Chipotle Mexican Grill

1818 W Bethany Home Rd, Phoenix
(623) 207-7338

Recent Reviews

Sort by
Cassie Stage

They don’t put extra! They don’t even put what you ask for! Junk place! Should be shut down! Will never order from this place again!

Steven Sogard

Walked up 6 mins before close, they locked the door in my face and ignored as I knocked on the glass. Was able to get in as someone was leaving, still before closing time. Refused to serve me food. I worked in restaurants for years, I know how it works and dealt with late walk ins, it's a part of the job. All food was still available, the manager just flat out refused, nothing needed to be cooked. Manager was rude, on several occasions. Go to a different location where people actually do their job. I would have been in and out still before closing time.

Mike Bello

Never disappointed here.. EXTRA meat.. Worth the extra cost.. thank you ataff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Tacos, Steak

Dez J

Who ever accidentally gave my boyfriend a dollup of sour cream instead of salsa. I love you! Made my day! He hates sour cream and we were fighting. We call these happy accidents. 😊

Atmosphere: 5

Food: 5

Service: 5

Sabrina James

So I order this for my child.. it’s not even melted and it’s cold. Tighten up. Luckily I looked at it before he ate the whole thing.

Paty rodriguez

I order a steak burrito and the meat was red . I told the supervisor and she said thats how they cooked their meat . She said it was supposed to be cooked med well but it looked red . Also there was more fat then meat. I asked for a chicken. Same thing chiken felt raw and chewy it was grossed. We throw away our 3 burritos we bought. Owner needs 2 do something about it. Reading the other reviews I guess their cooks dont know about temps and cooking time. Beans,steak chicken not fully cooked? I work at reataurant enviroment and chicken not fully cooked its dangerous. I will not come to this chipotle again.

Kaylee Marie

Will not return to this chipotle the kid that usually works the line is rude asf, rushes and ofc stingy w portions the food is ok and they have the audacity to up the prices not worth it go somewhere else at least a different location.

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Guacamole

Fred W.

Ordered online at 545, pick up time is at 630, I showed up at 630. Been in line 15 minutes. The line is just not moving.

It's Me

Do not rush customers through your line. We wait in line for a reason people come in there and buy food for their families. They should not be rushed if they’re buying for multiple people chipotle odd be ashamed of themselves for trying to rush people through a purchase makes people not want to buy multiple items from this place and or buy anything at all, the manager was stressing out the poor employees at the line who had no clue what was going on and it’s not a good environment vibe when your culture is dysfunction

Miriam Vega

Went to get myself some food after a long day. The girl serving my food was really rude… some chubby lady with a bun. Saw her be rude with the customer before me as well. Don’t understand why they’d put someone with a bad attitude to be the face of the restaurant

Atmosphere: 3

Food: 5

Service: 1

ivette gallegos

I ordered on line and planned on eating in the restaurant but almost every available table was dirty.

Atmosphere: 2

Food: 4

Service: 3

Elvia Galaviz

I got long red hair in my bowl, I called to have it changed and they never answered the phone, I now know why they have such bad reviews.

Enrique Salas

This place definitely holds back on portions if you want to leave full you may want to consider a different chipotle. Staff is friendly and the location is clean other than that it’s okay but definitely probably won’t visit again due to portions not even enough rice or beans.

Atmosphere: 3

Food: 1

Service: 2

Sam200

I used to order online and it was almost always accurate but the last time it was just plain garbage rice rice and little bit of beans no cheese no meat for $13 plus tip f u Chipotle I'm done with this shit

Atmosphere: 3

Food: 1

Service: 1

Kim Fisher

Smoked brisket was very dry and overcooked. I very seldom eat there. Was surprised that the burrito was full of rice and beans. Very pricey.

Atmosphere: 3

Food: 1

Service: 4

Loading...