Church's Texas Chicken
9024 W Thomas Rd Ste. 101, Phoenix
(623) 872-1005
Recent Reviews
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Terrible service
Clean and fast. Chicken was perfect. Mac was on point. Dry bisquit.
The chicken tenders tasted stale and rubbery. The mashed potatoes were loaded with salt. I would not go here again.
Manger very nice friendly food taste very good
Friendly. Nice and clean. Fresh hot Chicken.
Worst customer service ever I feel like if you take you time to get off your car to go into a restaurant you should receive the best customer service ever well at first cashier Jocelyn B at the 91st ave and Thomas location was but then I was trying to
Make sure I was ordering everything I need for
My family and I would forgot two items by the time I got my order correct she asked “ are you sure you done with am annoyed attitude “ and left to attend the back while I waiting to pay. Once my order was complete also once again with an annoyed attitude said your order is ready she placed my order on the counter and the mash potatoes fell over no sorry or thank you like okay 👍 like I said if your going to take you time to get off your car
To go inside your customer service has to be 1000x better than the drive thru!!!
Atmosphere: 1
Food: 5
Service: 1
Best fried chicken you’ll find for fast food. It was hard to hear through the drive thru speaker but friendly staff and excellent food!
Atmosphere: 4
Food: 5
Service: 5
Stopped by to pick up chicken on my way home. Got a drink while I was waiting. When I got ice, there was some kind of foreign substance with it. Asked for some ice from behind the counter and said there was none. Told them the problem, and they didn't seem concerned. Won't visit this location again.
Atmosphere: 3
Food: 4
Service: 3
When I wanted to use the coupon they recommended to download on my phone, the cashier acted like she was upset at me using , then slid my food to me without napkins or sauce and turned around like I wasn't there anymore. Someone else had to give me these items.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Dr Pepper, Texas 2pc Feast, 1 Apple Pie
If I can give this a -1000 star rating I swear I would! This is the WORST Church’s Chicken I ever been to!!!!!!!!!! I’m very upset. I went through the drive thru and I order two of the 3pc chicken combo. I get home and my chicken was completely raw and pink. So I went back there but I went inside instead. I let the lady know my chicken is not cooked so she called for her manager to assist. The manager asked me very rude what’s the problem and I told her to look at the chicken it’s completely uncooked and she snapped and told me it’s cook and they received new chicken and it’s supposed to look like that….i told her I’m not eating that it looks very unsafe and I’m not getting salmonella eating this. So I asked for my money back and she had an attitude the entire time and kept asking another worker where’s my soda….then I asked her for my original receipt and she got an attitude and told me she need to show the boss and I said I need it so I can call her boss about my experience and she lied and said she’s the boss but she clearly said she was the manager. So I’m taking this matter further cause 1. Why are you serving uncooked food? And 2. I’m the customer, CUSTOMERS ARE ALWAYS RIGHT!!!!!! I will be reaching out to someone very soon so get ready to hear my mouth.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Best fast food fried chicken I had in a long time
Atmosphere: 5
Food: 5
Service: 5
If I can give this a -1000 star rating I swear I would! This is the WORST Church’s Chicken I ever been to!!!!!!!!!! I’m very upset. I went through the drive thru and I order two of the 3pc chicken combo. I get home and my chicken was completely raw and pink. So I went back there but I went inside instead. I let the lady know my chicken is not cooked so she called for her manager to assist. The manager asked me very rude what’s the problem and I told her to look at the chicken it’s completely uncooked and she snapped and told me it’s cook and they received new chicken and it’s supposed to look like that….i told her I’m not eating that it looks very unsafe and I’m not getting salmonella eating this. So I asked for my money back and she had an attitude the entire time and kept asking another worker where’s my soda….then I asked her for my original receipt and she got an attitude and told me she need to show the boss and I said I need it so I can call her boss about my experience and she lied and said she’s the boss but she clearly said she was the manager. So I’m taking this matter further cause 1. Why are you serving uncooked food? And 2. I’m the customer, CUSTOMERS ARE ALWAYS RIGHT!!!!!! I will be reaching out to someone very soon so get ready to hear my mouth.
I've never had a complaint! It's all great food
Atmosphere: 5
Food: 5
Service: 5
worst customer service ever, was extremely rude for no reason .
Atmosphere: 1
Service: 1
My husband went through the drive thru just after 9 on his way home from work. He mentioned the guy that took his order and gave him our food was "just the nicest guy". Our food was hot and fresh. Best biscuits. The receipt says his name is Resham K. Thanks so much! ?
Food: 5
Service: 5
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