Chen and Wok Express

Food is tasteless and today I found a hair in my food, my egg roll was so stale I feel like they resell the same food from the night before. And there chilie oil is not spicy at all! Great service though.

Atmosphere: 3

Food: 1

Service: 4

Great food and always kind. I’ve gone at least 12 times since I’ve moved here. The food is always fresh. I recommend the fried rice and chicken wings. Both carry a lot of flavor and also my husband loves the orange chicken.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: House Fried Rice

Ordered food from here last night. I got the house egg fu young and four crab puffs. Only thing l ate all day. I woke up at 2am vomiting. Never wasting my money here again. I don’t recommend you eat here if you value your health.

Atmosphere: 2

Food: 1

Service: 3

The girl serving the food was beautiful and sweet, but the Food is absolutely disgusting. Lo mien had zero flavor, the sweet and sour pork had no sweet or sour. It’s a miracle this place is even in existence. It in the top 1 percent of horrible places to eat in AZ. I love Chinese food and for me this rates as one of the worse. It tasted as if the food was leftover from the day before.

Atmosphere: 1

Food: 1

Service: 3

I got door dash for delivery. It arrived hot. I was super unimpressed by my hot and sour soup that was 9 bucks. Usually it comes with beef, chicken, shrimp, tofu, mushrooms and bamboo shoots which it had none of. It was basically beef broth with a few fresh mushrooms and green onions. The flavor was really good though, just lacked the proteins. I also ordered the Mongolian Beef which ended up being 99% onion and 1% beef, again with the lack of protein. The flavors were really good though so I'm torn.
I just moved to this area so I'll check out a few more places before I'll decide my favorite. I wouldn't go out of my way to go here but I also wouldn't avoid it.

Atmosphere: 2

Food: 2

Service: 5

Yesterday, December 3rd, I ordered some orange chicken. The woman that was making the food packaged what I ordered and put my food in a small bag. As soon as she handed me the bag, it ripped. I asked for a new bag and to remake the food. She ignored me and continued to serve the other customers. I asked again and she continued to ignore me. Another customer handed me an extra bag she received and told me she wasnt ordering from this restaurant due to how they treat their customers. I asked to speak with a manager but to no surprise, no one was available. The woman kept ignoring me as I said to her that you don't have to be rude or disrespectful, all I asked for is for you to remake the food. I try not to say that it has something to do with race because anybody can just have an off day and not feel like engaging with the public. However, after reading the reviews on here and yelp, other people of color experienced the same treatment. I will NOT order here from now on and just like the comments before this one, stay far away from this place. I've been to better Chinese restaurants in the valley that treated their customers far better than this place. Please stay away!!!!!

Atmosphere: 1

Food: 1

Service: 1

Customer service was terrible

Atmosphere: 1

Food: 2

Service: 1

Food isn't great. BUT their service is HORRIBLE. We had never been here and decided to give it a try but my wife asked if we could get sample of the chicken since it looked weird and the lady responded with attitude and walked away. First and last time, their food looks and taste nothing like chinese food

Atmosphere: 1

Food: 2

Service: 1

showed at 830pm they close at 9 well first they had no honey chicken ready so this took the sweet and sour chicken and just poured à sauce then I ordered sweets and sour and it tastes like soap frfr like dish soap wtf I been going there but today got ridiculous they lazy got a Mexican cooking chiense food after he look and play on his phone abouslety skimming by just cause they cheap so they taken advantage of ppl I do not recommend go to Mr wongs right down the street on 19thave and Peoria way better way way better

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Sauce, House Fried Rice, Orange Chicken and Lo Mien

Must have a new cook 🤮 nothing is good anymore.

Food: 1

disappointed, they charged me over $6 extra just to substitute my shrimp with corn and potatoes on doordash and they barely give Cajun Shrimp even when you do pay extra, i didn’t realize they would charge extra to give you less food, very disappointing and will NEVER be ordering here again

Atmosphere: 1

Food: 1

Service: 1

After not eating at this restaurant before due to friends reviews. I'm so sorry I waited!! The food was excellent!! We ordered to go but it was quick and hot!

Atmosphere: 5

this place opens up at 11am but their food is never ready till after 11:30am...seriously? here's a thought...and i'm just pulling this off the top of my head...by why not have your workers come to work 30 minutes earlier so that the food is ready by the time you open your doors at 11am? worst case scenario they still come in at the same time but you don't open your doors till 11:30am...like how doe anyone that is in charge of this place not realize that's a stupid way to run your business. never coming back to this place. it's a ghetto panda express.

Atmosphere: 1

Food: 1

Service: 1

Kinda the worst Chinese place I’ve been to and I’ve been to a lot of different Chinese places…nothing tasted good or fresh and I ain’t even picky but it sucked

Atmosphere: 1

Food: 1

Service: 1

Unhealthy food his employees is very rude and start harassing me next door am going to file complaint to the city of

Atmosphere: 1

Food: 1

Service: 1