Chick-fil-A
12031 N Tatum Blvd, Phoenix
(602) 923-0388
Recent Reviews
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Drove out there only to find google was not updated to show close for remodel
Atmosphere: 1
Food: 1
Service: 1
Currently closed for construction.
Atmosphere: 1
Food: 1
Service: 1
Service is awful. Drivers park in handicap without plaque or license..
Atmosphere: 1
Food: 1
Service: 2
You actually get everything you order and it's correct. Imagine that concept. 😎
It was good
Atmosphere: 5
Food: 5
Service: 5
Ordered Bacon egg and cheese biscuit.
Did not get Bacon egg and cheese biscuit 😔
Rude woman working the drive thru speaker, repeated myself multiple times stating BACON EGG AND CHEESE BISCUIT, Still got it wrong. Inept.
Atmosphere: 1
Food: 1
Service: 1
Disgraceful management and customer service. On May 24, 2025, at 6:30 a.m., I experienced an appalling level of incompetence and disrespect from the self-proclaimed general manager. Despite the lobby and drive-thru being completely empty, my already-paid delivery order had not been prepared even 15 minutes after it was placed.
What made the situation truly unacceptable was the manager's response when I followed her own instruction to confirm the order. After making me wait for five minutes, she demanded I confirm the details—then acted irritated, dismissive, and downright demeaning when I did so directly to her face. The hostility and arrogance she displayed were not only unprofessional, but entirely unprovoked.
Even worse, this location prioritizes walk-in customers who haven’t even ordered yet over those who have already paid—an inexcusable practice that shows a complete disregard for basic service principles.
This manager’s shameless attitude and obliviousness reflect a severe lack of accountability and training. A deeply disappointing experience
Swallowed a mouthful of coffee grounds (see photo) and immediately became sick — almost injured myself in the process. Manager’s response? Just a free coffee credit. Totally unacceptable and dangerous experience.
Delicious and friendly
The Customer Service is off the charts outstanding. Everyone always has a smile on their face and is more than willing to go the extra mile. Out of all of the fast food places Chick-fil-A is the benchmark standard of how ideal Customer Service should be. Even observing the employs while I’m eating my food it’s blatantly obvious the employees are happy to be there. I’m totally in love with the Spicy Deluxe Chicken Sandwich. You just can’t go wrong with that. It’s always delectable.
Restaurantji Recommends
The Person who took our order was great. Very kind and attentive. The chicken stips in all honesty were good but I feel Popeyes chicken strips are better. At least according to my wife.😂
We have been coming here since it first opened. The owner is just a wonderful and sweet lady.
Quick,friendly, and good!
Well run chick fil a
I eat at this one when I'm in Scottsdale all the time
Awesome! MobileSavior 🤍✝️
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