Chipotle Mexican Grill
1515 N 7th Ave, Phoenix
(602) 314-8127
Recent Reviews
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The multiple times that I’ve been here their chips are always stale
Atmosphere: 4
Food: 1
Service: 4
This location has had a sewage problem for some time, now. You smell it when you walk in. I've stopped coming to this location.
Atmosphere: 1
Food: 4
Service: 4
Got a drink but machine was broken: NO ICE!
Atmosphere: 1
Food: 1
Service: 1
I rarely right any bad reviews but this one has to be made. This place smells bad as soon as you walk in which should’ve been my number one sign to walk out. I placed my order for my son and I and as I get to taking out the food at the bottom of the bag there is a piece of rat feces! When I go to complaint to the GM they’re in denial and want to give me a free plate to compensate. Like why would I eat there after that experience? Definitely do not take your kids to eat there because clearly their customer service and food safety lack.
Atmosphere: 1
Food: 1
Service: 1
Stop serving meat in vegan n vegetarian bowls.
Food: 1
Service: 1
Fresh and clean, great food.
Atmosphere: 5
Food: 5
Service: 5
Excellent food
Atmosphere: 5
Food: 5
Service: 5
The food was fresh and good. I was so thankful that I didn't have to beg for rice I know my coworkers and family will be back.
Atmosphere: 5
Food: 5
Service: 5
Just ordered catering from this location, after uber eats cancelled on me and got me into a situation. This chipotle got the order done timely, delivered and nothing was lost. Thank you for being dependable!
Atmosphere: 5
Food: 5
Service: 5
Terrible food ever since the company abandoned quality control and started making food offsite.
Restaurantji Recommends
This is the second time I have ordered through the app at this location and it seems to be that the person in charge of putting the order together DOES NOT have the time to read what I am ordering or is just lazy. Two times in a row, no way!!! Three or four items missing in the burrito bowl and they decided to add other ingredients that I couldn’t care less about it. And the orders did have my name on it. Very disappointing! I love their food but a HUGE NO-NO to order through the app.
Recommended dishes: Build Your Own Burrito Bowl
If I could give -stars I would, almost every chipotle messes up online orders and this ones no different
This is the worst customer experience I have ever had in my life. I have been a chipotle enthusiast for years. However, tonight I placed a DoorDash order, and this chipotle location gave our food to someone else that was not our door dasher. When our dasher got there, our food was not there. Rather than simply remaking our order we spent over 10 minutes on the phone with multiple employees and the manager of the store that seemed to want to argue with me more than they wanted to rectify the situation and actually give the right person their food. I would rather drive further than go to the location anytime soon. Stay away.
Atmosphere: 1
Food: 1
Service: 1
Very rude staff especially the girls who worked tonight on 10-07-25. They act like they don’t want to be there like someone is forcing them to work at chipotle. I suggest they find new jobs, like a job where you don’t need any intelligence, because working at Chipotle is too hard for them. A robot could do a better job than this night's crew.
Atmosphere: 1
Food: 1
Service: 1
I go to chipotle often and have never been treated as poorly as this. All three people working were incredibly rude and made the atmosphere extremely unpleasant to be in.
Atmosphere: 1
Food: 3
Service: 1
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