Chipotle Mexican Grill

4622 E Cactus Rd, Phoenix
(602) 283-3941

Recent Reviews

Eqquinox Io

Rude and lazy take out specialist didnt want to change out the rice to get me extra. Rhere was fresh rice behind him but was too lazy. All of the front house staff was rude, no courtesy.

Atmosphere: 1

Food: 2

Service: 1

Talia Lerer

Went in with my half blind cousin and the staff member who made our burritos was very kind and accommodating to my cousin. The cashier assisted her with card payment, no questions asked. It was very touching to us how naturally accommodating and thoughtful they were. Thank you for this small but no less awesome experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

TravisDude911

Food is chipotle, but portions are severely lacking. They dont follow app order instructions. Bowls half filled. Go to another location.

Atmosphere: 3

Food: 1

Service: 3

MOMFROM AZ

I constantly complain about this. Order online the womans burrito is ALWAYS smaller than the mans. We are both hungry and this is our dinner. Quit make the woman's burrito smaller than the mans.

Food: 5

Service: 4

Randi Talbot

So expensive!!!

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Chicken Burrito Bowl

Alex Santoro

Taste was fine but $25 for 2 bowls that where barely full. 3 of these bowls would probably barely been equivalent to what you should get.

Food: 1

Tom G

Employees not necessarily show much interest in customer service for Food and Beverage environment. You can either work the right way with a smile on you or you can hate being there and do the work because you have to… much easier and way more productive is the right way.. is just my humble opinion !

Atmosphere: 2

Food: 3

Service: 2

J B

Great

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Steak

Jessica A.

Increasingly worse every time we go; I've almost exclusively switched to sofritas because it's the only protein that I can confidently trust won't be just a heaping pile of fat. My kiddo like carnitas tacos but 9/10 times I have to remove all of it because it's piles of fat. Today, against my better judgment, I ordered a Barbacoa burrito. The ENTIRE scoop of meat was just one giant ball of fat...gag. And for it to cost $50 for a family of three as a take out, only to not be able to actually eat it? I get it, inflation, workforce, etc - but the quality of the product can't go down if the prices are going to go up. You should be able to see when you're "cooking fresh" protein that it's just garbage, fatty product. Today was my last visit to Chipotle, blech.

Emily Sandhu

This location gave plenty of portions on the protein. Great tasting!

Atmosphere: 5

Food: 5

Service: 5

Victoria aka Tor Hanna

They were out of lettuce, again and the rice wasnt cooked all the way ?

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Chicken Burrito Bowl

Sharon H.

Food was for a child. They forgot theChips, the pinto beans were old, cold and too spicy. Attempts were made to contact the store but Evidently staff are not allowed to answer the phone, terrible phone service, automation phone service just repeatedly repeates itself over and over and you cannot contact support as that malfunctions as well on there stupid website doing the same thing over and over even though it says choose a option then hit next and just goes back to choose a option. I am not driving all the way back to your store. This is what the Automated system TELLS you to do! Lame!! My mobil order was correct on the website, staff dropped the ball. This is the 2nd time I used the mobile order and both times messed up. Staff needs to SLOW down and read the orders, this is why it is called Orders! Just like any restaurant job take the order and get it right!

Ayan G.

Listen I love Chipotle however if I'm spending $17 on my bowl, it should not be half empty. There was barley any white rice and sour cream AS SHOW IN THE PHOTO and I never received my Tomatillo-Green Chili Salsa. Do better Chipotle!! Like don't be shy put some more...

Josh

My first time at Chipotle in about 2 years, I didn't expect to pay $16 for this tiny burrito and a drink. What happened chipotle ? it was a small dry and sad lil burrito :(

Atmosphere: 4

Food: 3

Service: 3

Starla Curley

The food was great, service was okay it took a lot longer than it should have because they made one item at a time and the wait time was too long.

Atmosphere: 4

Food: 5

Service: 3

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