I have been coming to Dunkin donuts for years because I love the coffee. Moved about a year ago up to this neighborhood and started coming to this dunkin'. The staff here is always friendly and very helpful. Great customer service and a very clean store. Today, Ruby provided exceptional customer service once again, so I wanted to post about it and leave a great review about this particular location. If you love coffee and donuts then this is a great location to check out.
Atmosphere: 5
Food: 5
Service: 5
Manny E
Waited 45 mins in drive thru to pick a pre-order and they still didnt have my simple med coffee ready. Took Carter, an extra five mins just to come to the drive thru window to tell me that my drink was not ready. Will definitely call into the corp office to complain. Will not visit this location ever again. Terrible store.
Atmosphere: 1
Food: 1
Service: 1
Pulga
As always, my iced mocha with cream and sugar is on point. Consistency is hard to find
Atmosphere: 5
Food: 5
Service: 5
Charles Lee Ray
Came in with my friends to grab a quick coffee and tea before we had a reservation @ 10. Our orders were very simple two out 4 of them were teas and it took us over 30 mins to get. They admitted to forgetting two drinks. It was a slow Saturday morning ASHAME
Atmosphere: 1
Service: 1
Margaret Bedonie
The month of November and they didn’t have pumpkin donuts. The girl in drive thru did not greet or say thank you. So rude!!! No customer skills!!!
Atmosphere: 1
Food: 2
Service: 1
brittany lemon
Yall forgot my whole ahh box of donuts how do you even forget a giant box of donuts genuinely and ur phone number is wrONG so I can’t even talk to you people WHAT THE HECK IS HAPPENING MY GRANDMA JUST DIEDDDDD I JIST WANTED A DONUT OR TWO
Scott West
Friendly staff and quick service
Atmosphere: 5
Food: 5
Service: 5
Derek
Came in to get an order. I tried to find out how long it would be before i could pick up the order. And was completely ignored me. 10 to 15 + min wait. After arrival for a mobile order is not okay.
Nicole Omatta
If I could give the Store half of one star I would and that’s being generous the people here that work are so rude. I would never come back to this location again future reference for anyone I would suggest you stay really far from here. I don’t understand why people work there if they cannot make a drink properly simple milk and scoops of Matcha can’t even be done right sad.
Atmosphere: 1
Food: 1
Service: 1
Adela Salkic
This place has become a nightmare... waiting in the drive through for over 10 to 15 minutes before we can even order is diabolical!! I used to love going here its convenient close to the school we get a donut one a week and go about our day but the service is horrible, the person in the drive thru is never nice like they were before when you get to the front and see its not even busy and they are all just taking their time no initiative to make the customer happy. Whoever manages this location should really look into the way their staff is running the store when they aren't present.. I am so disappointed 😞
Came in on Monday 07/28/2025 @10:40 AM and on my way in I saw two people that had just walked in and left and I wondered why after waiting 10 minutes by myself with nobody in line in front of me, staring at an almost empty rack of donuts with three selections I noticed the drive-through being helped and two or three staff members completely ignoring me at the desk. After 10 minutes I left and took my business elsewhere. I was hoping to have a box full of donuts I realize it wasn’t 11 AM but maybe after 11 AM you know all bets are off for something. I don’t know how it works but This is very disappointing work in customer service and if I would’ve seen somebody at the counter, I would’ve acknowledged them and told them it’ll be just one second but not even that I didn’t even get iContact. It was insane so much though that it had to post this bad review and I’m not fond of posting bad reviews I would rather post good reviews and I really like Dunkin’ Donuts donuts. I had some at work the other day they were great. I was hoping to get a whole box but I walked away with none should’ve went through the drive-through my mistake.
Atmosphere: 1
Service: 1
alex
This is the worst dunkin in the country, they get something wrong with every single order, they give me frozen coffee with no coffee in it and forget items every single time, its unreal, no management whatsoever, and workers there are in capable of working without management clearly.
Patricia, Patty, Pat Dilk
ok, its a chain. good coffee, meh doughnuts. good service though.
Atmosphere: 4
Food: 4
Service: 5
Macie murray
Every time I come, you guys are sold out of the glazed munchkins. Last time I came around 11am, and today around 2pm after driving to another location that also didn’t have them. Either make more if you are ALWAYS out of them HOURS before you close, or don’t even offer them at this point. It’s annoying. Don’t know the process of making them but I wouldn’t be surprised if it was also a lazy thing not wanting to make more of them. Tired of constantly wasting gas and you guys never having what I’m going for in stock. Ridiculous. The other reviews are also right about the drive through worker needing a class on customer service. “What do you want” isn’t inviting.
Atmosphere: 1
Food: 1
Service: 1
Alexandra Black
I went here to get some donuts for dessert after Church service and lunch. I really wanted a Boston Cream donut and they had two left. They're made in a star shape for the 4th of July. How very patriotic.
I have been coming to Dunkin donuts for years because I love the coffee. Moved about a year ago up to this neighborhood and started coming to this dunkin'. The staff here is always friendly and very helpful. Great customer service and a very clean store. Today, Ruby provided exceptional customer service once again, so I wanted to post about it and leave a great review about this particular location. If you love coffee and donuts then this is a great location to check out.
Atmosphere: 5
Food: 5
Service: 5
Waited 45 mins in drive thru to pick a pre-order and they still didnt have my simple med coffee ready. Took Carter, an extra five mins just to come to the drive thru window to tell me that my drink was not ready. Will definitely call into the corp office to complain. Will not visit this location ever again. Terrible store.
Atmosphere: 1
Food: 1
Service: 1
As always, my iced mocha with cream and sugar is on point. Consistency is hard to find
Atmosphere: 5
Food: 5
Service: 5
Came in with my friends to grab a quick coffee and tea before we had a reservation @ 10. Our orders were very simple two out 4 of them were teas and it took us over 30 mins to get. They admitted to forgetting two drinks. It was a slow Saturday morning ASHAME
Atmosphere: 1
Service: 1
The month of November and they didn’t have pumpkin donuts. The girl in drive thru did not greet or say thank you. So rude!!! No customer skills!!!
Atmosphere: 1
Food: 2
Service: 1
Yall forgot my whole ahh box of donuts how do you even forget a giant box of donuts genuinely and ur phone number is wrONG so I can’t even talk to you people WHAT THE HECK IS HAPPENING MY GRANDMA JUST DIEDDDDD I JIST WANTED A DONUT OR TWO
Friendly staff and quick service
Atmosphere: 5
Food: 5
Service: 5
Came in to get an order. I tried to find out how long it would be before i could pick up the order. And was completely ignored me. 10 to 15 + min wait. After arrival for a mobile order is not okay.
If I could give the Store half of one star I would and that’s being generous the people here that work are so rude. I would never come back to this location again future reference for anyone I would suggest you stay really far from here. I don’t understand why people work there if they cannot make a drink properly simple milk and scoops of Matcha can’t even be done right sad.
Atmosphere: 1
Food: 1
Service: 1
This place has become a nightmare... waiting in the drive through for over 10 to 15 minutes before we can even order is diabolical!! I used to love going here its convenient close to the school we get a donut one a week and go about our day but the service is horrible, the person in the drive thru is never nice like they were before when you get to the front and see its not even busy and they are all just taking their time no initiative to make the customer happy. Whoever manages this location should really look into the way their staff is running the store when they aren't present.. I am so disappointed 😞
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Came in on Monday 07/28/2025 @10:40 AM and on my way in I saw two people that had just walked in and left and I wondered why after waiting 10 minutes by myself with nobody in line in front of me, staring at an almost empty rack of donuts with three selections I noticed the drive-through being helped and two or three staff members completely ignoring me at the desk. After 10 minutes I left and took my business elsewhere. I was hoping to have a box full of donuts I realize it wasn’t 11 AM but maybe after 11 AM you know all bets are off for something. I don’t know how it works but This is very disappointing work in customer service and if I would’ve seen somebody at the counter, I would’ve acknowledged them and told them it’ll be just one second but not even that I didn’t even get iContact. It was insane so much though that it had to post this bad review and I’m not fond of posting bad reviews I would rather post good reviews and I really like Dunkin’ Donuts donuts. I had some at work the other day they were great. I was hoping to get a whole box but I walked away with none should’ve went through the drive-through my mistake.
Atmosphere: 1
Service: 1
This is the worst dunkin in the country, they get something wrong with every single order, they give me frozen coffee with no coffee in it and forget items every single time, its unreal, no management whatsoever, and workers there are in capable of working without management clearly.
ok, its a chain. good coffee, meh doughnuts. good service though.
Atmosphere: 4
Food: 4
Service: 5
Every time I come, you guys are sold out of the glazed munchkins. Last time I came around 11am, and today around 2pm after driving to another location that also didn’t have them. Either make more if you are ALWAYS out of them HOURS before you close, or don’t even offer them at this point. It’s annoying. Don’t know the process of making them but I wouldn’t be surprised if it was also a lazy thing not wanting to make more of them. Tired of constantly wasting gas and you guys never having what I’m going for in stock. Ridiculous. The other reviews are also right about the drive through worker needing a class on customer service. “What do you want” isn’t inviting.
Atmosphere: 1
Food: 1
Service: 1
I went here to get some donuts for dessert after Church service and lunch. I really wanted a Boston Cream donut and they had two left. They're made in a star shape for the 4th of July. How very patriotic.
Food: 5
Service: 5
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