Poor management , petty atmosphere taste your local coffee shops ! 👅
Atmosphere: 1
Service: 1
Lorena leos
Donuts place no donuts menu on the screen to.order
Atmosphere: 1
Food: 4
Service: 1
Chauney Krook
Was getting an iced coffee for me & a friend and the staff was incredibly rude. I was told my order was too complicated and I paid for an extra shot of espresso and wasn’t given one. I understand it’s early but it was a super unpleasant experience this morning
Service: 1
Powertech Corporation
Good one time. Uncomfortable interaction with creeper staffer on another occasion
Atmosphere: 2
Kimberly
I left Safeway, where there is a Starbucks inside. I prefer Dunkin' Donuts coffee. I drove through the drive-thru to get a large cup of black coffee. I handed the lady my card, and she held out a machine asking for a tip. Tip? What am I tipping for, ordering a cup of coffee, and preferring to go to Dunkin' Donuts? The coffee is good but tip practices have gotten out of hand. I will not tip going thru a drive-thru.
Food: 5
Daniel Magaña
Waited 20 minutes to be attended just for them to say they had no croissants, English muffins, or everything bagels
Service: 1
Angela Zavala
I understand it was busy but seeing people who ordered well after i did and waited got their food first is ridiculous. Also seeing how they were focusing on uber eats or doordash orders instead of the ones already ordered is wild. Then when asked twice about my order, they didn't even start it. The customer service from the cashier was horrible as well.
Atmosphere: 1
Food: 1
Service: 1
Arcelie Villa
Uber pickup
Atmosphere: 5
Food: 5
Service: 5
Rose Valor K.
They recently got a remodel, and it looks so much cleaner and neater inside! There’s plenty of seating, and even during the morning rush they had enough staff working efficiently to keep everything moving smoothly. The drive-thru line was moving fast, and the whole place looked spotless. One of the leads helped me—she was super nice and a great salesperson. Thank you for all your help!
Atmosphere: 3
Food: 3
Service: 3
Delaney Silveri
I hate to leave bad reviews and I know how it feels to have back to back orders to get to, but the service was very slow and I honestly can’t justify coming back. I think the staff needs better time management skills and desperately needs to properly communicate with costumers instead of making them wait for 10 minutes before even ordering. They didnt seem sympathetic of the customers time or the fact that they lacked many basic customer service skills. To whoever owns this location, please train your employees better on time management and basic kindness.
I have been coming to this location for years. One morning I ordered 3 iced coffees with caramel and they were out of caramel so they said to email Dunkin’ Donuts to get my refund back and I emailed them. They responded back saying they refund with a free drink I said okay, but they never gave the other two drinks. So I only received one drink reward. The other two drinks I never received. They stoles money from me. Never got my drinks. Dunkin Donuts does not care about customer service that’s how I feel.
Service: 1
Ashley Nicole
Staff has a really nasty attitude for no reason. I get you hate your life, that’s not my problem tho :)
Atmosphere: 1
Service: 1
Tonya Kincaid
Usually quick, sometimes friendly, sometimes not, depends on who is working
Atmosphere: 4
Food: 5
Service: 4
Suzanne Cohen
Took forever!!! They were out of croissants so used english muffins. Ugh. They orgot 1/2 the order...ugh again
Poor management , petty atmosphere taste your local coffee shops ! 👅
Atmosphere: 1
Service: 1
Donuts place no donuts menu on the screen to.order
Atmosphere: 1
Food: 4
Service: 1
Was getting an iced coffee for me & a friend and the staff was incredibly rude. I was told my order was too complicated and I paid for an extra shot of espresso and wasn’t given one. I understand it’s early but it was a super unpleasant experience this morning
Service: 1
Good one time.
Uncomfortable interaction with creeper staffer on another occasion
Atmosphere: 2
I left Safeway, where there is a Starbucks inside. I prefer Dunkin' Donuts coffee. I drove through the drive-thru to get a large cup of black coffee. I handed the lady my card, and she held out a machine asking for a tip. Tip? What am I tipping for, ordering a cup of coffee, and preferring to go to Dunkin' Donuts? The coffee is good but tip practices have gotten out of hand. I will not tip going thru a drive-thru.
Food: 5
Waited 20 minutes to be attended just for them to say they had no croissants, English muffins, or everything bagels
Service: 1
I understand it was busy but seeing people who ordered well after i did and waited got their food first is ridiculous. Also seeing how they were focusing on uber eats or doordash orders instead of the ones already ordered is wild. Then when asked twice about my order, they didn't even start it. The customer service from the cashier was horrible as well.
Atmosphere: 1
Food: 1
Service: 1
Uber pickup
Atmosphere: 5
Food: 5
Service: 5
They recently got a remodel, and it looks so much cleaner and neater inside! There’s plenty of seating, and even during the morning rush they had enough staff working efficiently to keep everything moving smoothly. The drive-thru line was moving fast, and the whole place looked spotless. One of the leads helped me—she was super nice and a great salesperson. Thank you for all your help!
Atmosphere: 3
Food: 3
Service: 3
I hate to leave bad reviews and I know how it feels to have back to back orders to get to, but the service was very slow and I honestly can’t justify coming back. I think the staff needs better time management skills and desperately needs to properly communicate with costumers instead of making them wait for 10 minutes before even ordering. They didnt seem sympathetic of the customers time or the fact that they lacked many basic customer service skills. To whoever owns this location, please train your employees better on time management and basic kindness.
Restaurantji Recommends
I really like this
Atmosphere: 5
Food: 5
Service: 5
I have been coming to this location for years. One morning I ordered 3 iced coffees with caramel and they were out of caramel so they said to email Dunkin’ Donuts to get my refund back and I emailed them. They responded back saying they refund with a free drink I said okay, but they never gave the other two drinks. So I only received one drink reward. The other two drinks I never received. They stoles money from me. Never got my drinks. Dunkin Donuts does not care about customer service that’s how I feel.
Service: 1
Staff has a really nasty attitude for no reason. I get you hate your life, that’s not my problem tho :)
Atmosphere: 1
Service: 1
Usually quick, sometimes friendly, sometimes not, depends on who is working
Atmosphere: 4
Food: 5
Service: 4
Took forever!!! They were out of croissants so used english muffins. Ugh. They orgot 1/2 the order...ugh again
Atmosphere: 2
Food: 3
Service: 1
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