Chick-fil-A

1850 W Bethany Home Rd, Phoenix
(602) 654-1850

Recent Reviews

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April Joy Steele

Only outdoor seating here but delicious food and friendly service

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Nuggets, Waffle Fries

kasie Elsner

The food is too good to protest their politics!

Cricket

During rush hour, the restaurant should not be allowing three separate orders per car. It slows up everything and it’s a really big joke. Come on now.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Spicy Chicken, Mac & Cheese

Jerry Pacheco

Everything was good, friendly, fast, very efficient and when I was outside they offered to refill my glass of tea again.

Atmosphere: 5

Food: 5

Service: 5

Melissa Woodforlk-Whyte

This was my first time at this location. This location is an outdoor eating location. The customer service was good. This location was clean. I ordered the spicy chicken deluxe meal. Everything was served hot and delicious. I recommend this location for outdoor eating.

F Type

I stopped going here because ordering carry out means I'm going to stand outside for 20 minutes while my food is "finished" only to be handed cold food by a rude employee. Long day at work, broke my rule, and came back thinking I could get lucky.
NOPE
I stood outside for at least 15 minutes to be handed a bag of stale fries and a burger with cold cheese.
The drive thru on this visit was even empty.

Idk if it's Chik Fila or THIS chik fila but don't order carry out. It will take forever, be cold, and the employees suck

Atmosphere: 1

Food: 1

Service: 1

Jeremy Goodman

I dislike the lack of a dining area, but the expeditiousness of the staff makes up for it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich, Nuggets, Grilled Nuggets, Spicy Chicken, Mac & Cheese, Grilled Chicken Sandwich, Waffle Fries, Spicy Chicken Sandwich

Marcela Saavedra

I am extremely disappointed with my recent order. We specifically ordered grilled chicken nuggets but were given regular nuggets instead. Additionally, the kale salad we received was spoiled and inedible. To make matters worse, when I called to address the issue, I spoke with Izzy, who provided terrible customer service. They insisted that we drive back to get a refund, even though we don’t live nearby. This experience has been frustrating and unacceptable. Avoid this location

Food: 1

Service: 1

Recommended dishes: Nuggets

Dahiana De Rodriguez (tata_roro)

Great atmosphere the siting outside it was clean and service fast, I really like this one and can’t wait to go back. They have activity for kids and yes the cow 🐮 does appear.

Wheelchair accessibility: Handicap parking available

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

RiRi

Best Chicken Cobb Salad 🥰 The workers taking orders outside You Are Greatly Appreciated!!! Always a Cheerful Nice Person. Thank you!! The Food Is Always Super Yummy! I Like That When Our Food Is Ready They Bring It Out To You. You Can Leave Out Of Line 🫶🏽🙌🏽 And The Fans Outside Are Heaven!! Thank You Workers!!! Awesome Job 👏🏽😍

Atmosphere: 5

Food: 5

Service: 5

Adam Salazar

Khaleel is the best employee hands down. Saved me a massive headache when an order had pickles and needed to be swapped pronto for my niece. The best to ever do it. You’re the man, Khaleel!! 😎😎

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Mrs. K Ibezim

When the service at a Chick-fil-A goes down you know were in trouble. What happened to my pleasure?... I requested for my fries to be well done as I do at every Chick-fil-A I go to and I've never had an issue but the supervisor tells me we don't do that here. Some people like soggy fries that's been sitting under a heat lamp others like fresh fries. I prefer fresh fries. I will never come to this location again.

Atmosphere: 1

Food: 1

Service: 1

Mr. Douglas

Absolute disappointment. I'm sorry we stopped here. It does not represent the Chik-Fil-A brand. No indoor seating, to use the restroom you have to go to a windows and for a key code, but instead of being provided a code, they escort you to the bathroom door. You are basically eating in a shopping center parking lot near the street on a busy intersection. Every single thing about this place sucked. I am so sorry my family stopped here. This location does not represent the quality of Chick-Fil-A.

Kid-friendliness: No. Definitely NOT kid friendly. You are literally eating in a bird infested market place parking lot chocking on vehicle emissions.

Atmosphere: 1

Food: 1

Service: 1

Addam Miguel

Great food and great service highly recommend

Atmosphere: 5

Food: 5

Service: 5

Christian Schlieker

Very terrible I was hung up on by a lady from the catering service I was trying to find out how much catering cost for my celebration of life I called backed and was hung up on again will never eat chik fil a again and it was my favorite guess dying is my pleasure

Service: 1

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