Chipotle Mexican Grill
2450 W Bell Rd, Phoenix
(602) 354-3877
Recent Reviews
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I typically try not to complain, but this has been a trend lately. One of the managers at this location (tall, long hair, bigger guy) is causing me to rethink chipotle as my go-to lunch spot.
I get double chicken every time I order. This manager will give me the smallest portion possible. On the website it states that a single serving is 4oz. When this manager is in, the portions are 2.5oz at best. I pay $16 for a bowl, I should at least get what I paid for. It does not seem like a good strategy to upset customers just to save a few bucks on portions.
Additionally, he tries to move so fast (even when they are slow) that he usually gets food and hot sauce all over the container and has to rush to wipe it off. It makes you feel rushed as customer for no reason.
He has been training the new hires to act the same way and it’s turning this location into the worst Chipotle around. Please have a training with this employee so I can return to being a regular. I’m not asking to be “hooked up” just to get what’s advertised
Nothing I love more than a $14 rice burrito.
Thank you guys for being the few that don’t annoyingly skimp on every ingredient!!!!! The company has regained a customer!🙌🏼
The young man that helped me was so professional and helpful. His name is Damien. One of the managers. His courteous smile would be reason enough to come back. The food was exceptional. I had the barbocca bowl. Yum.
Definitely one of the best Chipotle's I have been to.
Vivian was just so rude to me and I came in at 9:40pm and get this even charged me for burned old queso from hours ago and wouldn’t even portion out right I eat here all the time! and refused to make more cheese and food they were out of. It’s 9:40 pm Saturday night and I know why you are dead OWNERS MANAGERS you know why you are dead? They are trying to leave now this is crazy and I don’t even want my honey chicken bowl now and the burned cheese is ridiculous! Do not eat here or bother with VIVIAN they make it obvious they don’t want you coming near closing.
Not worth the money for a lot of beans and rice skimpy on meat
Nice people
Good portion sizes. Everything was fresh. Very fast, friendly service. Convenient location off the highway.
Great portions
Atmosphere: 4
Food: 5
Service: 5
Need to keep the homeless tweeters out from using the bathroom. Maybe put a code on the restroom door.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I ordered a couple of times, and they just can make it right.. one of my bowls came with half of portion af meat. Olmost nothing
I recently had the most ethereal dining experience at Chipotle. The moment I stepped through the door, I was greeted by a warm, inviting atmosphere that was unlike anything I've encountered before. The staff, Ian and Simon, were nothing short of celestial beings. Their kindness and attentiveness were absolutely unparalleled.
The food was a symphony of flavors, each ingredient dancing harmoniously on my palate. The rice was a cloud-like fluff, the beans were a velvety dream, and the salsa was a fiery kiss of passion. It was as if the chefs had conjured up a culinary masterpiece straight from the heavens.
If you're seeking a truly magical dining experience, I implore you to visit Chipotle. It's more than just a restaurant; it's a portal to a world of pure bliss.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
honestly had a terrible experience here. the 2 young men working the front had bad attitudes and both quesadillas ordered were raw and cheese wasn’t even melted. we asked to get it remade and all they did was wrap it in tinfoil and put it in the tortilla press. made the quesadilla stick together, very poor service. don’t get a job if you’re going to be lazy and not care about your customers experience.
Atmosphere: 1
Food: 1
Service: 1
Ordered chips and guacamole no guacamole was put in order which doesn't surprise me because they try and rush you thru the line even though no one was behind me. The worst part every thing was cold and they just opened. I really like Chipotle but 28.00 dollars is a lot to spend on cold food.
Atmosphere: 5
Food: 1
Service: 1
I did an online order. I ordered double meat and paid extra and didn't get that. I will not be coming back to this location ?.
Atmosphere: 3
Food: 2
Service: 3
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