Chill Water + Ice Cream

Great customer service, sanitizing station for jugs, great neighborhood institution

Try their ice cream cookie sandwiches. Delicious ice cream and delicious cookie. Also friendly employees who make me feel welcome

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Sandwich, Butter Pecan Ice Cream

Such a disappointment we came in here for the first time since we heard the icecream is great as soon as we walked in which was 6:38pm the girl eidy or heidy immediately had an attitude was trowing stuff around as we were ordering.My son ordered a shaved ice and she rolled her eyes at my son I didn’t say much than my daughter ordered an ice cream and she did the same mocking her lips as well again I stayed quiet!!!!and when it came to me ordering my icecream which I order strawberry and banana she immediately made a face which was 6:40 she told me to know that next time I needed to come in earlier because they closed at 7 and the ice cream bar closes at 6:40 so I told her to forget abt my icecream and I just asked to pay for my kids things she immediately knew she messed up because she said the things were free and I said no that I wanted to pay for my stuff which she replied no it’s fine and again I said no I want to pay for my things… such a disappointment to come in wd your kids and to be discriminated because you’re Hispanic I will never back to this place it’s sad to see how a business reputation can be ruined by an employee.. remember because of us customers you have a job heidy and because of us customers you pay your bills…

Atmosphere: 1

Service: 1

Just water no food. But the owner helped me a lot! Including helping me load the car. I’m moving to the neighborhood and so happy to have a water store up the street ?

Atmosphere: 5

Food: 3

Service: 5

I must say, many places you go to for any kind of service does not offer what this location did. I was greeted by the only worker in the building at the time, Austin, who truly went above and beyond to assist.

I came in to stock up and fill 10 bottles of 5 gallon waters. Austin asked me numerous times if I need help unloading from the car, filling the waters and then loading. You can tell from his charisma and attitude he truly cares and enjoys assisting others and providing top tier service.

Though this review may seem far fetched, I cannot express how important it is to get great service from simply being kind and smiling. I had a short conversation with Austin and if he’s not a manager or is yet to be promoted, now is the time.

Ask yourselves when you go to another Water and Ice, will I get the care of service and quality of what i’m buying elsewhere? If not, you’re going to the wrong place.

Thank you Austin!!!!

Atmosphere: 5

Food: 5

Service: 5

They have great customer service and its family owned business. I get my alkaline water from there and sometimes grab a homeade cookie ice cream sandwich. Great prices. Highly recommended

Kid-friendliness: Definitely treat you children to ice cream and good water.

Wheelchair accessibility: Its got a good open area even a spot to sit. Handicap parking available out front.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Thrifty Carton 1 5 Quart, Waffle Cone

My favorite water store in the Valley! Chill confirmed. Apparently it changed ownership and got re-launched a few years ago. Idk how the old place was but it’s great now. They have Reverse Osmosis water in high-flow faucets and also have Alkaline and Distilled water. Their ice cream sandwiches are super good. Definitely pick one up while you’re there. Ice cream and cookies are locally made. Friendly staff, safe and relaxed vibe, and ofc good water. They also have a high pressure water jug cleaning closet thing which is cool and useful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Sandwich

Love this spot! Great, quality water and ice cream!

Atmosphere: 5

Service: 5

First time in, and I’m regretting I waited so long! Tidy little place, with a few seats inside & outside for sitting to enjoy the frozen treats. We got ice cream sandwiches and they were so yummy! Super nice customer service, including letting us sample a cookie to make sure we would like it on the sandwich. You can tell when it’s a local business because they actually care about people. We’ll be back!

Dietary restrictions: They had sugar free cookies.

Kid-friendliness: They sell candy, snacks, ice cream. All the things kids love.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Sandwich

Super friendly and helpful! Great selection of ice cream and other options. This will be my new stop for filling water and getting a dessert!

Atmosphere: 5

Food: 5

Service: 5

Really nice people and great ice

Atmosphere: 5

Food: 5

Service: 5

Local family owned businesses are key to the community I feel.
This shop is a Gem ?, ionized water, ice, ice cream non dairy as well, snack and craft sodas.
Clean facility and always friendly. Involved in Sunnyslope High school activities and the community.
Great value and great people

Austin and Olivia are amazing people(hope I spelled their names correctly) amazing service and always make 10/10 recommendations!

Great people working here, helpful and friendly. Store is very clean and welcoming. I appreciate your service.

Great place,owner & staff.Austin the worker is awesome. Love their Coffee,Cappucino ice cream. They have great malts,shakes,smoothies, candies,bottled sodas,etc.