I wanted to share my recent experience with my order at this spot. I’ve been running into a few issues lately, and as someone who's worked in fast food, I totally get that things can happen, but multiple times this has happened now. They forgot about half of our order, (which was only for two people so not complicated). The fries we did get were in a separate bag and pretty flat! I tried reaching out to both the number on the receipt and the one on Google Maps to see about a refund for the missing items, but I had no luck getting through after several attempts. It’s a bummer to see this place sitting at a 2.9-star rating. After a long, tiring day, all you want is to unwind with a nice meal, and when it goes wrong, it can be really frustrating. It might be a good idea to check into the staffing situation here.
Atmosphere: 1
Food: 3
Service: 1
G. M.
I'm sorry to post this, but this is the worst tasting Churches Chicken I have ever tried, the crust was just not crust at all. But I will say that the associate who took my order at the front counter was a complete polite doll and was very kind!!
Dominique Komlan
Always fresh, hot, and crispy!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Kiever
I order thighs in my meal, got all the way home to open the box and had 2 legs! I called the location and they don't answer the phone
Cynthia Gonzales
I ordered a 16 piece meal got home and only got 12 pieces. I tried calling to complain, and NO ONE PICKED UP THE PHONE. YET I WAS CHARGED FOR THE 16!PIEC MEAL WHAT A RIPE OFF. LEARN HOW TO
Atmosphere: 1
Food: 1
Service: 1
Jerren Cunningham
Horrible customer service the manager wanted me to pull to the front and wait because other people were waiting? I ordered my stuff first and she rolled her eyes at me and snatched my card out my hand and slammed the window. I ordered a chicken sandwich combo and they just put the chicken and glob of sauce on it smh if you don’t like where you work find another job. I will not be coming back to this location that was so uncalled for I did nothing wrong to deserve service like that I was very polite.
Atmosphere: 1
Food: 1
Service: 1
Samuel Ventura
8pm and was told they are closed???
Atmosphere: 1
Food: 1
Service: 1
Marcos Mejia
Raw chicken served literally the whole piece was pink
Food: 1
Darrell Pegram
Chicken and okra was cooked in old grease.
Atmosphere: 3
Food: 1
Service: 3
Joshua Solis
Chicken is dry probably been sitting, I ordered 3 mashed potatoes only received 2 keep in mind we where the only customers and the system wasn’t working so we did not receive a receipt. Upon me calling to see what I can do about my mashed potatoes no answer so I will be on my way
They forgot majority of our order and sides 🥲 we had to go back and they fixed our ordered
Atmosphere: 5
Food: 4
Service: 4
J C
Never return here again I’ve always had great customer service at all the locations I’ve been to but the manager Carlos and the group of ladies rude customer service food was cold and all they do is stand around and gossip I DO NOT recommend this location
Atmosphere: 1
Food: 1
Service: 1
Drew Del Rosario
Carlos was definitely a piece of work. I wouldn’t recommend coming here unless with soggy cupholders, Mexican workers gossiping about the mess they caused in Spanish without realizing they can be understood. Laughing as we cleaned the mess up and giving only a handful of napkins that for a mess that required a rag.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Amador
If I could give this ZERO stars I definitely would! Food is absolutely disgusting! Service sucks! When trying to call & complain store never answered, tried calling the following day to try to talk to different management still no answer. Prior to ordering my food I had to call a different location for questions I had regarding ordering online. Half of my chicken was undercooked, the other half had no meat in it, biscuits were hard, Mac & cheese stuck together! And to think I was going to have my children eat this disgusting food. DONT EVER EAT HERE!
Atmosphere: 1
Food: 1
Service: 1
Drea Johnson
I went to Church’s for a large Mac and cheese and I usually check my food before leaving the drive through window but I was distracted by a phone call. Got home and the Mac and cheese was dryer than Az and looks old. They had one job to do and couldn’t accomplish it
I wanted to share my recent experience with my order at this spot. I’ve been running into a few issues lately, and as someone who's worked in fast food, I totally get that things can happen, but multiple times this has happened now. They forgot about half of our order, (which was only for two people so not complicated). The fries we did get were in a separate bag and pretty flat! I tried reaching out to both the number on the receipt and the one on Google Maps to see about a refund for the missing items, but I had no luck getting through after several attempts. It’s a bummer to see this place sitting at a 2.9-star rating. After a long, tiring day, all you want is to unwind with a nice meal, and when it goes wrong, it can be really frustrating. It might be a good idea to check into the staffing situation here.
Atmosphere: 1
Food: 3
Service: 1
I'm sorry to post this, but this is the worst tasting Churches Chicken I have ever tried, the crust was just not crust at all.
But I will say that the associate who took my order at the front counter was a complete polite doll and was very kind!!
Always fresh, hot, and crispy!
Atmosphere: 5
Food: 5
Service: 5
I order thighs in my meal, got all the way home to open the box and had 2 legs! I called the location and they don't answer the phone
I ordered a 16 piece meal got home and only got 12 pieces. I tried calling to complain, and NO ONE PICKED UP THE PHONE. YET I WAS CHARGED FOR THE 16!PIEC MEAL WHAT A RIPE OFF. LEARN HOW TO
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service the manager wanted me to pull to the front and wait because other people were waiting? I ordered my stuff first and she rolled her eyes at me and snatched my card out my hand and slammed the window. I ordered a chicken sandwich combo and they just put the chicken and glob of sauce on it smh if you don’t like where you work find another job. I will not be coming back to this location that was so uncalled for I did nothing wrong to deserve service like that I was very polite.
Atmosphere: 1
Food: 1
Service: 1
8pm and was told they are closed???
Atmosphere: 1
Food: 1
Service: 1
Raw chicken served literally the whole piece was pink
Food: 1
Chicken and okra was cooked in old grease.
Atmosphere: 3
Food: 1
Service: 3
Chicken is dry probably been sitting, I ordered 3 mashed potatoes only received 2 keep in mind we where the only customers and the system wasn’t working so we did not receive a receipt. Upon me calling to see what I can do about my mashed potatoes no answer so I will be on my way
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Garlic Shrimp Platter, Macaroni and Cheese, Fries, Baked Mac & Cheese, 2pc Combo, Mashed Potatoes, Jalapeño Cheese Bombers, Chicken Strips
Restaurantji Recommends
They forgot majority of our order and sides 🥲 we had to go back and they fixed our ordered
Atmosphere: 5
Food: 4
Service: 4
Never return here again I’ve always had great customer service at all the locations I’ve been to but the manager Carlos and the group of ladies rude customer service food was cold and all they do is stand around and gossip I DO NOT recommend this location
Atmosphere: 1
Food: 1
Service: 1
Carlos was definitely a piece of work. I wouldn’t recommend coming here unless with soggy cupholders, Mexican workers gossiping about the mess they caused in Spanish without realizing they can be understood. Laughing as we cleaned the mess up and giving only a handful of napkins that for a mess that required a rag.
Atmosphere: 1
Food: 1
Service: 1
If I could give this ZERO stars I definitely would! Food is absolutely disgusting! Service sucks! When trying to call & complain store never answered, tried calling the following day to try to talk to different management still no answer. Prior to ordering my food I had to call a different location for questions I had regarding ordering online. Half of my chicken was undercooked, the other half had no meat in it, biscuits were hard, Mac & cheese stuck together! And to think I was going to have my children eat this disgusting food. DONT EVER EAT HERE!
Atmosphere: 1
Food: 1
Service: 1
I went to Church’s for a large Mac and cheese and I usually check my food before leaving the drive through window but I was distracted by a phone call. Got home and the Mac and cheese was dryer than Az and looks old. They had one job to do and couldn’t accomplish it
Atmosphere: 1
Food: 1
Service: 3
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