Recommended dishes: Classic Cinnapacks, Center of the Roll
C
This location is the worst Cinnabon that I have ever been to from the Many locations I have visited in multiple states!! Customer Service is Everything! I can get Cinnabons at many places nowadays so you Really need to improve your customer relation skills!!!
Food: 1
h m
The WORST Cinnabon I have Ever been to. The "Manager" Needs to be trained in Customer Service because he is Completely Clueless.
Sinkingslowly withasmile
Two years in phoenix arizona and i've never been to a cinnabon But my husband is a trucker and gets them from the truck Stop every now and then to surprise me 'cause they're my favorite. But today I happen to drive right by one. Not even realizing it was there so I stopped. Got 2 cinnamon rolls got all the way home. Which is a little bit of a drive, just a fine out. My cinnamon buns are burnt. Like not edible burnt. Couldn't even chop off the top with the frosting. And get the kids to eat that, really bummed out. Tried to call but no one answered.
Atmosphere: 3
Food: 1
Service: 1
Cristen Sanchez
Two years in phoenix arizona and i've never been to a cinnabon But my husband is a trucker and gets them from the truck Stop every now and then to surprise me 'cause they're my favorite. But today I happen to drive right by one. Not even realizing it was there so I stopped. Got 2 cinnamon rolls got all the way home. Which is a little bit of a drive, just a fine out. My cinnamon buns are burnt. Like not edible burnt. Couldn't even chop off the top with the frosting. And get the kids to eat that, really bummed out. Tried to call but no one answered.
Atmosphere: 3
Food: 1
Service: 1
B B
Delivery please ❤️
Josselyn Tarin
They don’t serve the packs fully heated and nice like the other ones . They “heat” them up but really just the box .
Loretta Kharma Lawson
Cinnamon roll was undercooked n gooey caramel tasted like maple syrup disgusting
Jacquelyn Seto
Was very reliable for a large work order for 100 people. We did the catering order for the minibon tray. The order was ready exactly as expected. They just didn’t have any plates, trays, or even napkins for us. Customer service was very nice and friendly for such a large order.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Minibon, Minibon Roll, Side of Cream Cheese Frosting
James A
Christmas Eve I ordered 4 boxes of Cinnabon from the Cinnabon website and had them delivered. Total came out to $110. They used DoorDash to deliver them. When the driver arrived, he only had half my order. He claimed they only gave him half my order. I called the store and they claim door dash took the whole order. After calling DoorDash and Cinnabon directly. They keep pointing the finger at each other, and both fail to accept responsibility and refuse to issue a refund. I spoke with the manager at the desert sky location and she stated they have a big problem with their orders continuing to be stolen. I still have no resolution. DO NOT! Order online, SAVE THE HEADACHE AND GO PICKUP!!
This is probably the only physical Cinnabon place located on the west side. It is located inside the Desert Sky Mall, in front of Dillard's Store. It is no longer as a restaurant establishment but as a food court station. The taste of these buns are still unbelievable and their flavor drinks are one of the best. Lines sometimes form but the staff are fast with taking orders. Very nice employees, they always smile and greet you when you come up to their counter.
Dolores Benvenutti
The best roles
Fabby Morales
Very friendly staff, very delicious churros
GUADALUPE TANORI
It's a worse place. I ordered 2 hot coffees and wanted me to take the leftovers from a cold thermos. They refused to give me my money back.
Loretta Lawson
Cinnamon roll was undercooked n gooey caramel tasted like maple syrup disgusting
Great customer service and friendly staff members
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Classic Cinnapacks, Center of the Roll
This location is the worst Cinnabon that I have ever been to from the Many locations I have visited in multiple states!! Customer Service is Everything! I can get Cinnabons at many places nowadays so you Really need to improve your customer relation skills!!!
Food: 1
The WORST Cinnabon I have Ever been to. The "Manager" Needs to be trained in Customer Service because he is Completely Clueless.
Two years in phoenix arizona and i've never been to a cinnabon But my husband is a trucker and gets them from the truck Stop every now and then to surprise me 'cause they're my favorite. But today I happen to drive right by one. Not even realizing it was there so I stopped. Got 2 cinnamon rolls got all the way home. Which is a little bit of a drive, just a fine out. My cinnamon buns are burnt. Like not edible burnt. Couldn't even chop off the top with the frosting. And get the kids to eat that, really bummed out. Tried to call but no one answered.
Atmosphere: 3
Food: 1
Service: 1
Two years in phoenix arizona and i've never been to a cinnabon But my husband is a trucker and gets them from the truck Stop every now and then to surprise me 'cause they're my favorite. But today I happen to drive right by one. Not even realizing it was there so I stopped. Got 2 cinnamon rolls got all the way home. Which is a little bit of a drive, just a fine out. My cinnamon buns are burnt. Like not edible burnt. Couldn't even chop off the top with the frosting. And get the kids to eat that, really bummed out. Tried to call but no one answered.
Atmosphere: 3
Food: 1
Service: 1
Delivery please ❤️
They don’t serve the packs fully heated and nice like the other ones . They “heat” them up but really just the box .
Cinnamon roll was undercooked n gooey caramel tasted like maple syrup disgusting
Was very reliable for a large work order for 100 people. We did the catering order for the minibon tray. The order was ready exactly as expected. They just didn’t have any plates, trays, or even napkins for us. Customer service was very nice and friendly for such a large order.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Minibon, Minibon Roll, Side of Cream Cheese Frosting
Christmas Eve I ordered 4 boxes of Cinnabon from the Cinnabon website and had them delivered. Total came out to $110. They used DoorDash to deliver them. When the driver arrived, he only had half my order. He claimed they only gave him half my order. I called the store and they claim door dash took the whole order. After calling DoorDash and Cinnabon directly. They keep pointing the finger at each other, and both fail to accept responsibility and refuse to issue a refund. I spoke with the manager at the desert sky location and she stated they have a big problem with their orders continuing to be stolen. I still have no resolution. DO NOT! Order online, SAVE THE HEADACHE AND GO PICKUP!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cinnabon Packs
Restaurantji Recommends
This is probably the only physical Cinnabon place located on the west side. It is located inside the Desert Sky Mall, in front of Dillard's Store. It is no longer as a restaurant establishment but as a food court station. The taste of these buns are still unbelievable and their flavor drinks are one of the best. Lines sometimes form but the staff are fast with taking orders. Very nice employees, they always smile and greet you when you come up to their counter.
The best roles
Very friendly staff, very delicious churros
It's a worse place. I ordered 2 hot coffees and wanted me to take the leftovers from a cold thermos. They refused to give me my money back.
Cinnamon roll was undercooked n gooey caramel tasted like maple syrup disgusting
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