Chipotle Mexican Grill
2470 W Happy Valley Rd, Phoenix
(623) 215-0900
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Its good place if you are in are a rush and craving for better than sub-par mexican food.
Don’t come at 6pm if you’re not in a hurry.. line had about20 people.. the busy hr marker that google has isn’t accurate
Ordered a veggie burrito with the guacamole on the side, which comes with the veggie burrito and was charged for a side of guacamole. Also the burrito was the size of a teaspoon. Over 11 dollars for a burrito that won’t feed a 5 year old. Very disappointed!!
Everything good but tables need to be cleaned more often.
Worst chipotle I’ve ever been to. Actually disgusting. All trash cans overflowing with trash. Bathroom had feces all over the toilet. Staff was EATING as they made your food in line. Basically high schoolers left to their own devices. Obviously no management present.
Whoever is making your online orders needs to be fired. Just ordered chicken bowl. It had no rice, about half an inch of standing water (assuming from the beans), 3 tiny pieces of chicken. This is legit the worst chipotle bowl I’ve ever had in my 35 years of life. Pathetic.
They serve extremely low quantity. Too low in quantity for the price.
Tiny portions and HUGE piece of gristle! I had to pick through it and pull out the few pieces of actual meat.
I got food poisoning from this location on 5/2/2025 from sofritas. Food in bowl was luke warm, so I suspect sofritas as a less requested protein had spoiled. I'll eat where food is cooked to order now... food poisoning is not worth convenience!
I got food poisoning from this location and was extremely sick all weekend. On Friday, I ordered grilled chicken in my order to go, but the staff were out of chicken at the front and gave me room-temperature chicken from the back instead of hot. fresh chicken. I thought it was their reserve chicken that would have been fully cooked and safe to eat, even though it was lukewarm. Later that night, I became violently ill with vomiting, diarrhea, and chills, and spent the weekend in bed. This raises serious concerns about food safety at this place—if food isn't hot and fresh, it shouldn't be served at all. Staff need to be trained in food safety for customers. It’s not just unacceptable; it’s dangerous.
Restaurantji Recommends
I'd say Chipotle overall is pretty average. Honestly it comes down to who is working, some kids have a great work ethic and others seem bothered that they have to be there.
I paid $14 dollars for a burrito the size of my computer mouse. I get more calories and protein out of a McDonald’s breakfast burrito. This burrito couldn’t even feed a 9 yo kid. I recieved chips with my order and was able to crush them into a ball and it was still bigger than this burrito. These employees obviously don’t know how to scoop proportions. I feel like I just paid $4 per bite on this burrito. Btw I’ve never written a food review so obviously this must have really sucked for me to be here.
Went there tonight. Wanted to sit inside and eat but there were NO clean tables. Also the serving line was fithy dirty with food rubbed into where they slide the food. I think that I'll be calling the health department. I ordered double meat and the price has gone up to over $4 for the ex̌tra spoon of chicken. Chicken ridiculous!
Very poor maintenance
Your store has gone down hill your employees don’t listen to the order being taken and throw it together like they don’t want to work there then I ask for a manager and Your manager or shift lead gabby is what she said her name was just looked dumb founded like why you telling me this and had nothing to say about it like what kind of business are you trying to run and who training these kids and letting them be leads without the correct training and then just laugh about the situation just baffles me and have never had such a horrible experience since I’ve been going there since 2015… pretty sad to see such a good store start to go down hill.
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