Dairy Queen Grill & Chill
761 E Union Hills Dr, Phoenix
(602) 482-7639
Recent Reviews
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Very Good
I don’t understand the difficulty of helping customers who are willing to pay. Highly irritated because apparently their brownies only come cold, associate wouldn’t warm it up for me and stated they didn’t have ovens for it but they serve hot food. Just no help for a simple order of a brownie and a scoop of ice cream 🤦🏽♀️
Pretty much no to little toppings in the blizzard. I’ll never order from them again.
Love love love this place. I noticed more and more customers. Yeah the last of the mom and pop era.. good old DQ. Dairy queen
I recently visited Dairy Queen and, upon arrival, waited 20 minutes to order through the drive-thru. We ordered two cheesecake and strawberry blizzard, but unfortunately, I was quite disappointed with my experience. The Blizzard was watery and lacked the usual thick, creamy consistency that typically blizzards have. To make it worse, there were only small speckles (crumbs) of cheesecake. When other locations add cheescake bites. I'm not sure if this made the icream bitter or if it wasn't mixed properly. It's not my first experience like this here, and by the looks of the reviews, it doesn't seem like it's changed even though it's been brought up. I would advise you to try a different location.
Dairy Queen's chocolate-dipped cones are a perfect quick treat! The creamy soft-serve with a crisp, rich chocolate shell is always satisfying. Fast service and classic taste make it a go-to dessert spot!
I was here for ice cream. Wonderful taste and atmosphere
Ordered 4 blizzards…all were made incorrectly. 3 of the four should’ve been made with chocolate icee cream but was not. The toppings were only at the top so it was not properly blended. We asked for cookie dough to be added to 2 of the blizzards and it was not.
Tried to call but no answer to ask for replacement.
Do not go to this location they never! Get your order correct the guy at the register not only takes your order wrong but the one making your order can't even get the wrong order that's on the receipt correct..
I got sauced and tossed by a 4pc strips and it was great!
Restaurantji Recommends
You should be allowed two sauces with the 4 piece meal. Otherwise,they forgot my ketchup, but the chicken strips were hot and crunchy.
This Dairy Queen needs some pep.
The employees and quality over all is lacking.
⭐⭐⭐⭐⭐
I had an amazing experience at this Dairy Queen Grill & Chill tonight! A young man at the drive-through window went above and beyond when my fiancé accidentally bumped the cone against the roof of our truck while handing it to me. He kindly offered to remake the cone without hesitation.
We noticed him carefully working on it and saw that he actually ended up making three attempts. When we thanked him for being so thorough, he explained that one of the tries didn’t turn out right because of the ice cream’s consistency. By the time we got the final cone, it was perfect! On top of that, he provided plenty of napkins and didn’t charge us for the redo(s), even though the first mishap was entirely our fault.
It’s rare to see this level of care and professionalism, especially during a busy shift. Kudos to the staff, especially that young man, for turning a small accident into a memorable act of kindness. We’ll definitely be back! 🌟🍦
Awesome check this video absolutely love this Dairy Queen! The $2.45 menu is amazing, and this place is just so cool. What makes it even more special? It’s the only Dairy Queen in the world with a train! Check out my video to see it for yourself. If you’re ever in the area, this spot is a must-visit!
Love my
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Reese's Pieces Cookie Dough Blizzard Treat, Non-Dairy Dilly Bar, Banana Split
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