Einstein Bros. Bagels

It's a colossal wait for a breakfast bagel on. Saturday morning. It's 30 minutes and I am told it will be another 10; the lunch places are open now. The staff is overwhelmed and there is a line of about 40 people waiting for their bagels. Please avoid this place on a Saturday morning.

Atmosphere: 1

Food: 4

Service: 2

Fast and friendly service. Enjoy the environment at the store.

Atmosphere: 5

Food: 5

Service: 5

Stopped n today and a very nice polite young lady assisted me named Rayanna she was fabulous every fresh keep up the good work

Atmosphere: 5

Food: 5

Service: 5

Great bagel shop best service around thank you to Josiah who always treats me right.

Atmosphere: 5

Food: 5

Service: 5

My first time trying this chain. Sorry I waited so long. The breakfast sandwiches are excellent. I had a garden avocado on a cinnamon raisin bagel. Fresh eggs, bagel, and other ingredients. Friendly service. Welcoming environment. Clean. Short wait time. Ample parking. Reasonable prices.

Atmosphere: 5

Food: 5

Service: 5

It’s a chain restaurant, so of course the food is going to be good, they follow the recipe and every single time. My bagel sandwich is perfect. This location has awful spacing, they have way too many tables when majority of people are grabbing their food to go. Sardines and a fish can. Depends on which employees you interact with. You’ll have a good time or you’ll be feeling like you’re a nuisance to them. Think they should add a drive-through to mitigate a lot of these issues.

Atmosphere: 1

Food: 5

Service: 3

Only bagels they had were jalapeño and pickle 🤮

Atmosphere: 5

Food: 1

Service: 5

Employee this afternoon refused to take a message from me for their regional regarding a problem I experienced with an online order. Katie had asked me to call her back if I had a challenge. I did so twice. Last time I called she wasn't in. This time the male employee refused to take a simple message so that Katie can help remedy. He also lied and said he is aware of my problem he had spoken with Katie about it 3 hours ago. I haven't spoke with Katie within the last week about this situation.

Einstein know that this person won't help a customer, makes the Einstein error the customer's problem and can't take a message for the manager even when the manager asked me to call her.

Thank you I called at 120 pm today. He refused to give me his name when I asked and then he hung up on me.

Atmosphere: 5

Food: 5

Service: 1

Esay a lot parking lot

Atmosphere: 5

Food: 5

Service: 5

Went into Einstein’s this morning to order breakfast and the staff was great, friendly and very helpful. Normally when I order a bagel with cream cheese it’s over flowing with cream cheese and it’s too much so today I thought I would ask for light cream cheese and this is what I got. It’s either way too much or nothing… where is the happy medium? I had a scrap all the cream cheese from all the pieces just to eat one quarter of my bagel.

Atmosphere: 5

Food: 2

Service: 5

Bagel tasted old, got my beverage order wrong (hot tea?) and the place is rather dirty., needs an update. Disappointed with this store, Einstein is usually better... Staff was very nice however.

Atmosphere: 3

Food: 3

Service: 5

There's a lady here name Haylie she is very nice and friendly. I wish all employees happy people like her. She is very very good with costumer service.

Quick quality service!

Atmosphere: 5

Food: 5

Service: 5

Went in bright and early, 5:45 and the staff was great and the bagels were hot!

Atmosphere: 5

Food: 5

Service: 5

The avocado toast on everything bagel is so yummy! They were also fast on my mobile order

Atmosphere: 5

Food: 5

Service: 4