This place has become a nightmare... waiting in the drive through for over 10 to 15 minutes before we can even order is diabolical!! I used to love going here its convenient close to the school we get a donut one a week and go about our day but the service is horrible, the person in the drive thru is never nice like they were before when you get to the front and see its not even busy and they are all just taking their time no initiative to make the customer happy. Whoever manages this location should really look into the way their staff is running the store when they aren't present.. I am so disappointed đ
Atmosphere: 1
Food: 3
Service: 1
Richard Whitted IV
Came in on Monday 07/28/2025 @10:40 AM and on my way in I saw two people that had just walked in and left and I wondered why after waiting 10 minutes by myself with nobody in line in front of me, staring at an almost empty rack of donuts with three selections I noticed the drive-through being helped and two or three staff members completely ignoring me at the desk. After 10 minutes I left and took my business elsewhere. I was hoping to have a box full of donuts I realize it wasnât 11 AM but maybe after 11 AM you know all bets are off for something. I donât know how it works but This is very disappointing work in customer service and if I wouldâve seen somebody at the counter, I wouldâve acknowledged them and told them itâll be just one second but not even that I didnât even get iContact. It was insane so much though that it had to post this bad review and Iâm not fond of posting bad reviews I would rather post good reviews and I really like Dunkinâ Donuts donuts. I had some at work the other day they were great. I was hoping to get a whole box but I walked away with none shouldâve went through the drive-through my mistake.
Atmosphere: 1
Service: 1
alex
This is the worst dunkin in the country, they get something wrong with every single order, they give me frozen coffee with no coffee in it and forget items every single time, its unreal, no management whatsoever, and workers there are in capable of working without management clearly.
Patricia, Patty, Pat Dilk
ok, its a chain. good coffee, meh doughnuts. good service though.
Atmosphere: 4
Food: 4
Service: 5
Macie murray
Every time I come, you guys are sold out of the glazed munchkins. Last time I came around 11am, and today around 2pm after driving to another location that also didnât have them. Either make more if you are ALWAYS out of them HOURS before you close, or donât even offer them at this point. Itâs annoying. Donât know the process of making them but I wouldnât be surprised if it was also a lazy thing not wanting to make more of them. Tired of constantly wasting gas and you guys never having what Iâm going for in stock. Ridiculous. The other reviews are also right about the drive through worker needing a class on customer service. âWhat do you wantâ isnât inviting.
Atmosphere: 1
Food: 1
Service: 1
Alexandra Black
I went here to get some donuts for dessert after Church service and lunch. I really wanted a Boston Cream donut and they had two left. They're made in a star shape for the 4th of July. How very patriotic.
Food: 5
Service: 5
Brandon Lance
I'm tired of this place, extra toasted doesn't mean burnt just because I don't want half cooked bacon like everyone else. And I'm tired of places making the frozen stuff first and letting it sit there melting waiting for food, so my choices are to chug a drink to get any frozen bits or just have regular coffee at an upcharge.
Atmosphere: 1
Food: 1
Service: 1
charlie phillips
Now been waiting over 3 minutes without getting any kind of greeting. Only person in store and drive in is not busy. This happens every day at this store. Customer service is not their concern here.
Atmosphere: 1
Food: 1
Service: 1
Daniel Tabet
Amazing DD branch in every detail!
Atmosphere: 5
Food: 5
Service: 5
Bipin Raju
Most of the time they don't have all the donut varieties and the frozen coffee I asked was not really great either
My husband and I thought that was the worst Apple Fritter we have ever had. It did not taste like an apple fritter and the dough was dry not mention not even and shred of apple in it. We will not return to this location again.
Mike Van Andre
BTW, dunkin has BLOCKED me b/c I posted a negative review before. Today, I went in and .asked for a white cake chocolate iced donut; not available. .asked for a coconut donut; not available. .asked an apple-filled donut; not available. These are not specialty-edge case types of donuts. These should be available. Judging by the amount of customers in the drive thru (2) and in-store (0), I would say this store is on the way out? I am contacting corporate. Let's see you try to block THAT.
Atmosphere: 1
Food: 1
Service: 1
Wendy Hartjen-Fleming
Nice location. I went to this Dunkân because I was in the area. I waited in my car, in line for 15 minutes before even ordering. I ordered a medium iced caramel macchiato with coconut milk and a bacon, egg and cheese on a plain bagel. They did not have coconut milk, so I got almond milk (Iâm lactose intolerant). When I pulled up to the window, it took 5 minutes for someone to take my money and they under charged me, so I figured that they had my order wrong. Which they did, they had forgotten the caramel macchiato. It took them another five minutes to make the caramel macchiato. So I do not recommend going here unless you have a lot of time on your hands cause it will take you about 25 minutes just to get your order through the drive-through.
Food: 3
Service: 1
Antonia
I had an awful experience at Dunkinâ. The staff was incredibly rude and kept interrupting me when I tried to place my order. When I finally got my drink, it was handed to me in such a careless way that it nearly spilled all over me. I also asked for straws, and they outright refused, which is baffling because, who doesnât have straws at a coffee shop? Then, to top it off, they just closed the window without saying a word. Very disappointing service. I wonât be returning.
Atmosphere: 1
Food: 1
Service: 1
Leon Robinson
Incorrect operating hours. Came at 4:45 and was told they didnât open until 5am.
This place has become a nightmare... waiting in the drive through for over 10 to 15 minutes before we can even order is diabolical!! I used to love going here its convenient close to the school we get a donut one a week and go about our day but the service is horrible, the person in the drive thru is never nice like they were before when you get to the front and see its not even busy and they are all just taking their time no initiative to make the customer happy. Whoever manages this location should really look into the way their staff is running the store when they aren't present.. I am so disappointed đ
Atmosphere: 1
Food: 3
Service: 1
Came in on Monday 07/28/2025 @10:40 AM and on my way in I saw two people that had just walked in and left and I wondered why after waiting 10 minutes by myself with nobody in line in front of me, staring at an almost empty rack of donuts with three selections I noticed the drive-through being helped and two or three staff members completely ignoring me at the desk. After 10 minutes I left and took my business elsewhere. I was hoping to have a box full of donuts I realize it wasnât 11 AM but maybe after 11 AM you know all bets are off for something. I donât know how it works but This is very disappointing work in customer service and if I wouldâve seen somebody at the counter, I wouldâve acknowledged them and told them itâll be just one second but not even that I didnât even get iContact. It was insane so much though that it had to post this bad review and Iâm not fond of posting bad reviews I would rather post good reviews and I really like Dunkinâ Donuts donuts. I had some at work the other day they were great. I was hoping to get a whole box but I walked away with none shouldâve went through the drive-through my mistake.
Atmosphere: 1
Service: 1
This is the worst dunkin in the country, they get something wrong with every single order, they give me frozen coffee with no coffee in it and forget items every single time, its unreal, no management whatsoever, and workers there are in capable of working without management clearly.
ok, its a chain. good coffee, meh doughnuts. good service though.
Atmosphere: 4
Food: 4
Service: 5
Every time I come, you guys are sold out of the glazed munchkins. Last time I came around 11am, and today around 2pm after driving to another location that also didnât have them. Either make more if you are ALWAYS out of them HOURS before you close, or donât even offer them at this point. Itâs annoying. Donât know the process of making them but I wouldnât be surprised if it was also a lazy thing not wanting to make more of them. Tired of constantly wasting gas and you guys never having what Iâm going for in stock. Ridiculous. The other reviews are also right about the drive through worker needing a class on customer service. âWhat do you wantâ isnât inviting.
Atmosphere: 1
Food: 1
Service: 1
I went here to get some donuts for dessert after Church service and lunch. I really wanted a Boston Cream donut and they had two left. They're made in a star shape for the 4th of July. How very patriotic.
Food: 5
Service: 5
I'm tired of this place, extra toasted doesn't mean burnt just because I don't want half cooked bacon like everyone else. And I'm tired of places making the frozen stuff first and letting it sit there melting waiting for food, so my choices are to chug a drink to get any frozen bits or just have regular coffee at an upcharge.
Atmosphere: 1
Food: 1
Service: 1
Now been waiting over 3 minutes without getting any kind of greeting. Only person in store and drive in is not busy. This happens every day at this store. Customer service is not their concern here.
Atmosphere: 1
Food: 1
Service: 1
Amazing DD branch in every detail!
Atmosphere: 5
Food: 5
Service: 5
Most of the time they don't have all the donut varieties and the frozen coffee I asked was not really great either
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
My husband and I thought that was the worst Apple Fritter we have ever had. It did not taste like an apple fritter and the dough was dry not mention not even and shred of apple in it. We will not return to this location again.
BTW, dunkin has BLOCKED me b/c I posted a negative review before.
Today, I went in and
.asked for a white cake chocolate iced donut; not available.
.asked for a coconut donut; not available.
.asked an apple-filled donut; not available.
These are not specialty-edge case types of donuts. These should be available. Judging by the amount of customers in the drive thru (2) and in-store (0), I would say this store is on the way out? I am contacting corporate. Let's see you try to block THAT.
Atmosphere: 1
Food: 1
Service: 1
Nice location. I went to this Dunkân because I was in the area. I waited in my car, in line for 15 minutes before even ordering. I ordered a medium iced caramel macchiato with coconut milk and a bacon, egg and cheese on a plain bagel. They did not have coconut milk, so I got almond milk (Iâm lactose intolerant). When I pulled up to the window, it took 5 minutes for someone to take my money and they under charged me, so I figured that they had my order wrong. Which they did, they had forgotten the caramel macchiato. It took them another five minutes to make the caramel macchiato. So I do not recommend going here unless you have a lot of time on your hands cause it will take you about 25 minutes just to get your order through the drive-through.
Food: 3
Service: 1
I had an awful experience at Dunkinâ. The staff was incredibly rude and kept interrupting me when I tried to place my order. When I finally got my drink, it was handed to me in such a careless way that it nearly spilled all over me. I also asked for straws, and they outright refused, which is baffling because, who doesnât have straws at a coffee shop? Then, to top it off, they just closed the window without saying a word. Very disappointing service. I wonât be returning.
Atmosphere: 1
Food: 1
Service: 1
Incorrect operating hours. Came at 4:45 and was told they didnât open until 5am.
Atmosphere: 2
Food: 3
Service: 2
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