I ordered through Door dash for delivery. After waiting an hour it showed door dasher waiting on delivery. I contacted driver and he said someone picked it up according to the manager. No one picked it up! The manager was told that my app still shows that door dasher is waiting. The store gave it to someone else not us. The manager was unprofessional and didn't seem to give a care that we didn't get our order. The door dasher said it was the 2nd time that night that this happened at a churches chicken! They refused to remake our order and told me to take it up with door dash. I did and they refunded me money which shouldn't be on them to do when their staff made the mistake! Honestly I think the sketchy manager took it home to feed her family because she didn't want to see my proof showing that door dasher was pending picking up food. They would have shown it as picked up to if they actually had someone pick it. NEVER AGAIN WILL I ORDER FROM THAT PLACE. THEIR MANAGEMENT ARE RUDE AND PASS THEIR INCOMPETENCY OFF ON OTHERS. CHURCHES GET RID OF THAT MANAGER. SHE IS NOT WORKING IN YOUR BEST INTEREST!
proof attached. The store didn't care to see it. Makes you wonder who really benefited from that order! I would say the manager that won't look at the facts! Or take responsibility for their error.
Atmosphere: 1
Food: 1
Service: 1
David Baker
SmashJack
Atmosphere: 5
Food: 5
Service: 5
Ty King
AWESOME!!! AS ALWAYS!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A Old Chicken Sandwich They Said Was Fresh, A Old Chicken Patty, Fries, 12pc Meal, Dr Pepper, Fried Okra, 2pc Combo, Buttered Corn, Classic Chicken Sandwich, 10pc Tenders, Fanta Pineapple, Chicken Sandwich, Apple Pie, Clam Chowder, Baked Mac & Cheese, Coleslaw, Mashed Potatoes & Gravy, Mashed Potatoes, 4pc Jalapeño Cheese Bombers, Tender Wraps
The cashier was very rude didn't took my order the way I wanted so basically the charge me what they wanted and give what they had. It was a black elder dude and after I complain he try to fixed but was rushing me. Not happy about the service.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Honey-Butter Biscuits
Andrea Fiegl
Amazing chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Victor david Paz
Orderd white meat chicken worst 60 bucks ever spent meat was dry and hard
Atmosphere: 2
Food: 1
Service: 3
Conrad A Avila
Fast Service, Good Service. Chicken is Perfect. Juicy moist Freshly Cooked Spicy Chicken. I am impressed by the Excellent Quality. Excellent Spicy Tenders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2pc Combo
Laura Moran
Best fried chicken in the West....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8pc Meal, Coleslaw
corina williford
I was working out on the west side and I took a friend out to Church's Chicken on 19th avenue and Camelback so he could see how good the chicken was there we got the worst service and the worst chicken old old chicken it was disgusting the service was disgusting I cannot believe this place it's still open serving hard biscuits and old chicken at lunch time that's just ridiculous it's uncalled for and now I can't they won't answer the phone when I call to make a complaint they don't answer their phone
I Asked for my money back. The whole experience was terrible.
Atmosphere: 1
Food: 1
Service: 1
Ever Rodriguez
They don't open on time, it says at 10 AM and I'm already waiting half an hour for them to open.
Audrey Ash Deluca
Good deal for free three piece chicken fingers meal or two piece chicken meal if you download the app and sign up but as soon as I did this I started receiving spam emails and robo calls and my WiFi and SIM card was hijacked. How do I report this as my network is now blacklisted?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Frosted Honey-Butter Biscuit, Dr Pepper, 2pc Combo, Baked Mac & Cheese, Coleslaw
John Doe
This the best chicken I had in the Valley so fresh and the Employees is so nice?
I ordered through Door dash for delivery. After waiting an hour it showed door dasher waiting on delivery. I contacted driver and he said someone picked it up according to the manager. No one picked it up! The manager was told that my app still shows that door dasher is waiting. The store gave it to someone else not us. The manager was unprofessional and didn't seem to give a care that we didn't get our order. The door dasher said it was the 2nd time that night that this happened at a churches chicken! They refused to remake our order and told me to take it up with door dash. I did and they refunded me money which shouldn't be on them to do when their staff made the mistake! Honestly I think the sketchy manager took it home to feed her family because she didn't want to see my proof showing that door dasher was pending picking up food. They would have shown it as picked up to if they actually had someone pick it. NEVER AGAIN WILL I ORDER FROM THAT PLACE. THEIR MANAGEMENT ARE RUDE AND PASS THEIR INCOMPETENCY OFF ON OTHERS. CHURCHES GET RID OF THAT MANAGER. SHE IS NOT WORKING IN YOUR BEST INTEREST!
proof attached. The store didn't care to see it. Makes you wonder who really benefited from that order! I would say the manager that won't look at the facts! Or take responsibility for their error.
Atmosphere: 1
Food: 1
Service: 1
SmashJack
Atmosphere: 5
Food: 5
Service: 5
AWESOME!!! AS ALWAYS!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A Old Chicken Sandwich They Said Was Fresh, A Old Chicken Patty, Fries, 12pc Meal, Dr Pepper, Fried Okra, 2pc Combo, Buttered Corn, Classic Chicken Sandwich, 10pc Tenders, Fanta Pineapple, Chicken Sandwich, Apple Pie, Clam Chowder, Baked Mac & Cheese, Coleslaw, Mashed Potatoes & Gravy, Mashed Potatoes, 4pc Jalapeño Cheese Bombers, Tender Wraps
Fresh hot good great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12pc Meal, Fried Okra, Buttered Corn, Honey-Butter Biscuits, Baked Mac & Cheese, Mashed Potatoes
The cashier was very rude didn't took my order the way I wanted so basically the charge me what they wanted and give what they had. It was a black elder dude and after I complain he try to fixed but was rushing me. Not happy about the service.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Honey-Butter Biscuits
Amazing chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Orderd white meat chicken worst 60 bucks ever spent meat was dry and hard
Atmosphere: 2
Food: 1
Service: 3
Fast Service, Good Service.
Chicken is Perfect. Juicy moist Freshly Cooked Spicy Chicken. I am impressed by the Excellent Quality. Excellent Spicy Tenders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2pc Combo
Best fried chicken in the West....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8pc Meal, Coleslaw
I was working out on the west side and I took a friend out to Church's Chicken on 19th avenue and Camelback so he could see how good the chicken was there we got the worst service and the worst chicken old old chicken it was disgusting the service was disgusting I cannot believe this place it's still open serving hard biscuits and old chicken at lunch time that's just ridiculous it's uncalled for and now I can't they won't answer the phone when I call to make a complaint they don't answer their phone
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I Asked for my money back. The whole experience was terrible.
Atmosphere: 1
Food: 1
Service: 1
They don't open on time, it says at 10 AM and I'm already waiting half an hour for them to open.
Good deal for free three piece chicken fingers meal or two piece chicken meal if you download the app and sign up but as soon as I did this I started receiving spam emails and robo calls and my WiFi and SIM card was hijacked. How do I report this as my network is now blacklisted?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Frosted Honey-Butter Biscuit, Dr Pepper, 2pc Combo, Baked Mac & Cheese, Coleslaw
This the best chicken I had in the Valley so fresh and the Employees is so nice?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, 10 Tender Strips Meal, Coleslaw, Mashed Potatoes
The original deal/offer I went for wasn't available but a better deal was posted inside of the restaurant. Staff always nice
Atmosphere: 5
Food: 5
Service: 5
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