Chipotle Mexican Grill

Update: 5-21-25 : Decided to try it again and no surprise still not up to par. Not going to keep going to this location rather drive out a little further then go here. They must train their employees to put on the least amount of everything to cut cost. Again, I understand as a business you’re trying to keep cost down. But this is just plain ridiculous. Enough that the girl in front of me complained about the amount of chicken the guy put on. When I get up there, he gets a big scoop of chicken and then dumps it again and grabs a smaller one. I asked for extra chicken he grabs even smaller amount then before. I didn’t want to fight so I said nothing. I appreciate everyone’s work especially the ones that really try but something must be wrong with that locations training. Everybody’s just counting the seconds from getting out of there.

I know chipotle has to cut down on cost. This is ridiculous though the gentleman that made my chicken bowl to go loaded a ton of rice almost no beans gets about half a scoop of chicken sprinkles part of it on and then dump the rest back into the tray. I told him I’ll get an extra scoop of chicken grabs another scoop and does the same thing again I look at him and he just keeps looking at me like I’m crazy. I said nothing so I don’t believe in being that guy specially in line. And it’s awkward to call somebody out for that while you’re there. I understand inflation is up and they have to cut cost, but I used to have a friend that worked at chipotle and she said that the standard is 4 ounces of chicken. I get it I understand part of it, but none of the chipotles are the same. Sometimes I get more at one chipotle than another. Maybe they should just create a spoon for me that proportion wise instead of just guessing. Some employees are generous while others are super skimpy. Gentleman wasn’t very nice. Either seem to be annoyed as soon as I got up to the line. I believe in treating people in the food industry with a lot of respect and being polite because they handle our food. Chipotle is a huge company and they should have a company standard. Similar to Dutch Bros where every single time you go to Dutch Brothers to get outstanding customer service and they go above and beyond to get your items. Yeah, they might ask you what you’re doing for the day but I’ll have good service and have them asked me about my day then to pay a ton of money for just beans and rice.

Sad to see social media pointing out they’re rationing food. It’s true, paying $13.85 for a chicken and guac bowl and feel very light. Not trying to promote big back energy, love how I can eat half in the moment and save rest for dinner or even next day lunch. Service always great, but definitely sign to make this at home for moneys worth

Waited till 11am for them to open when they advertise 10:45 then went to order a steak burrito and they didn’t have any steak. Said sorry we don’t have any. This has happened more than once and several locations. Overpriced and always under stocked.

Always out of something! And they haven’t had vinaigrette dressing for salad in months 🥲

the workers are so friendly and the place is always clean i love it here

i ordered an extra side of chicken and this is what they gave me for $5.
Who in their right mind thinks thats $5 worth of chicken... that wouldnt feed a child. Makes me sick just thinking about how sad that is.

The fact that there are bugs in the lettuce and dirty veggies tells me that they are not rinsing and cleaning their vegetables

my mom and I were there a few weeks ago we experienced the worst service EVER ! the guy serving her food was counting the pieces of meat literally stingy -beyond stingy with their food portions we walked out without buying anything !!!Shame on them all !!! with their prices being as EXPENSIVE/high as they are those plates should be very well portioned out make it worth my money. Will NOT be going back to this location Ever!!! You get greedy with your FOOD PORTIONS - I get GREEDY with my MONEY!!!!And Yes the music was extremely loud !!!!

Favorite thing about this location is that one of the managers thought it was a great idea to make the music so loud you can't hear or be heard by the employees. A1 decision

18.95 for a salad. Sadly, i will be giving up Chipotle. The staff was nice, the store was clean. But I'm sorry that the price is crazy.

I have never in my life been to a chipotle where the employees are afraid to give you a normal portion of either protein or sides. It’s almost like the store manager told them to not over give their food. Even the lettuce!!

I would like someone from Management to get in touch with me. I wasn't going to write a review, but I feel as if I don't bring it to your awareness then this could affect your company. Please get back with me as soon as possible. The incident happened at this location on Wednesday March 5, between 8pm and 9pm.

Thank you!

Always clean, huge servings, never a line. Infinitely better than 99th ave & W McDowell location. (Dirty, tiny portions, usually a screw up somehow)

My recent visit to this restaurant was deeply disappointing, not just because of the food and service, but also due to the apparent lack of professionalism from the management, specifically Mariah the store manager and Joshue the assistant manager.

During my visit, I couldn’t help but notice how the management spoke to their staff in a condescending and disrespectful tone. It was uncomfortable to witness, especially when an employee seemed unwell and was clearly struggling. Instead of showing empathy or offering support, the management appeared dismissive and unsympathetic. This kind of treatment toward employees is unacceptable and reflects poorly on the establishment.

On top of that, the food was mediocre at best. The overall atmosphere felt tense, which made the dining experience unpleasant.

I believe a restaurant’s success relies not only on the quality of its food but also on how it treats its staff. The way employees are treated directly impacts the customer experience, and in this case, it was a major letdown. I hope the higher ups and owners of this establishment takes this feedback seriously and works on creating a more respectful and supportive environment for their team.

Miniature portions at astronomical prices