Chipotle Mexican Grill

1818 W Bethany Home Rd, Phoenix
(623) 207-7338

Recent Reviews

Lela Nance

My brother took there on the way home. Everything was good until the guy who was putting my food together and he was in a rush and didn’t really paying attention to what’s going on.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Burrito Bowl, Chips

Claudio Santana

No good

Atmosphere: 1

Service: 1

Love RoseX

Great service!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Nathan O.

This place since it has opened has been an outright scam. The smallest portions imaginable when placing an order. It looks like kid sizes, but you're still paying the full price for the meal. Avoid at all costs.

Joffrey Drummond

I remember the first time I had Chipotle. Wow it really is something that gets imprinted on your brain. At the one near U of A in Tucson. My have times changed.Why does the meat taste so nasty now? That is my main complaint with Chipotle. It has this weird chemical aftertaste that I don't get when I make meat.Why does the hot red sauce look all watered down now and not bright red?Why does the green sauce look like swamp thing now?Why do they charge you for extra shells and tortillas now?Why is it always full in the evening? Are people so full of chemicals that their bodies crave the not even giant burrito chemicals in their gullets?Remember when you got a bag of chips from Chipotle and it was heavier than normal and how happy you got for those extra chips? Now they sell a large bag for 3 bucks because who needs that special feeling of joy when you get a loaded bag of chips anymore. Joy is dead at Chipotle.Ever since that adult swim themed event Chipotle had a few years ago, it has gone downhill for me in terms of quality but up in prices.Save your money and go to del taco on Tuesday because at least you get a deal and some tasty tacos.

Atmosphere: 4

Food: 2

Service: 4

Stevie Bee

It was pretty good. My friends love it. Personally it's not my favorite but I have to say that the burritos are far more flavorful and fresh tasting than any other restaurants. I'm not big on rice but again, lots of flavor. Also the portion is awesome.

Atmosphere: 5

Food: 5

Service: 5

Victor Leyva

Horrible portion servings on 03/10/24. The salsa was Hella diluted with water and it tasted like ragu sauce peed into a cup. The chips were all crumbs and the tortillas we order for order 8NM-LA1 were cold and hard on the edges. They served lettuce as if I was a fukand giraffe and I had to eat my daily grass. The queso looked like baby diarrhea and the steak was more fat than actually meat. Incredibly amazed at their horrible service. Instead, if you want to try a real Mexican Grill go to El Taco Tote on 35th Ave and Camelback. Might as well make a menu entree just for lettuce. What a shame.

Food: 1

Service: 1

EB

Good food. If you use the drive thru, make sure you check your bag for a fork before leaving. 50% I go, they somehow always forget to put a fork in the bag, even if I check “include utensils” on the app.

Atmosphere: 5

Food: 5

Service: 3

Luis Aispuro

They don't give you any meat at all. Screw chipotle big

Atmosphere: 3

Food: 1

Service: 3

Tino Enriquez

A mad average experience. I am a veggie sofritas guy. Nice staff. Place could have been a lot nester/cleaner, especially since in the front prep area.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Burrito, Guacamole, Large Chips & Large Guacamole

Jackie B.

I ordered a steak taco and I got a taco with maybe 6 pieces of tiny steak... it is ridiculous! Zero stars for sure. My lettuce with sour cream and cheese taco was okay.

John-Paul C.

After ordering a chicken bowl to go, I attempted to order a bag of chips and salsa, and was told that the chips that they have were for takeout orders only only for the person behind the register to then say to the next person and give him the chips and salsa that he ordered. When is it fair for employees to dictate who gets what and when I asked for a manager and she told me there are no managers on the weekends, so who unlocks the Saif who unlocks the registers if Mgr. isn't there? Obviously, she was trying to alleviate a negative complaint like this I will not ever consider that again, no matter what chipotle offers in return and I will not take this review down.

Cindy C.

This place sucks!!!! Employees are rude and portions are for a child and they really don't care about customer service.

Jena Schreiber

Very clean and the food was

Atmosphere: 5

Food: 5

Service: 5

Aden

Great food, fast service, and awesome workers.

Atmosphere: 5

Food: 5

Service: 5

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