed the order at the machine wasn’t working a lady walk up who was speaking Spanish placed a order with one other the ladies after placing her order the lady walk away I then said excuse machine wasn’t working she rolled her eyes . Told the manger lady rebooted the machine and took my order , she was time to leave I had order a strawberry lemonade and same lady with the attitude said she was out how gonna be out of something if a customer places a order for it . The worst customer service I experienced I have been to a lot of Charlys restaurant and never As bad at this one hopefull they can do better or get rid of the lady with the attitude thank God I don’t leave close by to this location I was in the area decide to get something.
This place is inside Walmart. They took 20 minutes to serve our order. Tables are dirty.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: 10 PC Boneless Wings and Fries
Restaurantji Recommends
I tried their strawberry lemonade a year ago when I went to Arizona. I can say I craved it for an entire year. By far the best lemonade. I did not try the food
Atmosphere: 4
Food: 5
Service: 5
Best Philly Cheese steak's in Phoenix Arizona
Atmosphere: 5
Food: 5
Service: 5
I bought some takeout and when I got home I realized the bread was completely burnt, black, inedible, I had to throw it away.
Atmosphere: 3
Food: 1
Service: 1
Ahinoa Romero has a terrible attitude towards customers. And my frys the put it on a drink cup
Horrible service ! On top of having to wait almost 30 minutes they gave me the whole order wrong !! Tried calling phone doesn’t even ring.
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