Dairy Queen Grill & Chill

A 300lb guy, a diabetic and a dog all walk into a Dairy Queen and toss out half the food cause it was gross. I go to the Dairy Queen on Bell about once every other week. I went to this one on Union Hills tonight and not only did they get literally every item we ordered wrong (3 items) but the fries were gross and my dog even refused to eat them. (Fries are her literal favorite food) very very very disappointing. The guy at the window couldn’t even hear me at the window so no wonder he got the whole order wrong on the headset.

Atmosphere: 1

Food: 1

Service: 1

I didn't get any napkins in my drive through order.

Atmosphere: 4

Food: 5

Service: 4

The employees are so friendly. The new Holiday Nog was delicious!

Atmosphere: 5

Food: 5

Service: 5

Time and time again I keep holding out hope for this location and always disappointed. They put little to no candy in their blizzard. You are paying for vanilla ice cream with tiny little taste of candy. I have reason to believe they might just be stingy with the reeses peanut butter cup because my kids don't seem to complain about their candy portion. The last 5 times I've been here this has been the case. I need to stop holding out hope.

My last visit was great I must have hit a slow time but the employee were still right on point very helpful and doing more then average atleast on that day it seemed.

Atmosphere: 4

Food: 5

Service: 4

The caramel on my sundae was so hot my ice cream turned into soup even after I had them remake make it. But they didn't skimp out on the ice cream initially,but a large turned to a small real quick with the hot caramel

Food: 2

Service: 4

Ordered overpriced, flavorless chicken tenders. The sauce is the only flavor you can taste. Very typical of fast food these days. Also, I was the only customer in the restaurant. There were two cars in the drive through and it took 15 minutes to get my food. The prices here have gone up ridiculously just like all the others.

Atmosphere: 4

Food: 2

Service: 1

Don't bother ordering extra toppings here, you won't get them. Spending 30 bucks on ice cream only to get home and be disappointed is not cool.

Atmosphere: 3

Food: 2

Service: 3

One of the best DQ experiences I’ve ever had. my wife said hey let’s stop and get some ice cream. I indulged. She got the little cone. I got the big cone.

Atmosphere: 5

Food: 5

Service: 5

They don't take Amex

Atmosphere: 3

Food: 5

Service: 4

Friendly staff Reasonable prices and like all the different flavors of blizzards .

Atmosphere: 5

Food: 5

Service: 5

My wife was begging me for ice cream so I indulged. I gave her my card and said why not let’s have some DQ as a Halloween treat. I normally get a Turtle 🐢 blizzard, but the Frosted Sugar cookie blizzard was calling my name so that’s what my wife and I got and my son got an Oreo blizzard. $17 dollars basically $20 bucks and my frosted sugar cookie blizzard is just all vanilla ice cream. Like 1 cookies and 1 teaspoon of sprinkles just blended up into nothing. If your advertising a product you want it too be close too your advertisement and this isn’t even close! Especially when money is a huge factor for Americans right now you want accuracy and value for your money. I’m hot and I love DQ, but I probably won’t be back for a long time.

Atmosphere: 4

Food: 1

Service: 4

Absolutely horrendous. Came here at night around nine and asked for a turtle pecan cluster and a chocolate chip cookie dough but with no fudge. There was not a line or anything, and we went up to the window to pay. We specifically double made sure and asked again to make sure and confirm that there was no fudge she looked at us straight in the face and told us no then we're watching the man make it. She tells him no fudge for it. He starts laughing and adds fudge anyway. Would not be a huge deal except for blatantly, laughing and blatantly lying. Then when she gives it to us says nothing. So we turned around it went to go get it redone, but what was the whole point of adding it and laughing. I just think that type of customer service is shitty.

Atmosphere: 1

Food: 1

Service: 1

An ice cream cone after dinner!😊

Atmosphere: 5

Food: 5

Service: 5

I love this place ❤️

Atmosphere: 5

Food: 5

Service: 5